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    • Is it unusual for them to have all the documents they have provided so far?
    • That still leaves it unclear if: a) you “made a mistake” and accidentally bought the wrong ticket (only to Three Bridges), or b) You had a “moment of very poor judgement” and deliberately bought a ‘short ticket’ It can’t be both.   Climb off the fence you are sitting on, it’ll give you splinters............ at the moment you are trying to hedge your bets but it is obvious that is what you are doing, and as a result: why should they believe the rest (expressions of regret, won’t do it again, sole income earner who will lose their job, etc.)
    • Email and call your local councillor, their details should be on Google.  Just explain everything to them and they will have the bailiffs off your back in short order.   Do it now, and this could be resolved by tomorrow.  
    • Your latest ramblings make no sense in relation to the issue (which is whether a person hearing an SD can question the maker as to its truthfulness and reject the declaration if they are not satisfied as such).     It's not within 21 days of the hearing it's within 21 days of learning of the conviction of which they were unaware. I don't know what it is you are reading or are referring to but there is no "debtor" involved in an SD that is made to have a conviction set aside. When an SD is heard in court the only officers involved are the court's Legal Advisor and the Magistrates themselves.   I’ve just been looking back at the original post which started all this off to ensure I wasn’t going mad. I’m pleased to say I don’t think I am. Instead I am of the opinion that you did not properly grasp what originally happened to the OP and compounded that by providing incorrect, misleading and confusing advice whilst plucking bits of irrelevant legislation from thin air randomly when you commented. Here’s a few of your quotes and my comments for you to consider.     The OP said no such thing. She said she had moved three years earlier. For some reason unknown, her change of address was not recorded by the DVLA. She said she was happy to accept the speeding allegation. This indicated she was driving (a fact she confirmed absolutely soon afterwards). Nowhere did she ever say she was not the owner of the vehicle at the relevant time.         So, from advice to plead Not Guilty to advice to plead Guilty inside two hours, with no new or additional information provided. Still you mention somebody else being the driver.         What is an “out of time statement” and where and when was one ever mentioned?     Then from the OP:       Your response:       The cause of any confusion was your comments. She said from the outset that she did not live at her old address when the offence was committed (in fact she went to some lengths to explain that was why she did not receive the court papers). Nowhere did she suggest she was not the driver nor that she could not or would not disclose who was.     No it isn’t. A Statutory Declaration voids the original conviction as if it never happened. Section 142 of the Magistrates’ Court Act is not involved with the resurrection of proceedings following an SD. That Section grants the Magistrates powers to re-open cases to rectify mistakes, etc. There has been no mistake here, the Magistrates will not be called upon to re-open the case and could not prevent it being revisited even if they wanted to.   Then we set off into the intricacies of the Statutory Declaration process which is covered above.   I’m not surprised the OP in this particular case became confused. Her matter is straightforward enough (for those who know the law and the process). In summary: She moved; She thought the DVLA had her vehicle registered at her new address but they hadn’t; Her vehicle (with her driving) was detected speeding; She (unsurprisingly) did not receive the notification of that offence or the request for driver’s details; She obviously didn’t reply to that request, she was prosecuted for it, convicted in her absence and without her knowledge.   Happens every day and simple to deal with.   Unfortunately, not when you became involved it isn't. Firstly you grasped the wrong end of the stick by assuming she was not the owner and/or the driver. You advised her to plead Not Guilty on that basis. Then, when you had grasped some idea of what had really happened you suggested she plead guilty to the S172 offence purely on the basis she had moved and the speeding information was sent to her old address. Very poor advice. Then you scared her witless by incorrectly suggesting there was a chance her SD would be rejected if it was thought her declaration may be untruthful. There also followed discussions about the six month time limit for prosecutions and the 21 day limit for SDs to be accepted unconditionally (both totally irrelevant).   I don’t suppose you will accept any of these criticisms but whether you do or not you clearly caused the OP considerable confusion and probably distress. My comments are not based on something I've heard on the net or on barroom (sic) knowledge. They are based on my knowledge of the law and of Magistrates' Court procedures.  It's obvious you will pay no heed to me so when I see any such clearly misleading information provided to an OP by you in this section in future I will simply report it to the site's administrators.
    • Just ignore unless you receive a PAP letter.    Chances are you will run out the clock and it will become SB'd.    
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Chris 777

Aquability Shower Problems

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We too are having problems with Aquability. We had a walk in shower installed for my elderly father but after a couple of years the pump began to cut out and water would not drain away. A telephone call to Aquability merely got us the advice that we should run the shower head into buckets and empty those elsewhere until the motor on the pump started again. As we had paid £299 to extend the warranty we asked that they should come and investigate. The 'engineer' told us the water flow was too high and turned down the pressure to the shower head. This did not solve the problem but somehow stopped hot water coming through at all. Further calls to Aquability and further visits from their 'experts' and we are told there must be a fault with our boiler not their equipment. We still have no hot water in the shower and it still doesn't drain properly. Aquability are now not returning our calls.

