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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LEE Vs lloydstsb


lee trebilcock
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Hello everybody im at the very last stage of my journey i have recieved my court date for the 28th november at 10am, i am trying to find help on my court bundle have downloaded basic court bundle and a few things from which but i am not really looking forward to trying to outtalk a highflying solicitor, any help would be greatly recieved thanks .

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Hello everybody im at the very last stage of my journey i have recieved my court date for the 28th november at 10am, i am trying to find help on my court bundle have downloaded basic court bundle and a few things from which but i am not really looking forward to trying to outtalk a highflying solicitor, any help would be greatly recieved thanks .

 

 

I agree with Ollie i doubt it will see the inside of a court but prior planning and preparation prevents p1ss poor performance. :D

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Hi there thanks for your interest , yes the bundle on this site is what i have so far plus i have my correspondence and a bit from the which website, i really hope your right about it not going to court , but id rather be prepared there not gonna scare me off after all the effort ive put in .

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Would anyone recommend me phoning the solicitors and asking them if they have considered a settlement ?????:confused:

 

 

This is a tough one because it may look like you are desperate to settle, and they may try to use this to their advantage. My case with RBS was stayed so i did contact their solicitor citing costs, and that i was unhappy with their conduct. This did oil the wheels because I did recieve an offer of full payment 4 days later but i think i ws just lucky. The decision is up to you in the end. Sorry i couldnt give definitive advice.

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  • 2 weeks later...

HI again everyone i was just trying to find out if anybody had a sort of speech or letter that they read to the judge that i could take notes from? like a sort of breakdown of putting my case across and it sounding professional and not from an ill prepared manual worker :grin: any help advice would be appreciated .

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Hi Lee

It was about 3 weeks before my court date that I received my settlement letter, but there has also been a few cases where it's been settled the day before. It'll be any day now for you I bet, so good luck!

Barty :)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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HI again everyone i was just trying to find out if anybody had a sort of speech or letter that they read to the judge that i could take notes from? like a sort of breakdown of putting my case across and it sounding professional and not from an ill prepared manual worker :grin: any help advice would be appreciated .

 

This may help, although I don't consider them to be complete case notes. Its just a summery of evidance to back up that the charges are in fact a penalty and not a service as Lloyds claim;

 

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/7744-garyh-lloyds-tsb-3.html#post339177

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Use as much of it as you like. Obviously you'd need to remove or amend the parts that are specific to my case though - such as the bit where I said about that letter I received from Martin Orton. That was'nt a standard letter so that paragraph would'nt apply to you. For the bit where I said about the direct debit bouncing becouse of a shortfall of £1.19, you could replace that with an example specific to you. 90% of it would be suitable for any case vs. Lloyds though.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Copy and paste?

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Great, well done. Not long to go now.

 

When did your documents have to be submitted by, was it 14 days before the hearing? What about theirs?

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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