HSBC PPI Claim now moved to FOS

[dx100uk]

if you've issues with the laptop crash

try starting it in safe mode.

 

 

is it win xp or vista or win 7?

 

 

dx

[allison6564]

Hi in work now so will uplaod but I would like to do the spreadsheet again from start to finsish to send to HSBC but lost the link. Can anyone point me in the right direction please?

Thanks

[dx100uk]

http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

[allison6564]

This is another one that I have done today using my statements from start to Nov 2011 and then SAR info from Feb 05 to date. As you can see the figures are very differant from both my original sheet and thiers. ON this one I have used the average payment of the payments.

Surely though the account would of been in credit at times when we paid of the balance as it seems it was cleared a few times.

Not sure what to do next.

Figure in end colomn is balance.

[allison6564]

card is still running so wrong date at top should be this month I think?

[dx100uk]

I know the fos indicate an avg is ok.

 

 

but I'm wonder if an avg from the total of the next year should be used as it would be more 'in-line' with spending at the time by the looks of it?

[theoldrouge]

by my calcs Allison, you are overstating the average for the early period 12/2001 to 12/2005 by £17 per month,

 

bringing down the amount paid in premiums to just under £4000, not too different to hsbc calcs.

 

HSBC hold far more info than they let on.

 

as dx says you must use spending each side of the period you dont know to calculate the average

 

this works out to just over £10 per month

 

Ask for a complete breakown of the ppi payments they have used in their calcs

[allison6564]

I used the avergae of all PPI payments ie £3632/131 payments = £27.72 per month.

They are also way out on their compound Interest charged, the card is still running and so I think they have only paid until Dec 2012 when the PPI was cancelled but the card has had a maxed out balance since then.

[allison6564]

when you change the end date to this month its higher again!

[dx100uk]

if the card is still running

then there is still comp int being levied on the PPI sums to today.

[theoldrouge]

I agree on the int, but you are using the wrong average

[allison6564]

They don'tt know I have the old statements as found them after the claim so how do you think they would calculate the old payments wwithout that info?

[theoldrouge]

I have been persuing hsbc myself over misold pensions, and low and behold they hold some statement info back to 1992, (current ac admitedly)

 

but they will never admit to it, it only appears when it suits

 

you are going to have to request a detailed list of all the ppi payments applied to the redress

 

what were your credit limits on the card for 1998-2005?

[dx100uk]

as they should sent info they rely upon

 

 

so you should send info.

 

 

if you have data they don't send them it with a revised spready??

 

 

dx

[theoldrouge]

Allison, first contact HSBC for an individual list of all the PPI payments that they have used in

 

Calculating your redress, the rate of interest they have used, and the date they have

 

Calculated to

[allison6564]

Done letter will go today recorded.

Thx

[theoldrouge]

Done letter will go today recorded

Thx

 

is it Vicky Stente ppi wealth complaints?

[allison6564]

Yes thats the lady who sent me letter x

[allison6564]

Well had a response to my letter, additional spreadsheets and my own calculations today and the offer is pretty much the same!

I understand that if I used the average as per OR then PPI payments would be about right but they are way out bon the compound interest charged. What should I do now. There was no detailed breakdown that I asked for just the summary again.

[theoldrouge]

ask for detailed breakdown of each ppi payment

 

they will supply this if pushed

 

what rate have they used? ask for this as well

[allison6564]

OKI,ll write back to them again ttomorrow. Thx

[allison6564]

I suppose every day that this drags on I will be getting more interest.

[allison6564]

Letter done and also sent my spreadsheet again.

Pointed out that card is still running and so still being charged interest.

 

When I play around with the spreadsheet and only put the end date as Dec 2012 when the PPI was cancelled

and also change the interest rate to 15% the figures are then similar to HSBC's redress.

 

 

I think they are only paying compound interest to Dec 2012 which is wrong as still being charged

and also using the low interest rate from earlier years when in fact is currently just over 25%.

[dx100uk]

well done

 

 

dx

[theoldrouge]

Letter done and also sent my spreadsheet again. Pointed out that card is still running and so still being charged interest.

When I play around with the spreadsheet and only put the end date as Dec 2012 when the PPI was cancelled and also change the interest rate to 15% the figures are then similar to HSBC's redress. So I think they are only paying compound interest to Dec 2012 which is wrong as still being charged and also using the low interest rate from earlier years when in fact is currently just over 25%.

 

totally correct Allison, keep at em:-)