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    • Hi HB,  I have been using it - freedom pass for a long time, this is why i am worried, my memory fails me!  there is no way of checking on the freedom pass usage according my partner.  see my question on your comments: Paragraph 1 a short explanation of why you used the card on the day you were caught worry: as i said i have no excuse other than to save some money  Paragraph 2 you know you made a mistake and you regret it worry: yes i will admit that it is my fault and apologise profusely - will see other template Paragraph 3 you understand how what you did is wrong and the effect it has on TfL worry: yes will do, borrowing words from other template Paragraph 4 you have taken action - tell them what - to ensure that this doesn't happen again worry: i have an oyster PAYG which i use for my journey in to work -ranging 2-3 days a week;  so i can't say that i will buy a season ticket which is more expensive?? Paragraph 5 you ask if they would allow you to pay the outstanding fare and their administrative costs to resolve this worry: i will do that. QuestIon: will they inform my employer?     
    • So they seem to be deliberately fouling Britain - not 'just negligently Need to be in jail alongside the PO crims, and rabidly corrupt MPs
    • Well, we know it seems that the poops and others just use there MP position mainly to generate funds from their 'outside' lol interests Lets hope labor BAN second jobs for Mps - all second jobs - then create a truly independent expenses 'police' with real powers Tip of the iceberg: "A cohort of Conservative MPs standing down before the next election have netted jobs worth millions of pounds and have taken dozens of all-expenses-paid trips funded by foreign governments and lobbyists, the Observer can reveal." so far - "top of the list was former justice secretary Brandon Lewis, who has taken on five new part-time roles worth £410,000 a year alongside his commitments as an MP.   Outgoing Tory MPs take lucrative second jobs and ‘swan off on jollies’ | Conservatives | The Guardian WWW.THEGUARDIAN.COM Sixty four Tories and four independent MPs who lost party whip plan to stand down from the Commons amid dire polling for Conservatives  
    • The first thing you need to do is for your father to send Argos customer services an email saying he wishes to return the item within the 14 day cooling-off period under the Consumer Rights Act 2015. This is important because he needs simple proof to back up his request, as they are being stubborn. Enclose a copy of receipt details so they can locate the sale, Distant selling regulations will apply as he made the contract online with the retailer and they took the payment. The contract is between your father and ARGOS. He has to cancel the contract and receive a refund back to his debit card. You cannot act on his behalf (Privity) as a third party and they have every right to refuse to deal with you if they so wish. Data Protection the number one issue. How you received the goods is irrelevant. A retailer's terms and conditions cannot derogate statutory obligation.
    • TfL take abuse of staff passes very seriously. If the pass has been confiscated I imagine they will write to them and it could result in the card being suspended for a time, as I understand it. I hope you've told them about the card being confiscated and why? We need to know how many times you used the pass please - how many weeks at 2-3 days a week. Later I would expect TfL to write to you as well, possibly with a schedule of journeys made with the card, to ask you to tell them which journeys were you. They will ask for your side of the story. We can help you to refine a letter to send once they write but you need to start it off because you're the only one who knows the full story. I suggest something like this. Paragraph 1 a short explanation of why you used the card on the day you were caught Paragraph 2 you know you made a mistake and you regret it Paragraph 3 you understand how what you did is wrong and the effect it has on TfL Paragraph 4 you have taken action - tell them what - to ensure that this doesn't happen again Paragraph 5 you ask if they would allow you to pay the outstanding fare and their administrative costs to resolve this Please don't copy and paste what I've said, use your own words. HB NB This is a suggested reply, don't send it before they write to you because we need to see what they say.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Vodafone (another one) - ** DEFAULT MARKER REMOVED**


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Hello,

 

I was after a loan recently.

I still am, as it happens.

I'm generally in the habit of paying off my debts (no matter how slowly).

 

doing some due diligence before applying, I checked my Equifax account - nothing out of the ordinary.

 

I paid for a credit scoring - which had me down as 'good'.

 

I was puzzled when my bank (Barclays) turned me down, telling me that there probably was something whiffy about my credit history.

 

I duly signed up with the other credit scoring bods - Experian - who showed me that there was a defaulted Vodafone account in my history (albeit one for which I owed nothing).

 

A little background.

 

I signed up, in 2005, for a 3G wireless internet dongle-type thing.

It was PAYG, and paid by direct debit a month in arrears, so all was fine.

