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    • please answer the following questions.   1 Date of the infringement- 21/06/19   2 Date on the NTK [this must have been received within 14 days from the 'offence' date]- 12/07/19   3 Date received 15/07/19   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? N I can't see it   5 Is there any photographic evidence of the event? Yes a ANPR Camera showing arrival and exit but separate parking machine in car park not at gates    6 Have you appealed? Y Post up your appeal] I am waiting for a copy of my appeal but I have other emails sent i can send  Have you had a response? Y. Email was never sent as they stated on 29th July. Finally got the notice of regection sent by email on 3rd Oct.    7 Who is the parking company? National Car Parks Limited owned by Park24.co   8. Where exactly [carpark name and town] NCP, Terrace Road, Bournemouth    For either option, does it say which appeals body they operate under. Not on the letter but found on line its BPA   There are two official bodies, the BPA and the IAS. If you are unsure, BPA please check HERE   If you have received any other correspondence, please mention it here   in either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONL
    • Not much point in appealing. You paid for 4 hours and stayed for an extra 45 minutes. Goes to show what a bunch of crooks you are dealing with when you first appealed they delayed their response until you came liable for the higher charge and they wouldn't reduce that sum. From now on just ignore everything you get from NCP  and their unregulated debt collectors (birds of a feather). They will try to frighten you with increased costs  that you can safely ignore. In the  meantime please complete the questions asked by dx above and post up any PCNs so we can see if they got them right. Also we need to see their signs in the car park especially the one at the entrance; any that are different from the others and the T and Cs on the ticket machine. Before posting the PCNs please delete your name and reg. number plus anything else that might identify yourself.  
    • Don't forget ... the attorney general (Cox) who apparently advised 'misleading the Queen, Parliament and the British people as ' sounds good to me .. actually said they could ..   He doesn’t much like the idea of staying in the European customs union But said he would be willing to accept one if it would secure the goal of getting Britain out of the EU.    BUT He followed with “If we decided (meaningless distracting time suggestion) that we wanted to review our membership of any such customs union if we signed it – and I'm not saying we will – that's a matter for negotiation and discussion,”
    • Thanks dx   I have emailed the business and I have requested a refund on the form provided by them.   I have noticed on Saga.co.uk there is an article referring to the same website and a paragraph from another motorist who also received PCN for same journey at around same time as us.  'At the end of November 2018 I was travelling on the M 25 over the Dartford Bridge and returning the next day. So I went online the night before and thought I had paid for a return journey at a cost of £12. My Tesco MasterCard shows a payment of £12 to “DartfordCrossingCharge Bristol 000“. I have now had to pay £70 fine plus the correct charge of £5 because the official site did not get my money. There must be so many people being tricked by this false website , sowhy can it not be taken down? The Dart Crossing company isn’t interested. Perhaps because they are also making money from the [problem] every time someone like me makes a mistake?'
    • Hopefully a ditch will be a place of pilgrimage and historic national importance in the UK shortly ...   Off out with a shovel to pick a good spot and dig a trench by the side of the road about half way back from the local watering holes as an offering   ... Pick a good spot where I might get caught short on the way back every Friday night
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Chris 777

Aquability Shower Problems

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We too are having problems with Aquability. We had a walk in shower installed for my elderly father but after a couple of years the pump began to cut out and water would not drain away. A telephone call to Aquability merely got us the advice that we should run the shower head into buckets and empty those elsewhere until the motor on the pump started again. As we had paid £299 to extend the warranty we asked that they should come and investigate. The 'engineer' told us the water flow was too high and turned down the pressure to the shower head. This did not solve the problem but somehow stopped hot water coming through at all. Further calls to Aquability and further visits from their 'experts' and we are told there must be a fault with our boiler not their equipment. We still have no hot water in the shower and it still doesn't drain properly. Aquability are now not returning our calls.

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Have started you a thread of your own Chris and renamed you thread 'Aquability Shower Problems'.

Edited by Conniff

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If the shower is still under a warranty then demand they come out to fix it. Give them a set period of say 14 days and tell them that if they haven't rectified the fault in that time, you will get another company in to fix it and bill them.

