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    • Well If I pay British Gas £90 a month they’ll be paid off in about 17 months. That’s a long time but if it’s gunna effect my credit rating until November 2023 why bother paying it off early?    Ive worked out too the PDL default will be 6 years old on the 22/01/2020 so is there a point even doing anything with it? If it gets removed after 6 years does that mean I won’t have to pay it back?    Thanks  Andrew 
    • Minor developments:   a) Notification received that case has been referred to County Court at Chesterfield and we've to await the Judge's directions re allocation etc.    b) The letter I sent on 20th August to the agent (Lambert Smith Hampton) that manages the Berkeley Precinct and has its address on the board at the entrance, has been returned by the Royal Mail National Returns Centre, with a sticker saying the "addressee has gone away"!!   Don't they have an obligation to change the signage if they move, and why wouldn't such a large company have their mail re-directed?   The letter requested assistance in obtaining a copy of the contract between VCS and the landowner. I'm a bit mystified, but have found an additional address, so I could resend the letter and give it another try. 
    • urm.. FmoTl twaddle me thinks followed here
    • 123 Abc efg   22/09/2019 Dear Sir,   Re:  v xyz. Case No: 123456   CPR 31.14 Request   On (date) I received the Claim Form in this case issued by you out of the county court of Salford.      I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest and counter claim all of your claim.   Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:     1: The agreement/overdraft Facility Confirmation and Terms and Conditions from that date. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.   Failure to prove the above will render any claim unenforceable pursuant to section127 and 61b(3) CCA1974   2: The Demand/Termination Notice (Notice served under Sections 76(1) and 98(1) of the CCA1974   3: Notices of Sums in Arrears under running account credit CCA2006 sec 86C   4. Notice of Assignment *   You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are disclosed at your earliest convenience.. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.   Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.   In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.   If you are unable to comply with this request and believe that you will never be able to comply with this request please confirm in your response.     Yours faithfully   Xyz. is this ok to send. and recorded delivery.
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I have a couple of questions re maths and redress.

 

I consider myself quite good with figures and spreadsheets and have been working on one in readiness for my ongoing battle with HSBC.

 

I have taken every single PPI payment made and applied a formula calculating the compound interest on a month by month basis since the card started.

This has given me a figure of 22k to date for just the original PPI payments plus all the compounded interest.

 

Now I have also started to look at reconstructing the whole account without the above on it.

 

 

There is a gap from Jan 01 to Feb 05 and I will work out what to do about this in the morning.

 

My question is.

 

..I have the figure for all PPI and compound interest, this should be refunded

 

what about the differance in my card balance as it stands today

and the one I have calculated without the PPI payments and interest,

which at the moment is showing as minus 1939 but I still have some work to do yet?

 

Should I be refunded the PPI payments, compound interest and diff in card bal plus 8% on any credit balances

 

or because I have calculated the total PPI and compound interest owed

should I be paid that figure plus 8% on credit balances.

 

I have been trying to get my head round it but think the spreadsheet today has frazzled my brain

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http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

 

 

fos running is the one.

 

 

as this is a credit card

 

you would only receive any 8% if, after the PPIlink3.gif is removed

the card at anytime entered a state of credit for that month

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Yes I understand that but say for example it was in credit for two months back in jan and Feb 2000...would I get 8% intrest to date on the amount for Jan ie £39.95 x 8% until 2014 and £45.00 x 8% until 2014. That is confusing me

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you wont be able to use that ss without all the statements

 

I think what is depressing your redress, is the period from 05 to07

 

2 years when the reconstructed ac would have been in credit

 

I have also in the last few days received a letter from our friend vicky,

 

now confirming that they hold electronic credit card records back to 1997,

 

well theres a suprise:madgrin:


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wow our mate saying they have records back to 1997..like you say what a suprise. I really need to get hold of those records and then I can at least calculate an accurate ss. I will wait to see what she says in response to my last letter.

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yes keep at it Allison, you need, and they do provide that breakdown when pushed hard enough


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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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This is the spreadsheet where I have calculated the total ppi payments and compound interest. I have used the interest rates charged from the SAR info and actual statements and changed them every month. For the missing period I ahve used an average (the lower one ).

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Yes I understand that but say for example it was in credit for two months back in jan and Feb 2000...would I get 8% intrest to date on the amount for Jan ie £39.95 x 8% until 2014 and £45.00 x 8% until 2014. That is confusing me

 

 

 

it would be x 8% simple interest

you'd have to use the statint sheet


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Not sure what you mean DX..

