me & my Egg Credit card & Loan & reclaiming

[cooldad]

That's fine thanks

 

If any on those debts are overdraft debts this advice does not apply

 

For the other debts that may be loans/credit cards/hp agreements, do you know if you have paid any late payment/overlimit fees/ Payment protection insurance.

 

If so we can help get them refunded (the PPI if it was mis-sold)

 

If you don't know or haven't got all your statements, it would be worth sending each creditor a Subject Access Request. OK, they cost a tenner each but you never know what juicy information they would bring back.

 

With CCCS, did the creditors agree to freeze interest and charges?

 

Of the £22K I still owe to my creditors, my biggest debt is to Egg Banking to whom I still owe £7K. I just found out from their statement that my initial advance was £8K and £1171.84 RPI. I don't know whether it's £8K plus £1171.84 RPI or was the RPI included in the initial advance. Either way, can I claim the RPI back and if so, how do I go about it?

[harrassed senior]

When did you take out your Egg Card and have you every sent a CCA request to see if they have an enforceable agreement?

[cooldad]

According to my statement it says £8K cash loan taken out 16 October 2003. I have another debt with them, which is for an Egg Card. I'm not too sure when I took that one out but it's at least 7 years old. The original balance was £1,833.39 and the current balance is £1704.69. The loan is still with Egg Banking, but I received a letter last week from Arrow to say they are taking over the debt on 11 July. The Egg Card was taken over by Moorcroft about six years ago.

 

What is a CCA request?

[silverfox1961]

Apologies for not replying yesterday. I was out all day (although it wasn't originally planned that way )

 

In the library-top left- are loads of letters to get copies of data/statements/agreements

 

With Egg, I would advise a Subject Access Request (SAR). This should get back all your date for both the loan and the credit card.

Chances are they will come back and say they don't keep data beyond 6 years. Rubbish! they have to keep all documentation for the life of the agreement and for a further 5/6 years after the account(s) are closed.

Some of these companies don't send agreements out under a SAR but when you send a Consumer Credit Act (CCA) request, they have an obligation to send out a copy (or reconstruction) of the original agreement. If they fail to supply within 12 working days (from receipt) you can put the account into dispute and withhold payment until they comply

 

So, send a SAR to Egg for both the loan and card. Give both account numbers and it's £10 only. I would send a postal order for this

 

With Moorcroft, send a CCA request.Enclose a £1 postal order. They may refer you back to Egg but if they do we can help.

 

As the loan hasn't been transferred to Arrow as yet, I would suggest a CCA request go in the same envelope as the SAR you are sending to Egg. Enclose a separate £1 postal order to cover this

[ashmk]

And don't sign them, just print your name or leave it blank. My SAR's and CCA's have been accepted without signature.

[silverfox1961]

You are right. The other 3 defaults I have are in 2005 and 2008. So my concern is if I send an SAR and a CCA to Egg and Moorcroft, can they reinstate the defaults on to my file even though the defaults are over 6 years. I am particularly concerned about Arrow because as far as they are concerned this is a new debt and they could register it as a new debt. Or am I wrong?

 

One default per debt-nothing more. If anyone was to file a new default for any debt that has already been defaulted (although fallen off your file) you could get them a metaphorical slap

The other thing that I can't understand is what is technically called 'Credit Rating'. Experian have rated me 'Good' with a score of 900, yet Equifax who show the exact same information as Experian, rated me 'Very Poor' with a score of 292. Can you understand this?

 

Unfortunately, all 3 CRAs follw different processes. Be thankful that most creditors use Experian for their credit checks

 

 

By sending a SAR and a CCA to egg won't make much of a difference neither will sending a CCA to moorcrap

[cooldad]

OK, wish me luck, I'll be sending them off tomorrow. In the meantime allow me to give you a hearty thank you and a big hug for the tremendous service you provide to people like me who are ignorant of their rights. If it wasn't for people like you, we would all be trodden over by the big guys and be in deep sh*t. I'll be back to you in 12/40 days.

