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    • Hey,   so just received an email from CRS. Saying I have to prove I cancelled...yawn. Bearing in mind this is way over a month ago I sent them a letter! shall I just block them now? Not even respond?   this is regarding gymetc and I joined their gym online...   thanks!
    • What does it actually mean when some  one says" for clarity" you mean in your opinion really dont you?   HB Thanks, girl done well.   Acres of text to get through, are you sure I have not come across you before. Your addiction to point scoring is V familiar.   Anyway lets see if there is anything I have not cleared up already.   You say  "'ll just answer this for clarity (not for an argument). This applies to SDs made in a Magistrates' Court in order to set aside aconviction where the defendant was not aware of the proceedings."   So much for clarity. Below is what the section says information; and (b)within 21 days of that date the declaration is served on the [F1designated officer for the court], without prejudice to the validity of the information, the summons and all subsequent proceedings shall be void.   Notice "Shall be void. not set asidIf I am going to just be correcting basic reading i am not goiong tp conti   "When a person comes before a court to make such a Statutory Declaration the court must hear it if it is made within 21 days of the defendant learning of the conviction."   Noope The regulation says the court cannot interfere with the making of a SD,again completely different   Yes if it is, but unless the SD was made within 21 days of the action they are entitled to question it. As they do in the form you reproduced by asking how the defendant knew about the case.                         Said this alreay.   To answer your next paragraph, the court will not accept a lie, if there is one, they will have the option to increase the time however I doubt they would, or do you think they would just extend it? This is the test, of course.   Again you say SET ASSIDE, it isn't, the new case cannot be started if the old one is still pending of course.   Now having demonstrated your lack of knowledge. I shall move on. Your abstinence from posting is appreciated, either way, I will have you on ignore. Nothing personal I just dont think there is anything you can tell me.   One more thing the result does not compete with anything I have actually said, and everything I have said is correct, in relation to the legislation.                
    • Here is the reply from POPLA after I complained to its chief assessor -- completely rubbish!   ---   Your complaint about POPLA   Thank you for your email, which was passed to me by the POPLA team as I am responsible for responding to complaints.   I note from your correspondence that you are unhappy with the decision reached by the assessor in your appeal against Parking Eye.     POPLA is an impartial and independent appeals service and we do not act either for the parking operator or the appellant. It is important to explain that it is not our remit to source evidence and documents from either party in support of their submission and our decisions are based on the evidence received from both parties at the time of the appeal. We cannot consider further evidence after the appeal has been completed.   You have advised that the decision issued to you on 29 October 2019 does not address the crucial points of your rebuttal.   You have reiterated your original grounds of appeal. For clarity, I have addressed each point as follows.   Regarding grace periods.   While section 13 of the British Parking Association Code of Practice stipulates that a minimum grace period should be allowed, the grace period is only applicable in car parks are required. In this car park, the entrance signs states that the site is for permit holders and service vehicles only, as such, a grace period is not applicable in this instance. You would have been aware that you did not have a permit on entering the site and I am satisfied that the assessor is correct in determining that the six minutes that you were on the site was not a reasonable period.   You have advised that there is no evidence of landowner authority and have provided a quote from another POPLA decision.   POPLA deals with appeals on a case by case basis and as such, any external factors such as other similar parking contraventions or appeals have no impact on our decision making.   I have reviewed the assessor’s comments relating to this ground of appeal and also the document provided by the operator and I am satisfied that the assessor has correctly stated that the operator has the relevant authority to issue PCN’s on this site.   You advise that no contract was formed between the driver and the operator.   The assessor has advised that the signage on the site makes the terms and conditions of the car park clear which, after reviewing the images of the signs provided, I agree with. By choosing to remain on the site, you have accepted the terms and conditions of this contract and by remaining on site for six minutes without a permit, the terms and conditions were breached.   After reviewing the assessor’s decision, I am satisfied that the outcome reached is correct As POPLA is a one-stage process, there is no opportunity for you to appeal the decision.   As our involvement in your appeal has now concluded you may wish to pursue matters further. For independent legal advice, please contact Citizens Advice at: www.citizensadvice.org.uk or call 0345 404 05 06 (English) or 0345 404 0505 (Welsh).   In closing, I am sorry that your experience of using our service has not been positive. We have reached the end of our process and my response now concludes our complaints procedure. I trust you will appreciate that there will be no further review of your complaint and it will not be appropriate for us to respond to any further correspondence on this matter.   Yours sincerely Paul Garrity POPLA Complaints Team
    • Thanks for clearing that up Homer.  I was  in the middle of writing what DX100 uk has just said. I notice that no questions have yet been answered from the Stickies posted on either thread. We will need some info in order to  counteract any stpidity by Link to try Court. The PCNs can be produced later under CPR regs. so photos of the car park with the notices at the entrance, around the carpark itself-especially any that are different as well as the T&Cs on the payment meter if there is one would be a help. As would the reason for the ticket. In addition, you could look up the local Council website on planning permissions to see if Link have ever applied for permission to erect NOtices and ANPR cameras within the car park. This would come under Town and Country [Advertisements] Regulations. And if you have any recent PCN remiders from Link that might help a little.
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221b

Parcelforce left £££ parcel on neighbour's doorstep, signed himself with made-up name!