 

 

this spreadsheet just calculates the ppi payments made and then the compounded interest charged every month to date.

 

For example the very first payment made in Dec 98 of 72p would of been charged interest the following month

and so would then of been 73p (interest of 1p plus the original payment)..

 

 

this then carries on for every following month to date (every month the bal brought forward plus interest charged on that b/f bal)

so the end figure of £9.88 is the total ppi payment plus the compound interest that has been charged

and so by my reckoning this is what they should pay PLUS any 8% interest once the account has been reconstructed without the PPI

and compound interest for any periods the account would of been in credit.

 

I have had to use the avergae from all payments to fill in the missing period and this is highlighted in yellow.

 

Becasue I don't have these figures for the missing period than I can't use your spreadsheet to reconstruct without ppi.

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I would be using the foscisheet.

 

 

you will only receive 8% stat interest if IN THAT MONTH your card entered a positive balance

 

 

so , from the data on the foscisheet you match that month to the actual card bal of the same month

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Well after waiting

 

 

I rang HSBC last Thursday and emailed asking where the response to my last letter was and then

 

 

sat morning got the attached response which to be honest has me frustrated and confused!

 

Please can the experts take a look at this and help?

 

 

They say they are using other peoples accounts to reconstruct mine which is the first time I have heard of this

and also they miss months during the period that we don't have data for and

I know for a fact that the card has NEVER been zero balance.

 

 

Even when I enter these fictional incorrect figures into my spreadsheet the amount is still wrong.

 

 

They also state that the estimated premiums total £42.19 but the period that has been estimated is Dec 01 to Jan 05 (inclusive)

and even when you add up their figures its more than £42.19.

 

 

Please help as I really feel I need to start getting firm with these now.

 

 

...they have given me the runaround for two years.....

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so how do their calculations of the actual amounts paid compare?

 

have you sent them the details of the 2 years you hold from the account inception?


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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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HI OR yes they have paper statement that cover from Dec 1998 to Nov 01 and then SAR info from Feb 2005. So in total they have a total of 154 months of ACTUAL data and need to estimate 38 months. Even when I enter the ridiculous payments that have estimated into my spreadsheet the compound interest is way too low. I will post it up in a min.............

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Here is my spreadsheet where I have entered the formula at the top that match's the interest rates charged from statements and SAR.

 

 

I have estimated the interest rate in the missing periods at the lower rate from initial months.

 

 

The part in yellow is all the estimates and I have entered HSBC's figures and still have a higher figure.

 

 

With the spreadsheets on here you have to guess an average and so I made my own where I can enter the exact rates etc.

 

I know that in Jun 2003 we remortgaged our house as I was pregnant with our son

and we wanted to consolidate our finances as Paul was doing the markets and not earning a lot and

I knew I was going to be on maternity when our son was born in Oct 2003.

 

 

I'm pretty sure that we would of paid the card off then but we always left a small balance as we wanted to continue building a good credit rating

at the time and thought by leaving a few hundred pounds on it this would help.

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it looks like that as there was so little use either side of the period

 

they have estimated

 

they have based their estimate of use on these figures

 

As they have made clear it is their final response

 

imo, the only way you are going to get an increase

 

is to come up with some statement proof from the missing 38 months.

 

without this I have a gut feeling that the fos will be of no help.

 

even if you can only find a few of the missing statements

 

to disprove their calculations

 

Sorry I cant be more positive, but I do not see any other way forward


PLEASE HELP US TO KEEP THIS SITE RUNNING

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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I know I don't have any more statements, the ones I found had been put in the attic and so were not shreaded when I had a clear out a few years ago. At the end of the day the compound interest is still wrong even when I put their figures in.

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without all the statements ,I cannot see how you can challenge this

 

as during the period 01/06 the account with the ppi removed

 

will have gone into credit

 

and this will depress your compound interest


PLEASE HELP US TO KEEP THIS SITE RUNNING

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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I can see what your saying but once again it is so wrong of HSBC!

The account has never been in credit as we always left a small balance

even when we paid most of it off as we thought that we would be building a good credit rating by leaving something on it.

 

 

I was really hoping that this one would give me enough to pay of the two cards with hsbc

and then offer full and finals to other creditors but this amount will only just about pay off the two hsbc ones.

