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Barclays Select Account PPI automatically added?

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I've had a number of unfortunate circumstances where i'v had to contact Barclays regarding a Select account and 2 loans. I've not been able to keep up with the payments and have defaulted.


I thought i'd done the right thing and contacted them and after going through endless letters back and forth (mainly where they threatened things and I offered solutions) - Its ended up that I offered a monthly payment I could handle and in the end they have accepted this. This all sounds good except for the following things which I hope someone could shed some light on please:


1. The offer for payment was accepted last September/October however I haven't heard anything from them since. I have chased them and they just tell me that i'm in the pile of people who are doing the same and I will be contacted when its my turn! Does this mean they are still adding interest to these loans and Select account?


2. I noted that some people have been talking about PPI on their Select accounts, is this something thats automatically been added? Can I find out if this is on my Select account and can I claim back this?


Thanks in advance

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Hi Rogersm and welcome to CAG


If there's borrowing involved, you can look to The Lending Code for help. Read the Article here - http://www.consumeractiongroup.co.uk/forum/content.php?557-Letter-for-an-application-for-consideration-for-hardship


I'm suspicious about why you've been left without confirmation about the arrangements. I suspect that, when they get around to looking at your case, it'll be to demand payments and set the Collections Dep't on to you.


Be more pro-active and go back to the bank seeking an assurance that they'll deal with your case in accordance with The Lending Code by stopping charges and interest.


Write to them by Recorded Del'y so you have proof of postage.



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