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We too are having problems with Aquability. We had a walk in shower installed for my elderly father but after a couple of years the pump began to cut out and water would not drain away. A telephone call to Aquability merely got us the advice that we should run the shower head into buckets and empty those elsewhere until the motor on the pump started again. As we had paid £299 to extend the warranty we asked that they should come and investigate. The 'engineer' told us the water flow was too high and turned down the pressure to the shower head. This did not solve the problem but somehow stopped hot water coming through at all. Further calls to Aquability and further visits from their 'experts' and we are told there must be a fault with our boiler not their equipment. We still have no hot water in the shower and it still doesn't drain properly. Aquability are now not returning our calls.

 

We have also had problems with Aquability.While their sales person was fabulous their after sales service is absolutely dreadful. It is for my elderly mother and has gone wrong more than once. We too have had drainage problems and after a week waiting for an engineer and then 2 more weeks waiting for a part the guy today says he cant fix it and suggests we get a plumber. I would never recommend this company to anyone and regret using them.

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I got Aquability to install a walk-iin shower for my 86 year old mother who live in sheltered housing. Virtually as soon as it was installed, the pump started cutting out. I called out the service engineer twice. The first time he told me to reduce the shower pressure - no help. The second time he told me that I need to reset the pump switch and told me how to do this. It seemed to work well like this - until the warranty ran out. She has carers who help her shower and I have left instructions on how to reset the pump. But I got a call from my mother's site manager today to say that the shower tray had overflowed and the ceiling and carpets are ruined! I phoned Aquability who told me that I would have to pay £99 pounds to get someone to come an see the shower and tell me that this is normal! Do not trust their pumps!

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I also had an Aquability shower fitted for my 86 year old mother in her flat and have had numerous problems with the pump.

 

Earlier this year, I had to call out an engineer because the pump stopped sucking the water out of the shower and this flooded the bathroom. I was charged £99 call out fee up front, and when he came he had to replace the Impeller (a little round rubber fan that operates the pump.....I guess it is the equivalent to the old fashioned fan belt). This cost a further £30.

 

The shower worked okay until today and the same problem occurred. I called Aquability and they told me that they could send an engineer WITHIN THE NEXT 7 DAYS but it would cost me another £99 call out fee plus the cost of a new Impeller. I explained to them that the part was less than 12 months old and should be covered by warranty. I was told that replacement parts only have 6 months warranty and even if it was still covered, I would still have to pay the call out fee!!

 

I asked where does it say in the paperwork that I received when the initial repair was done 9 months ago that the parts are only warranted for six months. No one could answer this question because there was nothing written on the invoice. When I asked to speak with a supervisor, the representative refused to connect me and said that she had checked with him and he was the one who advised her of this absurd policy!!

 

What makes it worse, is that I tried to contact local plumbers after my heated discussion with Aquability to see if they could fix the shower and they all said that it required a specialist from Aquability. They also said that such companies do this on purpose so that you always have to go to them for repairs......that is how they make their money!!

 

I intend to write to the Managing Director of Aquability to complain about this (once I can get his name.......no one would give it to me when I called their office).

 

However, it would be helpful if you could tell me the following:

 

1] Whether they are allowed to restrict the warranty to 6 months without showing this in writing on the repair sheet/invoice, or is this illegal and do I have some right of recourse?

2] Whether anyone knows the name of the Managing Director of Aquability?

 

Thanks

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2] Whether anyone knows the name of the Managing Director of Aquability?

 

Try this: http://www.ceoemail.com/s.php?id=b-1406629

 

Director: Andrew Lodge

Email: andrew.lodge@aquability.com

Telephone: 01252 451500


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That's a Farnborough Hants number for your interest.

 

No they can't restrict it to 6 months warranty. The standard is 12 months.

I live in this "Clowns" area and the are nothing but "Bad news". ..............

 

The "SOS" brigade. ............. Short for "Steal Our Savings"

Try Trading Standards if not then I would join forces with the other CAGGERS on here and go down the "Goods not fit for purpose" route

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Mr Andrew Lodge

Director

Aquability (UK) Limited

Unit B13

Armstrong Mall

Southwood Business Park

Farnborough

Hampshire

GU14 0NR

 

Company Number: 02928564

 

Email: andrew.lodge@aquability.com (No Spaces)

 

Endole Check on Aquability (UK) Limited Link: http://www.endole.co.uk/company/02928564/aquability-uk-limited


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