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CashGenie default on my file

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I have just checked my credit file and CashGenie have posted a Default on there.


I setup a pay 6 month repayment plan with them which I have just finished and they are now paid in full. It seems that they have gone and put a default on my file anyway.


Is there any action I can take to have it corrected\removed.

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Did they put the default on before or after the repayment plan was complete? What are the dates on it? What is it marked as? Active/settled etc.


Remember, you did default so they can place a marker on it providing they gave you in writing, the opportunity to rectify it ( Default Notice). They cannot simply add it on with no notice, as it would be deemed unfair.


The downside is that the regulators are pretty lax over default procedures, even when it will affect the debtors credit file for 6 YEARS.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks


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The repayment plan was setup on October 2012. The default is registered on Febuary 2013. From October to January the entry on the credit file stated AA1 "Payment was up to one month late". I originally setup the repayment plan before I defaulted on the loan. The entry is marked as "In default" for Febuary. I'm using Noddle to view this info.

I have just checked my emails there and I have no threats of a default issued to me and I did'nt receive one in the post.


I just made the final payment in the payment plan this month(1 month early).

Its not a big deal in the short term but if I could get it removed I would.


Can I dispute this if I was'nt given a default notice and who do I dispute it with?


Thanks for the help

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