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My sister was caught shoplifting in Boots today a face cream worth £15. She has been told by security guard that she will receive a fine in the post.

 

Do you have any idea how much this fine will be as she is currently claiming Jobseekers allowance and is very worried that she won't be able to pay the fine.

 

Any help will be much appreciated.

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The security guard is an uneducated idiot. She will not get a fine, she will get an invoice from RLP.

 

Have a read in this forum and it should help you greatly.

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?236-Retail-loss-Prevention-Other-shoplifting-allegations.


Ash.

 

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Thankyou.

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Thank you for your help. Much appreciated

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Hello and welcome to CAG.

 

I'll move your thread to the relevant forum, where more of the guys should be along later. It's usually a bit quieter here at the weekend though.

 

My best, HB


Illegitimi non carborundum

 

 

 

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Thank you Honeybee. I hope my sister doesn't get a big fine/invoice because i'll be the one who ends up paying it :mad2:

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Were the police involved? If not, then ignore any letters you get from rlp. The only people that can fine you for this is the police. Rlp cant nor can the shop.

If you get worried if rlp send a letter, come back here and post it up.

However, on no account should you even co sider paying rlp even one penny.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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No the police weren't involved. So i guess we will just ignore any RLP letters.

 

Thank you for your advice :-)

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RLP WILL write, RLP WILL threaten and they will mention all sorts of scary words like Court. What they will claim is that the retailer has the right under civil law to recover losses incurred as a result of wrongdoing and that the amount they claim represents a fair estimate of the loss incurred by their client. Incorrect - the client lost precisely NOTHING as (and I am presuming here) the cream was recovered in a saleable condition and is almost certainly already back on the shelf. The security guard who caught your sister was doing what he is paid to do, and would still have been paid even if your sister had not gone into the shop, the fact that he interviewed her did not cause the store any loss, for other guards (who were also being paid regardless) would have taken over observation duty, and even if he or she was the sole guard in that store, can it be proven that they prevent loss of £X per minute when they are observing potential shoplifters? All the time, without fail? RLP will even claim that your sister should pay for a proportion of the cost of security cameras in the store, but they are already paid for, again regardless of your sister's actions. RLP will almost certainly ask for £137.50 for this incident in order to avoid court action.

 

So, in summary, whilst what your sister did was wrong, her actions caused no direct loss to the store, or especially to RLP, who will pocket the lion's share of any money that they recover. That is the reason for their existence, and they justify this by stating that they act also as a deterrent to those intending to steal. The legal system already carries out that function, and should be the correct route to justice in cases of theft, not some parallel pseudo-legal authority who seeks to generate a substantial profit first and foremost, and to throw the crumbs to their client by way of a thank-you. If the store had called the police, then most likely your sister would have received an £80 PND, and only the Exchequer would have seen that money, so by not calling the police, although your sister may have avoided being arrested, RLP stand to make a few quid, so will be reluctant to give that up without a fight. Expect increasingly desperate letters threatening hell and damnation unless payment is received, and for those letters to contain some really obscure references to rather tenuous points of law - they may even mention Magna Carta. We would suggest either ignoring them altogether, or to state categorically that any liability to either RLP or their client is denied. So predictable are they that they will then say that your response has been picked from a nasty internet forum and that you have been badly advised and that this will lead to your untimely demise, and that CAG are under 'criminal investigation' for harassment. We aren't, for so far as we are aware - as informing people of an alternative course of action to parting with substantial sums of money is not unlawful.

 

Eventually, once the letter chain has been exhausted, and after RLP have passed the matter to a debt collector, the shame of which will hopefully make you decide that you will pay up after all, as a debt collector means bailiff and losing your home and possessions doesn't it. Wrong again - a debt collector has no legal power in situations like this and they most certainly are not bailiffs. In fact, by attempting to collect a non-existent debt they may even be acting in breach of their licence, so a reminder of that fact will swiftly get rid of them. RLP will then claim that their client is being recemmended to take you to court to recover their 'loss' since you have ignored all reasonable attempts and 'pre-action protocols'. Whilst their client is free to attempt this (only the store can take action, not RLP), they are not likely to do so, for the potential damage to their reputation in launching an action which will almost certainly result in failure, coupled with the cost and time far outweighing the likely return is too big a risk to be acceptable. Even more so since RLP made the mistake of helping a retailer to proceed with a defended action in Oxford County Court and both the company and RLP were royally stuffed.