 

 

This is a letter I have drafted..what do you think

 

Dear Ms Stante

I am writing once again in a final attempt to request that you correctly calculate the redress of the mis sold PPI policy as per reference above.

 

I am in receipt of your letter dated 17th Nov 2014 and once again I cannot accept your offer of redress

as I believe there are fundamental flaws in your calculations.

 

 

I will try to explain why and would respectfully request that you respond to each point below.

 

1) In your letter you state, and I agree that we have paper statements that cover the period Dec 1998 to Nov 2001 (36 months)

and then electronic data for the period Feb 2005 to date (118 months).

This leaves the period Dec 2001 to Jan 2005 (38 months) with no records.

 

 

You also state in your letter that you use factual data in order to build an estimated behaviour of the premiums paid

for this missing period but then go on o use data from other HSBC customers

rather than the substantial amount of data you do have on my own account.

 

As we have a considerable amount of data available, a total of 154 months)

I think it would be fairer and more realistic to use an average of this data to estimate the PPI premiums paid for the missing 38 months.

 

2) In the figures that you have sent there are many months missing

and I know for a fact that this card has never had a credit balance

and so I cannot understand how you have estimated that this must have been the case.

 

3) I have checked the information sent to me from HSBC in my SAR request

and can confirm that we re-mortgaged our house in June 2003 and

I specifically remember this was to consolidate some debts that we had at the time including this credit card

and enable us to pay a lower monthly outgoing.

 

 

We were having our first child at the time and I was self employed and not earning very much,

my wife was working for Local Government and so we went to the bank in order to consolidate our finances

in preparation for the birth of our first child in Oct 2003 and to help with monthly outgoings during my wife’s maternity leave.

 

 

I believe that the balance on the card would of been reduced to around £200 at this time

as we always liked to leave a few hundred pounds on the card as we wanted to maintain a good credit rating

a the time and thought that this would help that.

 

4) In your figures of redress you say that £3772.48 is the amount of Manually entered premiums

(paper and electronic records) and that £42.19 are estimated premiums

but when I check the list that you sent of premiums paid this does not appear to be correct.

 

 

Please can you clarify which payments are estimated and which are taken from your records.

 

5) I also asked in my letter dated 30th Oct 2014 that you send me a breakdown of the PPI payments

and the redress figure for each payment but you have only sent me the payments.

 

 

This credit is still running to date and so interest is still being charged on the payments made in the past

as they make up the balance brought forward each month.

 

 

I believe that in your calculation you are only paying the associated interest charged up to when the PPI was cancelled in Dec 2012

where in fact interests has been charged every month since that date and is continuing to do so.

 

6) I also enclose a disc with a copy of my own detailed spreadsheet calculations using the actual information available

and estimating the period Dec 2001 to Jan 2005 using an average of the other 118 months.

 

 

I have been through all my records and entered a formulae at the top that uses all the “actual” interest rates charged.

 

 

I f you could take a look at this you will clearly see that your redress figure is way out and incorrect.

 

This matter really has been ongoing for some considerable time and I have had to fight all the way in order for HSBC

to firstly admit that the PPI was mis sold and now once again HSBC are delaying matters by incorrectly calculating the redress.

 

 

We have been loyal customers since 1994 and would really appreciate some honest and correct calculations to be made.

If I do not hear from you by 14th Dec 2014 I will have no choice but to refer the matter back to the Financial Services Ombudsman.

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just be aware

you might well have left a 'debt' on the card always

 

 

but it might well be the redress to that date put the card in credit?

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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yes but even if when they reconstruct the account and it may show a credit balance in hindsight in reality it was never in credit and so the interest was charged....surely they should pay that back?

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that's the way the fos view things sadly and is correct.

 

 

if the PPI refund on a revolving credit account to xx date creates a credit in any one month

you only get 8% stat int for that month.

 

 

that's what the fosrunning sheet does

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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that's the way the fos view things sadly and is correct.

 

 

if the PPI refund on a revolving credit account to xx date creates a credit in any one month

you only get 8% stat int for that month.

 

 

that's what the fosrunning sheet does

 

 

dx

 

thats the problem pre 2006 ac would have been in credit

 

most of the time with ppi refunded


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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unless you can find anymore statements, sadly I would accept

 

but on the bright side it is 12k

 

where as a few months ago it could have been nil:-)


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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