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Halifax archived records information pre 2004 no notes archived?

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During my fight with Arrow and Carter ref Halifax loan account etc my SAR docs showed on a computer screen shot from Halifax the following which may be interesting for all Caggers who have had old Halifax loans and problems etc


This screen shot had been generated in relation to my CPR requests and SAR request (although Halifax did not highlight the fact there was no Default notice available)


The below is a summary of the information only the rest of the shot was ref no's, date etc



Date actioned: **/03/2012

Description - email received from risk ops





In 2004 we were on old version of CACS and the notes weren't archived for these loans

DFN not available


just for Caggers information it may help?

I am fighting it all the way :-x

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