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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Japanese car recall: how are UK consumers affected?

 

Toyota, Honda and Nissan are recalling 3.4m vehicles worldwide after discovering a fault with front passenger seat airbags

 

Japanese carmakers are recalling 3.4m cars worldwide after discovering a fault with some airbags. Here is a guide to how UK consumers are affected.

 

What is the problem with the cars?

 

The affected models have all been supplied with front passenger seat airbags by the same Japanese component supplier, Takata. Some of these airbags have been found to have safety defects. There is too much pressure in the bag so that when it is deployed it goes off with a bigger bang than necessary. This can lead to bits of plastic and metal flying into the windscreen and footwell, according to a Honda spokesman.

 

All the manufacturers affected are keen to stress that there is no risk to passengers from the airbag if there is not a crash – the bag will not inflate accidentally. There have been no incidents in the UK to date. The problem was highlighted following five incidents in the US and Japan. There have been no reported injuries resulting from the fault.

 

 

Is my car affected?

 

In the UK there are 76,000 Toyotas affected, 15,400 Hondas and 59,058 Nissans.

 

The Toyota recall involves models produced between November 2000 and March 2004, and includes the Toyota Corolla, Yaris, Avensis, Avensis Verso, Picnic and Camry. These vehicles will have "X" to "54" registration plate identifiers.

 

The Honda models affected are those produced between 2001 and 2003. The bulk of these – around 15,000 – are Honda CRVs. The other 400 are made up of the Honda Jazz, Civic and Stream models.

The Nissan models were built between 2000 and 2004. The vehicles affected are: X-Trail, Patrol, Almera, Almera Tino, Terrano II and the 4x4 Pickup.

What do I need to do if I think my car is affected?

 

Toyota, Honda and Nissan will all be writing to affected customers within the next 30 days. However, you can check before then. Toyota has set up a facility on its website that allows you to check whether your car is one of those affected. It will be fully up and running from the afternoon of Thursday 11 April. Alternatively, Toyota, Nissan and Honda owners can contact their local dealership now to ask for an appointment to put things right.

 

http://www.guardian.co.uk/money/2013/apr/11/japanese-car-recall-uk-consumers

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