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    • which company are you dealing with?   they are definitely liable for the courier fee but to keep the problem under control and as manageable as possible, the best thing to do is to return the chair to them and then when you get your new chair you can  then sue them for the courier fee. your chances of success will be almost 100% and it will be interesting for you and you will require some transferable skills. after that you will feel sufficiently confident to go ahead and sue anybody else who tries to bully you and deprive you of your consumer rights.          
    • You wont see CIFAS on your CRA for something like this. You have to go direct to CIFAS for that. However... It is possible that they just closed your account because they werent comfortable about something but didnt trigger AMLR    
    • When I get my order confirmation  it does say guide price with a red * beside it and at the bottom of the order says the price you’ll be charged is the price on the day of delivery or collection.
    • OK.  It is highly likely that you will get your money back and the recording will have helped you.   The way that Hermes work on these cases is that they normally try to stall you and to test your resolve.   If it goes the normal way, they will file an acknowledgment of service within the 14 day limit and that will then buy them a further 14 days. Towards the end of the 14 days they will then file their  defence. At that point you will have to make a decision whether or not to pay your further fee in order to go on to have a hearing. For the value you are claiming the fee will be about £80 although you need to check the county court website to be sure.   In their defence, Hermes will have indicated that they are prepared to go to mediation. Please read up what we have to say about mediation. Hermes will treat this as an opportunity to try and beat you down and to reduce the amount that they have to pay you. as long as you stand by your guns, they will eventually back down and they will pay you your entire claim including the fees in order to avoid going to to a hearing.   It is in respect of the mediation  the recording that you have will be helpful. Let me say that Trading Standards are wrong because in terms of establishing any legal right to the money, the recording is not relevant although it might sway a judge in your favour.   The real issues here are that you entrusted Hermes with your property for a fee and they breached the contract by their negligence and damaged it.   Frankly you didn't need to insure it because customers shouldn't need to insure against the supplier's negligence - but you did get insurance and that will place extra pressure o Hermes to settle for the full amount.   The other element which concerns me is that Hermes now take it upon themselves apparently to destroy other people's property when they themselves have damaged it through their own negligence. I don't think that they have the right to do this and it is very easy for them to try and avoid liability of losing something by then saying that it was damaged and so they destroyed ir - and without presenting any evidence of the damage or of the  destroying of the item.   Hermes are disreputable and people should avoid them.   Please read up on the Hermes threads and about small claims in the County Court and about mediation. We will be happy to help you all the way but I would point out to you that you have made 17 posts and taen up a considerable amount of useful time simply trying to get you to tell us the story and to post up some important documents. It was all so unnecessary.   I have read your claim form but it has now been hidden in order to protect you as you had left your personal details on it.   I suggest that you redact documents in the future.   Feel free to ask questions as you go along.   By the way, the 14 day period runs fro the date of deemed service of the claim which is about   2 days from the date of issue.   You issued on the 27th.  So count 14 from the 30th.  Monitor the Moneyclaim site closely and apply for judgment the moment it lets you. You never know, there is a remote chance that they may nor file an AOS - very remote.   There is also a remote chance that they may pay you out in order to get you to withdraw the claim.  The recording may have helped if they do.   Keep us updated
    • to prove I actually sold the car. I have resolved to go to court and the SAR shows all the notes on the account. The fraud department flagged this and despite all entreaties, they refused to release the money. The buyer has send across a screenshot of his bank statement and I have the sales receipt showing I sold the car. I have also asked DVLA for confirmation.    Do you know which legislation I can rely on please and which forms to use as I think I have all I need to show proof of legitimacy i.e.   1. Sales receipt (Issued by me to buyer) 2. Bank statement Screenshot (showing payment) and letter from buyer confirming they purchased the car. 3. Letters to CEO and their responses 4. SAR 5. Cover Note.    it has passed 80 days now and I believe if the NCA is involved it should show up in the SAR, in any event I don't mind engaging relevant authorities and showing the proof and transaction history.    thanks B-Bunch
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I dont think he is doing repo work for proper finance companys like blackhorse etc.

 

It looked like logbook loans, mobile money type work.

 

Big finance companys would issue keys to the repo agent & he would just turn up in the early hours and drive off.

 

This guy is making more money by saving logbook loans etc the cost of new keys (£150).

 

He is not a Bailiff & wouldnt get a certificate acting like this.

 

This thread shouldnt be under the bailiff section as it is nothing to do with bailiffs or HCEO.