 

Just one last thing. Egg informed me that my Egg loan will be transferred to Arrow from 11 July and the letter I received from Arrow informed me that Egg Banking has assigned the loan to Arrow, effective 10 May. How do I square that one up?

 

Best wishes.

[silverfox1961]

 

Just one last thing. Egg informed me that my Egg loan will be transferred to Arrow from 11 July and the letter I received from Arrow informed me that Egg Banking has assigned the loan to Arrow, effective 10 May. How do I square that one up?

 

Best wishes.

 

Generally, I see it as one hand not knowing what the other is doing.

I would ignore Arrows dates and stick with the Notice of Assignment

[brokebutnotbeatn]

There is a difference between assigned and bought. What does the NOA letter say exacty?

[brokebutnotbeatn]

There is a difference between assigned and bought. what exactly does the NOA say. Mine from Egg said bought. If bought you will actually find things easier to deal with if you are undertaking a payment plan. If assigned ignore communication from Arow and continue paying EGG what you have agreed to pay (IMHO)

[debt4get]

According to my statement it says £8K cash loan taken out 16 October 2003. I have another debt with them, which is for an Egg Card. I'm not too sure when I took that one out but it's at least 7 years old. The original balance was £1,833.39 and the current balance is £1704.69. The loan is still with Egg Banking, but I received a letter last week from Arrow to say they are taking over the debt on 11 July. The Egg Card was taken over by Moorcroft about six years ago.

 

 

 

What is a CCA request?

 

are you telling me that over six years of paying you have only paid this miniscule amount of this egg card...i smell a rat here...a cca request is a request for your consumer credit agreement..without it these scumbags cannot enforce their debt in court....chances are there is no cca on this card now and you could then theoretically stop paying on it.....i dont understand if you are in a ccs how you are still paying after 6 years, and i would certainly be asking the company taken the money some questions as to why...

[brokebutnotbeatn]

I suspect this is another one where CCCS didn't request the interest be frozen. You need to SAR EGG to see what charges have been applied to the account. I didn't pick this up - its a shocker.

[cooldad]

There is a difference between assigned and bought. What does the NOA letter say exacty?

 

I'm not sure how to attach the letter from Arrow so I'll print what it says-

 

NOTICE OF ASSIGNMENT

 

"We advise you that Egg Banking Plc has assigned all of its respective rights, title and interest in respect of the above referenced account (including the right to receive payment of the outstanding balance) to Britannica - Arrow, effective 10 May 2011.

 

The letter from Egg Banking says - Your Egg Loan will be transferred from Egg Banking plc to Britannica Recoveries S.ar.l., acting in the name and on behalf of its compartment "Arrow" (Britannica - Arrow) and will be serviced by Arrow Global Receivables Management Limited. This transfer will take place on 11 July 2011.

[jaglover]

hi i have a loan from greenwood going back to 2002 still paying it was passed to ck edrupt and asked for copies of credit agreements which they sent back in 2009 i phoned them today to ask for a settlement figure which they gave me but they said i had 3 agreements with them they only gave me copies for 2 i have asked for the other agreement but they said cos its an old debt they might not have a copy to send me can they still make me pay as they are all bundled together into one payment thanks glen

[BRIGADIER2JCS]

Hi Cooldad, you need to check the other 2 main CRA's to get the picture, the reports often vary,

some companies will use just one CRA exclusively others 2 and some all three main agencies.

At the moment I would leave it at the SAR to Egg as Siver Fox advised earlier.

[cooldad]

are you telling me that over six years of paying you have only paid this miniscule amount of this egg card...i smell a rat here...a cca request is a request for your consumer credit agreement..without it these ******s cannot enforce their debt in court....chances are there is no cca on this card now and you could then theoretically stop paying on it.....i dont understand if you are in a ccs how you are still paying after 6 years, and i would certainly be asking the company taken the money some questions as to why...

 

I phoned CCCS today to get a better picture.

 

They told me when I started with CCCS in April 2004, my debt with EggCard was £1875.

 

When Moorcroft took over in November 2004 it was supposed to be £1833.

 

From April 2004 to present I have paid £465.