 

Letters and threats should stop at that point.

 

We don't condone shoplifting, but neither will we ever accept that RLP's morally repugnant business model is appropriate either.


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RLP WILL write, RLP WILL threaten and they will mention all sorts of scary words like Court. What they will claim is that the retailer has the right under civil law to recover losses incurred as a result of wrongdoing and that the amount they claim represents a fair estimate of the loss incurred by their client. Incorrect - the client lost precisely NOTHING as (and I am presuming here) the cream was recovered in a saleable condition and is almost certainly already back on the shelf. The security guard who caught your sister was doing what he is paid to do, and would still have been paid even if your sister had not gone into the shop, the fact that he interviewed her did not cause the store any loss, for other guards (who were also being paid regardless) would have taken over observation duty, and even if he or she was the sole guard in that store, can it be proven that they prevent loss of £X per minute when they are observing potential shoplifters? All the time, without fail? RLP will even claim that your sister should pay for a proportion of the cost of security cameras in the store, but they are already paid for, again regardless of your sister's actions. RLP will almost certainly ask for £137.50 for this incident in order to avoid court action.

 

So, in summary, whilst what your sister did was wrong, her actions caused no direct loss to the store, or especially to RLP, who will pocket the lion's share of any money that they recover. That is the reason for their existence, and they justify this by stating that they act also as a deterrent to those intending to steal. The legal system already carries out that function, and should be the correct route to justice in cases of theft, not some parallel pseudo-legal authority who seeks to generate a substantial profit first and foremost, and to throw the crumbs to their client by way of a thank-you. If the store had called the police, then most likely your sister would have received an £80 PND, and only the Exchequer would have seen that money, so by not calling the police, although your sister may have avoided being arrested, RLP stand to make a few quid, so will be reluctant to give that up without a fight. Expect increasingly desperate letters threatening hell and damnation unless payment is received, and for those letters to contain some really obscure references to rather tenuous points of law - they may even mention Magna Carta. We would suggest either ignoring them altogether, or to state categorically that any liability to either RLP or their client is denied. So predictable are they that they will then say that your response has been picked from a nasty internet forum and that you have been badly advised and that this will lead to your untimely demise, and that CAG are under 'criminal investigation' for harassment. We aren't, for so far as we are aware, informing people of an alternative course of action to parting with substantial sums of money is not unlawful.

 

Eventually, once the letter chain has been exhausted, and after RLP have passed the matter to a debt collector, the shame of which will hopefully make you decide that you will pay up after all, as a debt collector means bailiff and losing your home and possessions doesn't it. Wrong again - a debt collector has no legal power in situations like this and they most certainly are not bailiffs. In fact, by attempting to collect a non-existent debt they may even be acting in breach of their licence, so a reminder of that fact will swiftly get rid of them. RLP will then claim that their client is being recemmended to take you to court to recover their 'loss' since you have ignored all reasonable attempts and 'pre-action protocols'. Whilst their client is free to attempt this (only the store can take action, not RLP), they are not likely to do so, for the potential damage to their reputation in launching an action which will almost certainly result in failure, coupled with the cost and time far outweighing the likely return is too big a risk to be acceptable. Even more so since RLP made the mistake of helping a retailer to proceed with a defended action in Oxford County Court and both the company and RLP were royally stuffed.

 

Letters and threats should stop at that point.

 

We don't condone shoplifting, but neither will we ever accept that RLP's morally repugnant business model is appropriate either.

 

 

:clap2: :clap2: :clap2: :clap2: :clap2:

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gosh they will send = fire/blood/thunder/lightning, = their tears when they relise that it is futile i.e. their efforts!and end up with postage bills to themselves.


:mad2::-x:jaw::sad:

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Thank you Sidewinder that was a very informative reply. I shall take on board your advice. I hope my sister has learnt her lesson!

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Shoplifting as become very common just wondered if you had to pay anything as the Police aren't involved?

 

Why the hell didn't she go to Poundland? LOL

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Hopefully i won't have to pay anything. Will wait and see.

 

And Poundland yes thats a good idea! :-)

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Not sure the creams will be as good but at least she might be able to afford them? All the best :)

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