Jump to content


Debt collectors letter over dentist


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2945 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

My self and partner currently receive our prescriptions/dentistry etc free because we recieve housing benefit.

 

My partner missed a dentist appointment a couple of months ago and later receieved a letter of her dentist saying that she owed them £17.50 for missing the appointment.

 

She advised the receptionist at her dentsit that she had her dentistry paid for an apologised for missing her appointment and we heard nothing else until now.

 

We recieved a debt collectors letter today saying that they were acting on behalf of the dentist and my partner owes them £38 (this is for the appointment she missed). Are they allowed to do this even though she has her dentsity paid for?

 

Thanks for any replies in advance

 

M

Link to post
Share on other sites

Is there any mention of this at the Surgery - that missed appointments have to be paid for. If this has not been brought to your attention previously or you have agreed to any terms and conditions, then I dont think they can.

 

However, I will flag your thread for attention.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Most dentists operate this policy nowadays, due to the number of missed appointments in the past.

They usually dispaly a warning concerning this.

 

However, you have not signed any contract specifically concerning this - unless it was clearly stated in any forms you signed when you joined your current surgery.

 

You could write directly to the dentist, asking for proof of signature on a binding contract - a CCA would, I suspect, be of no use in this case.

 

If they are able to provide one, then I'd be inclined to pay the initial fine, not whatever some tin pot DCA has added as charges - put that in writing to the dentist, hand it in, get a copy countersigned by them and a receipt.

Tell the DCA to do one. You owe them nothing.

 

Good luck.

 

H. x

Please note, I am not professionally qualified in legal matters. Should you have any doubts, you should contact a legal expert.

However, I can and will help with matters regarding payroll as I am fully qualified.

 

If I've helped in any way, you're welcome to click on my "star" and thanks, but I gain the most satisfaction simply by helping/reassuring :O)

 

Link to post
Share on other sites

which country are you in?

 

if in england and wales the NHS say that they should not be charging you but if you pay the will treat you if you don't pay then they an refuse to treat you

 

http://www.nhs.uk/chq/Pages/1789.aspx?CategoryID=74

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

taken from the link that idainfife has provided above.

 

 

 

What your NHS dentist should not do

Your dentist should not:

 

•charge you for missed NHS appointments, but if you miss NHS

appointments, your dentist can decide not to offer you treatment in the

future

 

I would suggest you print off a copy of the fact sheet that has been provided above. I would then write to the Debt Collector and highlight the section I have copied for you above. Tell them that the dentist is not permitted to charge for missed appointments therefore you will NOT be making payment to the DCA.

 

That if they continue to pursue you will report them to both the NHS and the OFT.

 

Send a copy to your dentist. Do be aware though, that your Dentist quite likely might not offer you any more appointments.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

3 Missed payments and off the dentists list, my dentist levies £25.00 per missed appointment.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites
3 Missed payments and off the dentists list, my dentist levies £25.00 per missed appointment.

 

 

 

You know the drill then Brig! excuse the pun.

:mad2::-x:jaw::sad:
Link to post
Share on other sites

That is a ''boring'' remark Mike:wink:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites
3 Missed payments and off the dentists list, my dentist levies £25.00 per missed appointment.

 

If it is an NHS dentist, then we have just seen that they cant do that ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Hi CB, I'm not sure on the ''legality'' of these charges there were a number of changes made to the regs regarding ''NHS'' dental care a while back, something about the ''subcontractor'' charges I think.

I did notice that the linked document says what ''what your dentist SHOULD not do''.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...