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I have written to the Yorkshire bank and asked them to stop sending me statements.

 

I currently spend six months away from my home and did not like the idea of my bank statements going there.

 

I also use the internet banking system and no longer need paper statements.

 

As I did not receive any response to my letter I called into the local branch

and made the request again only to be told that I have to have paper statements as it is a legal requirement.

 

Does anyone know if this is true?

 

I also requested that I cancel my signature account which costs me £12.50 per month,

even though I don't have a mobile phone, car or need travel insurance!

 

I was told that I would have to make an appointment with an advisor for them to go through it with me.

 

I eventually rang my own branch which is miles away from my home to be told I could cancel it over the phone,

when I said I had never needed this cover I was given two months refund.

Maybe I should have stuck out for more?

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"Legal requirement" for paper statements is absolute nonsense!

 

Why would they then offer the facility via online banking to switch to paperless? You should speak to your bank again, this is a facility every UK bank offers.

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you should get ALL those 'extras' payments back PLUS 8% stat int from the date EACH ONE was charged.

 

treat it as ppi see below link 1

 

as for the statements cancel then online

 

just checked and you can for it for me

dx


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Thanks for the information, sorry for the delay in responding. I have tried to cancel my statements online but cannot find any means of doing it. I will certainly attempt to get the full payments back for the Signature account. thanks again to you both.

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