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Hello

 

Ten days ago, Parcelforce delivered a parcel for me to my next-door neighbour's doorstep. No card through my door, nothing.

 

She came home from work, saw it there and moved it to my doorstep, thinking it was a mistake on his part.

 

Two days later on my return home from working in Salford, wondering where my £110 parcel had got to, I contacted the Beauty firm who had sent it to me. This is a proper company, not an Ebay person.

 

They emailed me a scan of the signed-for document. It's signed by a "P Thopso0n" and a squiggly circle signature. Having googled, I can see that this is not even a real name. It certainly isn't any of my neighbours. All of whom I trust implicitly.

 

Wondering where I stand legally, as the parcel was not signed for by anyone, let alone me.

 

I'd have thought they'd take it back for redelivery, or hand it to the Post Office [literally opposite] or the local sorting office [a one minute drive away]

 

I've paid in advance and have nothing to show for it, through absolutely no fault of my own :violin:

 

The parcel was left on a doorstep.

 

No card through my letterbox.

 

We live on a main A-road on a busy High Street in a market town.

 

If the parcel was moved to my doorstep, it is visible from the main road.

 

It was not there on my return two days later.

 

 

Any thoughts on what recourse I have?

 

Many thanks, CAGers

Edited by 221b

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Not sure what you are wanting as you received the parcel? The only thing I would do is to contact the company that sent the parcel and advise them of the issue.

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i am afraid this is now a policy Royal Mail has adopted in leaving an item with a neighbor unless you have a notice in your window saying you do not agree. Royal Mail has adopted this as an "opt inn" policy and it is the customer who has to "opt out"

 

The true reason for this is that as the post is delivered much later now, and no one is at home at time of delivery, (AT WORK ETC) delivery offices are snowed under with all the packets etc brought back for collection and have limited space to store them

 

If you complain, all you will get back is a book of stamps for your trouble

 

This is what people get back when they do not complain, so no changes are made, think yourself Lucky, when royal mail is privatized, rural deliveries are looking at one day a week delivery span when the universal service obligation is done away with

Edited by squaddie

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You need to get onto the company you purchased these from and complain, None delivery.

They are responsible for the delivery until you receive it.

 

I had a similar problem with some coffee I purchased from Germany, Delivery guy gave it

to someone coming out of next doors garden, Signed for it and I had a card through door

saying parcel at no ?.

Called round and was informed no parcel, They nicked it, £50 of coffee pods.

 

I complained to the company and they re-sent my parcel, The theft was down to the delivery

companies driver not checking ID and as you in your situation your problem is with Royal Mail

for leaving a valuable parcel on a door step.

 

If you get no luck with the company you could always try charge back if you paid via visa card.

 

George

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Sorry, @Surfer01, I probably wasn't explicit enough when I wrote this:

I've paid in advance and have nothing to show for it, through absolutely no fault of my own :violin:

 

The parcel was not on my doorstep when I returned. No idea where it is or who's got it.

 

Will amend original post :oops:

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Hi @biggeorge I've done this [at some length] They just keep bouncing back to me the Parcelforce responses. His GPS places him in the area, the parcel was signed for, a neighbour took it [the last two are economical with the truth, obvs]. The Company are now suggesting I contact PF direct myself, but as I understand it, my contract is with the Beauty Company and therefore, I shouldn't have to deal with PF, that's their job, no?

 

Yes, I did pay using my credit card. That's my last option. I'm hoping the Beauty Company will pursue PF for their losses, and send me a replacement parcel or refund me.

 

Hi @squaddie Apparently, I would have had to agree with the sender *prior to them sending* to say yes, it's OK to leave with a neighbour. I don't really consider myself lucky to be £110 out of pocket!

 

As an aside, my postie seems to think that Parcelforce is now a separate division yet still part of the Royal Mail Group. I hadn't realised that it's distinct from Royal Mail Parcels - not really sure why and what that means for me as a consumer...

 

I'd like to know how to approach the Beauty Company to get either a refund or a replacement. Any tips on wording?

 

Thanks all!

Edited by 221b

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parcel force is still a Royal Mail group company, it has partnered with a dutch company called general logistic systems

 

The complaints still go to Royal Mail

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