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Mac extended warranty


noise1990
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Someone please help! :)

 

I'm running into some major issues with my extended warranty from comet. I purchased a mac from comet before it went bust... i took out an extended warranty with them and i swear they said if i got it fixed via their warranty it would be carried out by Apple or an Apple approved servicer. I had it fixed via the warranty but it wasnt with an apple approved service, this has now voided the manufactures warranty. I have a recurring graphics problem and apple said if i went in again they would replace my whole machine as they cant pin point the problem. (ive had a new graphics card an logic board and everything) so i feel that no matter what they replace my whole machine is just buggered!!!

Ive checked all the ins and outs of the warranty and i get where apple is coming from.... but is there any way i can prove the warranty i took out with comet specified it would be fixed by an approved apple service? now they've gone bust i cant get a hold of any warranty information or anything?

 

I might be wrong as they might have used the same warranty company before and after their demise but am i right in thinking they have passed over this warranty to another company? and if they've passed it over to a company that have different terms and conditions should i have been informed? and do i have a right to claim the warranty company is at fault and get them to replace my faulty product?

 

Its all a right fandango... If comet hadnt of gone bust this would be so simple.... now its all confusing! I'm thankful for any help i can get! thanks!

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The warranty is useless. SOGA covers you for the same thing. THe warranty you bought is in addition to SOGA and exists purely as profit for the retailer.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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But should i have been made aware somewhere that the warranty would breach the manufactures warranty?

 

or could i find someone liable if i can prove the warranty i took out and paid for covered me and this new one doesnt?

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It shouldnt breach the manufacturers warranty. ALmost every authorised mac seller sends the system back to apple. Thats why the turnaround time is 4-6 weeks.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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