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I dont think he is doing repo work for proper finance companys like blackhorse etc. It looked like logbook loans, mobile money type work. Big finance companys would issue keys to the repo agent & he would just turn up in the early hours and drive off. This guy is making more money by saving logbook loans etc the cost of new keys (£150). He is not a Bailiff & wouldnt get a certificate acting like this.

This thread shouldnt be under the bailiff section as it is nothing to do with bailiffs or HCEO.

 

But he is acting like he is a bailiff - of sorts.... and it is a matter of interest to those of us on the bailiff forum, as it is indicative of the nasty side of enforcement as some bailiffs act in exactly this way, look at Marstons bailiffs track record of assaulting debtors and innocent third parties

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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It's not often that TV inspires me to do anything but the bullying antics of the two thugs who are the focus of this program have had me shouting at the TV set so much that the better half has actually turned it off and hid the remote.

 

How dare this bully boy lays his hands on bewildered women to snatch their car keys away not caring they have house keys on the same bunch or with any care for their personal safety.

 

Not often I'm made angry but this has left me apoplectic.

 

 

After having witnessed this tripe programme I was hoping for someone to come and take my tv away!

 

Firstly,

I found the show to just be one big glorification of test-fuelled self-praising simpletons that only appeals to like-minded thugs with an obvious taste for violence and spite...

.and what a perfect job for them to show their 'skills'.

 

Personally, I found the guy to be just plain well....

 

Not only was he the leader of a van load of obvious ex-criminals, but also a huge dumbbell himself,

only good at using spiteful and cowardice tactics to get the job done (despite his precious uniform).

 

His consistent excuses for his job throughout the show (people should pay their debt, it's just a job etc) were just a pathetic attempt in justifying his obvious threatening tactics.

 

If he stepped out of his nasty business and actually tried to make an honest living like everyone else

he would notice that not everyone can make a living being a bully to the elderly (which is exactly what him and his younger colleague did to that woman).

 

His attempt at showing people his 'sensitive side' wasnt winning anybody over either...

..the fact that he done a stint in the navy, likes painting pretty pictures on walls and takes his child to the park doesn't cover up his morals either.

 

As well as trying to air his tired and overused phrases throughout to appeal to the knuckle draggers of society

(rants about ****my kids, bloody dole scroungers, foreigners etc) without even a true thought behind what he was shouting on about in his tiny minded little world (van cab).

 

These thoughts I've heard a million times by workmates, customers, clients etc and only just enforce the fact that he was just a born racist,

full of arrogance and underlying bitterness to the world of change.

 

These comments are actually what made me sum up my opinion of him.

 

The fact that he had two black guys helping him didn't cover up his stereotypical nasty views on the world as a whole either.

 

Give him his due, he was actually very good at what he did...it's just a shame that he couldn't put his intensity

an hard graft into something a little more appealing to his 'softer side'.

...with his honoured past he could be a bodyguard to some important people,

a job highly sought after and respected, or a kids sports coach (again a very respected position)

or anything else.

 

But as this job clearly appeals to his honest tastes for being the 'main man' whilst he laughs in self gratification at his latest tussle

( I could only find anger and hate for this boot-ugly person.

 

At one stage he even mentioned about repossessing a tooth whitener one time...shame he didn't give his own yellow smashed up blocks a jiffy with it :-|

 

In conclusion, I found that all this programme did was just highlight the many spiteful ways these people can reclaim their property,

whilst making the intelligent public very angry at this show..

...my only hope is that he will one day knock the door of the wrong guy and end up getting a thorough taste of his own medicine.

Pure tat tv!!

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igood job he is not a bailiff as he would have multiple form 4's against him in a very short space of time!

seems to me that repo's are un-regulated at the moment, maybe they should be

 

in the case of the woman with the red honda civic,

 

if that was my mrs with the young bloke with his head in the door,

he would of had a broken nose by her,

he was imtimidating by the very fact that he had her pinned in the car by where he was stood demanding the keys.

 

the other bloke should of put his recovery truck over the drive so the car could not be driven away,

 

i am assuming that he was in possesion of all correct paperwork to reposess the car etc.

 

the letters that she mentioned in the interview after, some were dca but most were bailiffs letters

and one with a HMCTS on it so it was a court warrant,

she need not fear those as they are for her ex partner and not her.

 

she needs to deal with them tho by letting them know either where the debtor is

or sending proof that she lives at the address and let the authorities trace the debtor at a new address

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only saw DLC & lowlife letters not any bailiff stuff

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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I shall no doubt be joining you in that action, the case referred to by Homer 67 about the Statute barred debt is very naughty.

