Jump to content


noise1990

Mac extended warranty

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2355 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Someone please help! :)

 

I'm running into some major issues with my extended warranty from comet. I purchased a mac from comet before it went bust... i took out an extended warranty with them and i swear they said if i got it fixed via their warranty it would be carried out by Apple or an Apple approved servicer. I had it fixed via the warranty but it wasnt with an apple approved service, this has now voided the manufactures warranty. I have a recurring graphics problem and apple said if i went in again they would replace my whole machine as they cant pin point the problem. (ive had a new graphics card an logic board and everything) so i feel that no matter what they replace my whole machine is just buggered!!!

Ive checked all the ins and outs of the warranty and i get where apple is coming from.... but is there any way i can prove the warranty i took out with comet specified it would be fixed by an approved apple service? now they've gone bust i cant get a hold of any warranty information or anything?

 

I might be wrong as they might have used the same warranty company before and after their demise but am i right in thinking they have passed over this warranty to another company? and if they've passed it over to a company that have different terms and conditions should i have been informed? and do i have a right to claim the warranty company is at fault and get them to replace my faulty product?

 

Its all a right fandango... If comet hadnt of gone bust this would be so simple.... now its all confusing! I'm thankful for any help i can get! thanks!

Share this post


Link to post
Share on other sites

The warranty is useless. SOGA covers you for the same thing. THe warranty you bought is in addition to SOGA and exists purely as profit for the retailer.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

But should i have been made aware somewhere that the warranty would breach the manufactures warranty?

 

or could i find someone liable if i can prove the warranty i took out and paid for covered me and this new one doesnt?

Share this post


Link to post
Share on other sites

It shouldnt breach the manufacturers warranty. ALmost every authorised mac seller sends the system back to apple. Thats why the turnaround time is 4-6 weeks.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

But apple have no record of it being sent to them.... or any a joining company. eugh its just futile!

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...