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Have started you a thread of your own Chris and renamed you thread 'Aquability Shower Problems'.

Edited by Conniff

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If the shower is still under a warranty then demand they come out to fix it. Give them a set period of say 14 days and tell them that if they haven't rectified the fault in that time, you will get another company in to fix it and bill them.

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We too are having problems with Aquability. We had a walk in shower installed for my elderly father but after a couple of years the pump began to cut out and water would not drain away. A telephone call to Aquability merely got us the advice that we should run the shower head into buckets and empty those elsewhere until the motor on the pump started again. As we had paid £299 to extend the warranty we asked that they should come and investigate. The 'engineer' told us the water flow was too high and turned down the pressure to the shower head. This did not solve the problem but somehow stopped hot water coming through at all. Further calls to Aquability and further visits from their 'experts' and we are told there must be a fault with our boiler not their equipment. We still have no hot water in the shower and it still doesn't drain properly. Aquability are now not returning our calls.

 

We have also had problems with Aquability.While their sales person was fabulous their after sales service is absolutely dreadful. It is for my elderly mother and has gone wrong more than once. We too have had drainage problems and after a week waiting for an engineer and then 2 more weeks waiting for a part the guy today says he cant fix it and suggests we get a plumber. I would never recommend this company to anyone and regret using them.

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I got Aquability to install a walk-iin shower for my 86 year old mother who live in sheltered housing. Virtually as soon as it was installed, the pump started cutting out. I called out the service engineer twice. The first time he told me to reduce the shower pressure - no help. The second time he told me that I need to reset the pump switch and told me how to do this. It seemed to work well like this - until the warranty ran out. She has carers who help her shower and I have left instructions on how to reset the pump. But I got a call from my mother's site manager today to say that the shower tray had overflowed and the ceiling and carpets are ruined! I phoned Aquability who told me that I would have to pay £99 pounds to get someone to come an see the shower and tell me that this is normal! Do not trust their pumps!

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I also had an Aquability shower fitted for my 86 year old mother in her flat and have had numerous problems with the pump.

 

Earlier this year, I had to call out an engineer because the pump stopped sucking the water out of the shower and this flooded the bathroom. I was charged £99 call out fee up front, and when he came he had to replace the Impeller (a little round rubber fan that operates the pump.....I guess it is the equivalent to the old fashioned fan belt). This cost a further £30.

 

The shower worked okay until today and the same problem occurred. I called Aquability and they told me that they could send an engineer WITHIN THE NEXT 7 DAYS but it would cost me another £99 call out fee plus the cost of a new Impeller. I explained to them that the part was less than 12 months old and should be covered by warranty. I was told that replacement parts only have 6 months warranty and even if it was still covered, I would still have to pay the call out fee!!

 

I asked where does it say in the paperwork that I received when the initial repair was done 9 months ago that the parts are only warranted for six months. No one could answer this question because there was nothing written on the invoice. When I asked to speak with a supervisor, the representative refused to connect me and said that she had checked with him and he was the one who advised her of this absurd policy!!

 

What makes it worse, is that I tried to contact local plumbers after my heated discussion with Aquability to see if they could fix the shower and they all said that it required a specialist from Aquability. They also said that such companies do this on purpose so that you always have to go to them for repairs......that is how they make their money!!

 

I intend to write to the Managing Director of Aquability to complain about this (once I can get his name.......no one would give it to me when I called their office).

 

However, it would be helpful if you could tell me the following:

 

1] Whether they are allowed to restrict the warranty to 6 months without showing this in writing on the repair sheet/invoice, or is this illegal and do I have some right of recourse?

2] Whether anyone knows the name of the Managing Director of Aquability?

 

Thanks

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2] Whether anyone knows the name of the Managing Director of Aquability?

 

Try this: http://www.ceoemail.com/s.php?id=b-1406629

 

Director: Andrew Lodge

Email: andrew.lodge@aquability.com

Telephone: 01252 451500


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That's a Farnborough Hants number for your interest.

 

No they can't restrict it to 6 months warranty. The standard is 12 months.

I live in this "Clowns" area and the are nothing but "Bad news". ..............

 

The "SOS" brigade. ............. Short for "Steal Our Savings"

Try Trading Standards if not then I would join forces with the other CAGGERS on here and go down the "Goods not fit for purpose" route

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Mr Andrew Lodge

Director

Aquability (UK) Limited

Unit B13

Armstrong Mall

Southwood Business Park

Farnborough

Hampshire

GU14 0NR

 

Company Number: 02928564

 

Email: andrew.lodge@aquability.com (No Spaces)

 

Endole Check on Aquability (UK) Limited Link: http://www.endole.co.uk/company/02928564/aquability-uk-limited


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