 

I eventually (what, about a year and a bit later?) forgot about it and chucked it in a drawer.

 

Imagine my surprise in October 2011 to find that the account had apparently seen some use,

and that the debt had been passed on to a debt collection agency.

 

One angry me and a couple of hours trying to sort it out with Vodafone later,

the account was closed and the balance wiped

(i.e. I didn't have to pay for usage that clearly wasn't my own).

All was well, or so I thought, as Equifax had marked it as 'settled'.

 

So, as it stands, I have a default showing in Experian's take of my credit history, and so I'm having trouble getting a loan that I really need. How do I get Vodafone to correct this?

 

Thanks in advance.

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I will move you to the mobile telecom forums and I have posted some instructions for you below.

 

Once you have sent an email using the link below, you will then receive a reference number - if you can post that number on this thread, then the CAG Vodafone rep will look in and help.

 

Hi CAGGetInline.aspx?messageid=f2014fe5-3163-11e1-bce5-00237de3a212&attindex=0&cp=-1&attdepth=0&imgsrc=cid:image001.gif%4001CCC570.9FEE10D0&shared=1&hm__login=martinjk999&hm__domain=hotmail.com&ip=10.15.184.8&d=d1594&mf=32&hm__ts=Wed%2c%2018%20Jan%202012%2002:43:16%20GMT&st=martinjk999&hm__ha=01_b0fa07515ff963550b7d61c68955e3c3def29930b720d1c88a5e6174fa36ef9e&oneredir=1 members,

 

 

We thought it would be nice to introduce ourselves and to assure you all that our presence on CAGGetInline.aspx?messageid=f2014fe5-3163-11e1-bce5-00237de3a212&attindex=0&cp=-1&attdepth=0&imgsrc=cid:image001.gif%4001CCC570.9FEE10D0&shared=1&hm__login=martinjk999&hm__domain=hotmail.com&ip=10.15.184.8&d=d1594&mf=32&hm__ts=Wed%2c%2018%20Jan%202012%2002:43:16%20GMT&st=martinjk999&hm__ha=01_b0fa07515ff963550b7d61c68955e3c3def29930b720d1c88a5e6174fa36ef9e&oneredir=1 is with the very best of intentions.

 

 

vodafone UK has recently introduced a dedicated Web Relations Team which is keen to seek out customers who’re having difficulties with their accounts and feel that they have no other place to turn to than CAG and other consumer forums and blogs.

 

Naturally, it’s not possible for us to help directly with account specific queries on CAG and as such we would encourage those members who feel we can help them to contact us privately at

eforum.web@help.vodafone. co.uk (no spaces)

 

quoting ‘WRT135 – CAG Forum’ in the subject line to ensure that it reaches the Web Relations Team.

When emailing us we would also ask that you either provide us with a link to your post or thread – if you’ve posted in another member’s thread please also provide your CAG username so that we can check what your query is.

 

HTH

Have we helped you ...?         Please Donate button to the Consumer Action Group

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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why did they not remove the marker?

 

were you late paying at any point?

 

we have them onboard here

so lee will sort it for you i'm sure.

 

We thought it would be nice to introduce ourselves and to assure you all that our presence on CAG is with the very best of intentions.

.

vodafone UK has recently introduced a dedicated Web Relations Team which is keen to seek out customers who’re having difficulties with their accounts and feel that they have no other place to turn to than CAG and other consumer forums and blogs.

.

Naturally, it’s not possible for us to help directly with account specific queries on CAG and as such we would encourage those members who feel we can help them to contact us privately at [email protected] quoting ‘WRT135 – CAG Forum’ in the subject line.

.

When emailing us we would also ask that you either provide us with a link to your post or thread – if you’ve posted in another member’s thread please also provide your CAG username so that we can check what your query is.

****Also you will get an auto reply number. Post the number you get back this thread ***

 

Many thanks

 

Web Relations Team

Vodafone UK.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello dx100uk (and thanks, citizenB - duly emailed!)

 

I had never been late paying, because of the DD setup. I cancelled the DD, as I had a credit balance and wasn't using the thing anyway (and had meant to cancel the account, but never got round to it - lesson learned there). As to why the marker hasn't been removed, I'd like to know that, too!

 

Auto reply number: #11384550

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Excellent, thank you for letting us know - I will amend your thread title to reflect this has happened.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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