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I emailed quick quid several weeks ago regarding my outstanding PDL and they have agreed to a repayment that is suitable for me- I gave them my bank details and debit card details at least twice (I have an account for this purpose)they keep stating that they will continue collection procedures as I have not agreed to a payment plan or given my repayment details!!!!! I have corresponded via email over 10 times, made a formal complaint and reported them to the OFT as they fail to acknowledge my acceptance of the plan. I am sick and tired of emailing them- they don't read my emails. I am getting bombarded by texts, letters and emails despite me asking them several times to correspond by email- I am viewing this as harrassment.

 

I have evidence of all emails sent and received- it amounts to 9 pages in word document. I have now received a letter this morning with a default notice!!!!!! I am livid- I have tried to pay them this so called agreed repayment plan for over 1 month now and am at my wits end. What can I do as I feel I have exhausted all possibilities!!!

 

Any help greatly appreciated.

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