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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Crawley Borough Council allowed Rundles to charge £110 for waiting while debtor drew money from bank just after incurring a £500 late payment fee.

 

"Bailiff charged me £110 for making him wait an hour"

"
Crawley Borough Council has said it believes the charge was "appropriate".

Hope she is taking it to the LGO!!!!!!!!!!

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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The whole set of fees are doubtful, and as for the council allowing and condoning them, the LGO would be interested, along with the OFT regarding Bumbles & Co and their credit fitness

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Journos of the local papers with the "thisis" websites always mis represent the actual truth of the stories when it comes to bailiffs.

I wouldnt be surprised if she had a bill of about 900 missed the first 3/4 payments so the council asked for the whole year got a court order she assumed she was 450 behind so that was all to pay, then when the bailiff visited he added a 110 van fee, then she has gone straight to the paper, twists the truth and of course have her photo taken with her letter from rundles.

I might be wrong of course but come on 5/600 quid in charges either shes lying or had christ knows how many visits before it got to borderline removal and shes paid up

None of the beliefs held by "Freemen on the land" have ever been supported by any judgments or verdicts in any criminal or civil court cases.

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Journos of the local papers with the "thisis" websites always mis represent the actual truth of the stories when it comes to bailiffs.

I wouldnt be surprised if she had a bill of about 900 missed the first 3/4 payments so the council asked for the whole year got a court order she assumed she was 450 behind so that was all to pay, then when the bailiff visited he added a 110 van fee, then she has gone straight to the paper, twists the truth and of course have her photo taken with her letter from rundles.

I might be wrong of course but come on 5/600 quid in charges either shes lying or had christ knows how many visits before it got to borderline removal and shes paid up

 

Indeed, because here in the CAG it is completely unheard of for a Bailiff to try and get away with charging extortionate fees he cannot legally charge.

 

Oh, wait :p

[sIGPIC][/sIGPIC]

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Indeed, because here in the CAG it is completely unheard of for a Bailiff to try and get away with charging extortionate fees he cannot legally charge.

 

Oh, wait :p

If bailiffs were so squeaky clean, they wouldn't be shamed on CAG with a monotonous regularity.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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