Jump to content


  • Tweets

  • Posts

    • Probably won't have to wait too long for someone to be invoiced by VCS for stopping at a zebra for sure.
    • What date did you enter into the agreement ?   Andy
    • No more letters your Statute barred letter concluded matters and the fact its already been wrote of in your Bankruptcy.   Andy
    • If it is a zebra crossing with belisha beacons etc then it is a borough maintained road. As such and especially if it was a taxi that is even permitted to drop off passengers on red lines you have nothing to worry about. VCS do not control that part of the Airport at all. You only stopped for less that the 10 minute grace period that  VCS must give motorists and no contract can be formed between a motorist and a sign that is prohibitive.I am waiting for those numpties to issue a PCN to someone stopping at the zebra or is one supposed to knock the people over on the crossing  to avoid a ticket.   
    • I very recently received emails from Lantern about a payday loan taken out in Feb/March 2008. The email refered to the fact I had been looking at Bankruptcy options and they referred to our 'recent communication'.   I was declared Bankrupt in July 2008 and this was part of that.   That said, they sent me the email out the blue and after reading the content of the forums here I decided to send them the 'prove it letter'. At this point I only replied via email and did not give my most current address, which has changed since 12 years ago! The email was from the 11th September. I replied on 11th September with the prove it.   They then sent me the credit agreement on the 9th October, some 28 or so days later - I guess they ignored DPA and all that.   I replied same day via email with the statute barred letter. I got an instant replay saying that they hadnt heard back from me and needed me to reply.   I replied again with the statute barred letter.   They have since replied to that email with a request to provide details in order to comply with the DPA - name, address, DOB, email. I have printed the Statute barred letter, included my up to date address and sent it recorded delivery.   Is there anything else I should be doing? SRA request? I have definitely not been in touch with them for 6+ years so its absolutely statute barred. I could send them the details fo the bankruptcy but I get the feeling they will be difficult about that - I cant find my copy of the order so I would probably have to obtain a new one and pay - I'm guessing they would be difficult about just giving the reference and date and court and sending them a letter getting them to get in touch with the receiver, so I think im better with statute barred for now?   Any help or advice greatly appreciated.
  • Our picks

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2350 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

So - back in 2009, I signed up with EDF for my electricity, got the supply confirmed. A week or so later, I got notice that I was being transferred to Scottish Power. I've got no idea how this happened - might well have been from slightly iffy comparison sites, but no matter. I registered this as an erroneous transfer, and got confirmation within a few days that I was going back to EDF.

 

Unfortunately, and I can't remember exactly why, the actual process of shifting me back to EDF took about 3 months. Now I was going under the assumption that, as under the Erroneous Transfer Customer Charter, my billing would be continuous with EDF and I'd just settle up with them. Being on a quarterly billing cycle, I wasn't concerned at not having a bill from EDF in this period. I assumed that the Scottish Power bills would be automatically cancelled.

 

Now, checking my credit record three years later, it turns out Scottish Power claim they're owed £96, and have stuck a default on my file. I wrote to them nicely asking to remove it (and offering to pay anything legitimately outstanding) but needless to say they have refused to delete the default. The customer service rep answering my letter completely ignored the issue of the fact my account had been slammed.

 

I think this is pretty appalling. The default is going to cost me far, far more than a poxy £96. I would have paid it at the time, if I'd have thought they were entitled to the money. Now they're trying to dodge their responsibility for their dodgy practices in signing up customers, and refusing to follow their own industry guidelines in putting things right.

 

Anyone got any suggestions on how to proceed? Not looking for compensation, I'll even pay them. Just want to get shot of an inaccurate default. Cheers!

Share this post


Link to post
Share on other sites

If there was something "not quite right" in their having you transferred to them originally, then I think they are probably on dodgy ground.

 

Perhaps a stern letter to their Head Office advising what happened and that you consider the default marker to be incorrect and IMHO spiteful retaliation. If you get no joy, then you are going to perhaps take this to both the Energy Ombudsman and the Information Commissioner.

 

Am I correct in thinking that EDF billed you for the whole of that billing quarter ? If so then you might also want to have a word with them otherwise you are going to end up paying for energy twice !


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

Hi, I am one of the ScottishPower company reps on this forum. We would like to help if we can, so please email details to social@scottishpower.com with account numbers or full address details & mark the email Consumer Action Group post we will look into the matter. Regards Gerry.

Share this post


Link to post
Share on other sites

Yes, their behaviour seems a bit bloody-minded, when there's no benefit for them in this position. Given the damage involved in carrying a default, I'm more than prepared to fight it all the way. However, nice to see Gerry getting in touch, I shall email him and see where we get.

Share this post


Link to post
Share on other sites

scottish power seem to think they are a law to themselves when issuing defaults. lets hope the ofgem fine will bring them down to size

 

if you never signed upto them in the first place then you have never signed a contract allowing them to share your data with credit reference agencies


:???: what me. never heard of you never had a debt with you.

Share this post


Link to post
Share on other sites

Thanks queensclose, that's an extremely good point and one that hadn't occurred to me. Looking forward to bringing that to the attention of the ICO and the Ombudsman.

Share this post


Link to post
Share on other sites

Ask them first to produce the contract giving ur consent to share data. They my back down.

Ico take months


:???: what me. never heard of you never had a debt with you.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...