 

They told me to get a balance from Egg Card when they passed it on to Moorcroft in November 2004

cos they reckon Egg Cards laid on the interest charges until they passed it to Moorcroft to get as much as possible before passing it on.

 

I've sent a CCA request to Moorcroft and Egg Card yesterday as suggested by Silverfox, so now it's a waiting game.

[cooldad]

I sent an SAR to Egg Banking yesterday so now it's up to a 40 day wait.

[debt4get]

hi i have a loan from greenwood going back to 2002 still paying it was passed to ck edrupt and asked for copies of credit agreements which they sent back in 2009 i phoned them today to ask for a settlement figure which they gave me but they said i had 3 agreements with them they only gave me copies for 2 i have asked for the other agreement but they said cos its an old debt they might not have a copy to send me can they still make me pay as they are all bundled together into one payment thanks glen

oops no paperwork..theoretically no pay...they cannot enforce this particular debt in court without the paperwork...personally i would tell em to sod off on the 3rd one

[BRIGADIER2JCS]

The paper work it seems to me was provided in 2009 as stated in the quote above.!!

[debt4get]

yep but as poster says only for 2 of the debts not the third.....

[BRIGADIER2JCS]

If the 3rd debt has no agreement produced it remains in default of the CCA request.

[cooldad]

Apologies for not replying yesterday. I was out all day (although it wasn't originally planned that way )

 

In the library-top left- are loads of letters to get copies of data/statements/agreements

 

With Egg, I would advise a Subject Access Request (SAR). This should get back all your date for both the loan and the credit card.

Chances are they will come back and say they don't keep data beyond 6 years. Rubbish! they have to keep all documentation for the life of the agreement and for a further 5/6 years after the account(s) are closed.

Some of these companies don't send agreements out under a SAR but when you send a Consumer Credit Act (CCA) request, they have an obligation to send out a copy (or reconstruction) of the original agreement. If they fail to supply within 12 working days (from receipt) you can put the account into dispute and withhold payment until they comply

 

So, send a SAR to Egg for both the loan and card. Give both account numbers and it's £10 only. I would send a postal order for this

 

With Moorcroft, send a CCA request.Enclose a £1 postal order. They may refer you back to Egg but if they do we can help.

 

As the loan hasn't been transferred to Arrow as yet, I would suggest a CCA request go in the same envelope as the SAR you are sending to Egg. Enclose a separate £1 postal order to cover this

 

You are quite right Silverfox I just received a letter from Moorcroft saying "We have approached our client with regards to the request who have confirmed that to obtain a copy of this agreement you must put your request in writing to the following address: Egg............." (I wish I knew how to attach this letter so you could see it)

[cooldad]

Can I Anyone advise me what I am supposed to do next. Silverfox said if Moorcroft refer me back to Egg, somebody should be able to help me.

[BRIGADIER2JCS]

Can I Anyone advise me what I am supposed to do next. Silverfox said if Moorcroft refer me back to Egg, somebody should be able to help me.

 

I think you mean the Moorcroft have asked EGG to provide them with a

copy of the agreement which they will then send to you they have 12+2 days to comply.

The SAR request sent to EGG takes up to 40 days to be provided, so until you get the

documents it's a waiting game.

[cooldad]

I think you mean the Moorcroft have asked EGG to provide them with a

copy of the agreement which they will then send to you they have 12+2 days to comply.

The SAR request sent to EGG takes up to 40 days to be provided, so until you get the

documents it's a waiting game.

 

No that's not what I mean. As I wrote in my last reply, Moorcroft sent me a letter stating, "We have approached our client with regards to the request who have confirmed that to obtain a copy of this agreement you must put your request in writing to the following address:

Egg........"

 

If you have a look at Silverfox's reply, he said that "With Moorcroft, send a CCA request. Enclose £1.00 postal order. They may refer you back to Egg but if they do we can help."

 

Well this is exactly what has hhappened, they are now referring me back to Egg and have returned my £1 postal order. I was hoping Silverfox could help me and let me know what to do next but he seems to have disappeared off the radar.