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    • I bought a car from an auction in Jan 2019 and the car engine fault like indicated there was a problem with the ABS. It went to an Audi Dealership for a diagnostic scan to identifying exactly the problems with this car.   One of them was a faulty ABS system which had the component, namely the ABS hydraulic pump identified as being faulty. Since then, this has been independently addressed by a non-Audi dealership but now a new fault code  was recorded that hadn’t been formerly discussed.   The code 01130 ‘Operation: Implausible signal’ declared itself and is related to the 45F2 ABS AUDI UK recall over a year ago. If put this to the dealership who did the diagnostic scan that previous campaigns that have now closed are looked at they will find that this is in fact an Audi recall fault and as such needs to be addressed courtesy of AUDI. In fact, the same recall fault was listed as an item of charge. When I asked why the ECU had to be changed as well and told it was ‘because the ‘ECU is one and the same unit as the hydraulic pump and the two are replaced because of the way it is constructed’.   The matter has been raised with AUDI UK who tell me that having originally fixed the fault at the time of the initial recall on this car, the campaign open for 6 months was now closed and they wouldn’t be honouring the recall.   As AUDI pointed out when this fault was first identified, this was a serious safety issue and as such I informed the Trading Standards. They were satisfied that the safety issue had been addressed but had no redress as the campaign was now closed. I was informed the 6 months was not set impartially but at the company’s discretion. They believed the Motor Ombudsman would resolve the issue. This advice and the state of deadlock lead  me onto reporting it to the Motor Ombudsman but they flatly said they didn’t deal with recalls and ask Citizens Advice.    I feel that a safety recall on a fault is an issue indefinitely if it exists as the fault lies in the design and construction which is implied as the manufacturer foots the bill. How is it that after 6 months they are absolved of accountability? Is this negligence on behalf of Audi? I am not sure why the Trading Standards don’t see this as an issue apart from it being a ‘legal matter’.    What advice would you give me on going forward? 
    • Hi TP,   The good news is - You don't have to prove anything !   You've already explained your position to Harlands and need do or say any more.   Just ignore them.
    • Unfortunately I had a nervous breakdown and signed off work. Placed on heavy medication and had to deal with a repossession order and other debts therefore this wasn’t a priority at the time and there’s only so much you can expect others to do on your behalf.    I am not quite sure how to proceed other than point out the points we’ve discussed with the creditor and if they refuse to cooperate instruct a solicitor though I gave to keep that cost to the minimum.    I appreciate your assistance. 
    • Hi    Another point i have noticed on Page 2 of the JK1 exhibit, the marketing box is 'unticked'.  As a rule of thumb if i apply or do anything online i always tick the box for no junk mail! This form is definitely fabricated by them and is not the original.    
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kconroy

Information under incorrect linked address on credit file.

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Hi,

 

On my credit file there are two defaulted account associated with a linked address. I have no link with this address at all, it is a apartment block up the road from mine that is often mistaken for mine as the addresses appear similar. However, the accounts are mine and they are registered in my name. I know it is a long shot but before i contact them to rectify this would i have anything to argue to try remove these defaults on this basis?

 

Any advice would be appreciated. Thank you in advance.

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Yes of course you can challenge this, the data is incorrect and must be changed,

First you need to check all the credit reference agencies, Experian/Equifax/CallCredit to

see if they have think linked address to.

 

The way forward is to write THE DATA CONTROLLER of each credit reference agency enclosing a screen print of the entry and some form of proof of your accurate address and make a statement of disassociation regarding the linked address.


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All that will happen is the address will be corrected, the accounts will remain until the default dates are 6 years old as this is your accounts.

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The entry will be removed entirely, it is not your debt/account the whole thing goes.


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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They admit the debt is theirs so the linked address will be amended to the correct address with the accounts remaining attached to this, they will then drop off after 6 years from default. The CRA has obviously matched them to the incorrect similar address as the accounts display their correct address.

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Very unlikely to succeed.


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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