 

i think the items were on lease and they never paid. so give the option of buying them or returning the goods

:???: what me. never heard of you never had a debt with you.
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Oh, and I see my views have been edited somewhat, and as a result make my review look retatrded...thanks for that >:-(

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Be interesting to discover whether the guy is going round representing himself as a Bailiff, which iirc is an Offence is it not?

 

It's just that a lot of the press articles seem to repeatedly reffer to him as such, it may be just a schoolboy error by the Journalists, getting confused, but he doesn't seem to be going out of his way to correct them.

[sIGPIC][/sIGPIC]

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Oh, and I see my views have been edited somewhat, and as a result make my review look retatrded...thanks for that >:-(

 

sadly we have to protect the site and yourself from carrying poss libellous comments

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Well this has made it to the newspaper ie the sun, on page 34

 

link?

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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sadly we have to protect the site and yourself from carrying poss libellous comments

 

dx

 

I apologise, I thought I was just highlighting what was clearly visible in the show as a whole. As well as voicing and opinion on a forum which is intended for people to have their say....obviously this isn't the case and I seem to have caused offence by having hit the nail on the head somewhat (in some cases)......I'll keep my libellous comments to myself :-/

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I apologise, I thought I was just highlighting what was clearly visible in the show as a whole. As well as voicing and opinion on a forum which is intended for people to have their say....obviously this isn't the case and I seem to have caused offence by having hit the nail on the head somewhat (in some cases)......I'll keep my libellous comments to myself :-/

 

no issue just please remember websites are equally libel as yourself

even if the comments are p'haps true in peoples eyes

 

keep up the good work

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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very interesting:

 

James got a nine-month suspended sentence for the 2008 attack in Bradford on Mr Lambert.

 

He was spared jail after Bradford Crown Court heard his son would be left parentless

 

because his girlfriend, car clamper Rebecca Meakin, was already in prison for blackmail.

 

Read more: http://www.thesun.co.uk/sol/homepage/news/4915825/Star-of-TV-bailiff-show-Repo-Man-beat-driver-with-a-hammer-in-a-road-rage-attack.html#ixzz2SPkt5mLk

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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And to add, I've just read the article in the Sun newspaper regarding Mr James's colourful history and road rage antics (hereby just merely enforcing my overall assumption of this 'professional')......I'd post yet another lengthy opinion, only I shan't :-|

Edited by Mr wise
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no issue just please remember websites are equally libel as yourself

even if the comments are p'haps true in peoples eyes

 

keep up the good work

 

dx

 

Very true...something I overlooked :-/

Sorry...too much twitter (shrugs)

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please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Very true...something I overlooked :-/

Sorry...too much twitter (shrugs)

 

Not even Twitter is safe now, the Twitterati are being sued left, right and centre, not to mention Prosecutions.

 

CAG cannot take any chances and has to veer on the safe side because obviously, we are a massive thorn in the side of a good many Companies who would jump at the chance to sue if given it, to try and get CAG shut down

[sIGPIC][/sIGPIC]

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I hope the Press have this between their Teeth now and manage to "name and shame" some of the Companies this pillar of the community is working for.

[sIGPIC][/sIGPIC]

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please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Not even Twitter is safe now, the Twitterati are being sued left, right and centre, not to mention Prosecutions.

 

CAG cannot take any chances and has to veer on the safe side because obviously, we are a massive thorn in the side of a good many Companies who would jump at the chance to sue if given it, to try and get CAG shut down

 

Fairy snuff.

...looking back on my comments kind of made me feel and look like a complete ranter (or something that sounds similar)...

 

..I think maybe having just watched the programme only yesterday and witnessing what was being classed as entertainment just made me feel rather miffed.

 

In all fairness, whatever a persons occupation entails is no concern of anybody else's.

it just struck me as rather vile that this show seemed to glorify these people as professionals in their line of work

, but in reality just gave a fictional insight into what happens in these situations...

 

..I myself am not in an upper middle class occupation, nor a candidate for Mensa

 

..I just can't resist but criticise when thuggery gets glorified and appeals (or even influences) to younger minds, in any form (series shows, autobiography's etc)......

 

Oh and just so as you know, I do (and should) have better things to do on Sunday....I'm just putting off gardening as I'm too lazy :-/

 

All the best :-)

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best excuse for not doing gardening I've heard:lol:

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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