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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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        • Like

HFC Bank PPI Reply- Sold to TBI


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Hi All,

I have chased this myself as my claims company in 2010 were about as much use as a chocolate fireguard. Basically HFC apparently made an offer in 2010 via the claims company which I never received. After not hearing I totally forgot about my claim until recently when i contacted HFC bank. Apparently they had made an offer of £2600 but they wanted to pay this to TBI Financial Services. I never received any of this correspondance. I wrote to them challenging this as it according to this forum and other forums not legal to pay a third party the PPI refund. I have taken a photo of their latest letter ( we are going round in circles ) and they state this is their final response. Could someone take a look and advise please as I am not one to let this outfit get away with this.There phrase " we have the obligation to forward the PPI on " is surely not a legal one?

 

[ATTACH=CONFIG]42915[/ATTACH]

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The image is too small to read. You need to convert it to PDF and post up the PDF please.

 

Use this method by dx100uk

 

to scan up a file follow:

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

************************* ************************* *******

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try http://www.pdfescape.com TO BLANK STUFF,

************************* ************************* ***********

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use http://www.pdfmerge.com

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

 

 

If they have sold the debt then they have no right to set this off against the account and you should insist that they refund it to you or else you will issue proceedings against them for the return of your money.

 

There is case law on 3rd party set-off....Edlington Properties - v- J H Fenner

 

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Tell them again that they have no right of set-off.

 

Quote them the case law to back up your request.

 

Tell them that if they do not refund the money direct to you then you will issue against them through the courts.

 

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I would remove the reference to them be fraudulent.

 

Also I would replace references to "illegal" with "unlawful"

 

If it were me I would not be "respectfully requesting" I would be demanding.

 

There has been correspondence on this before so if you want to make this a Letter Before Action (as indicated by the end of your letter) then head it as such. You will then have complied with the pre-action protocols for the courts.

  • Confused 1

 

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  • 2 weeks later...

Hi, reply today from HFC regarding the above. Looks like making some real progress but I need some advice as they are wriggling.

Basically a way prior to them selling to TBI , we entered into an IVA but then decided that it was too costly and made arrangements to pay off the debts direct with the lenders. As you will see HFC are asking for some documentation regarding this , however as they sold the debt onto TBI I cannot see how this has any relevance to my claim. Obviously if I am incorrect please let me know. Letter Attached, please advise how to reply to this . We do not think we have any of the documentation they are asking for , but to be honest cannot see why they would require it as they sold the debt.

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This is the first mention of an IVA.

 

I assume from what you say that this did not complete and that you pulled out of it.

 

Where HFC one of the debts included in it?

 

How were they dealt with if the IVA was cancelled/terminated?

 

Have you got any documentation about the cancellation of the IVA?

 

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Hi, Thanks for the quick reply. We did not complete IVA, HFC was included in it, HFC then sold the debt onto TBI who we have been paying, I do not believe we have any docs, but will check the cellar. How does this affect things?

 

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Hope its a wine cellar :lol:

 

So HFC should already be aware that you cancelled the IVA.

 

When you say you entered into payment plans with the creditors yourself, did you do one with HFC and were any payments made to them under this new plan?

 

Sorry for all the questions...just need to be clear so that we can work out the best way just to hit HFC with a decent response to their whinings.

 

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I wish I had a wine cellar, after the day I have had!!!:!:

 

I really do appreciate all your help on this.

 

Yes HFC will be aware that the IVA was cancelled. We didnt make any payment plan with HFC, as they literally just sold it to TBI as I received the deed from them. TBI then set up the payment plan with me after a threat of stat demand. No payments were made to HFC whatsoever.

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Ok what I would do is write back and tell them that no IVA exists. Make sure you use that phrase and not the word "existed".

 

You then go on to say that accordingly there is no reason to be requesting information that they have suggested in their letter and that you now require the refund of your money forthwith. Tell them that, having previously agreed that they mis-sold you, there is absolutely no valid reason why they should withhold payment and that you require them to refund you within 14 days.

 

If you really want to get strong with them you can add a bit to the effect that you have sought independent advice on this matter and that failure to refund you your money will result in likely court proceedings against them.

 

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Hi Madgreek, your letters are impressive, I am having a similar problem myself, would you mind if I used parts of your first letter? do you have some legal background or just good at writing these letters either way will try to do mine some justice! good luck will watch with interest

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Hi FishPie, You are more than welcome to use any parts you need. I have no legal background and to be honest without the help from this Forum and in particular IMS21, I would have struggled.Good Luck

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Just little points really...this paragraph

 

Accordingly there is no reason to be requesting information suggested in your letter and X now

require the refund of my money forthwith

 

needs an "I" where I have marked a red X

 

In respect of this..

 

I would also like to convey that I have sought independent legal advice on this matter and that

failure to refund my money will result in likely court proceedings against HFC bank.

 

I would perhaps change it to something like

 

"Having considered this whole matter further and having taken independent advice, I put you on notice that your failure to refund my money to me within 14 days of the date of this letter will result in a formal complaint to the Financial Ombudsman Service together with appropriate Legal Proceedings against HFC Bank"

 

Other than that I think you are good to go.

 

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