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    • 1 Date of the infringement 31 March 2024   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 8 April 2024   [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s   3 Date received 15 April 2024   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y   5 Is there any photographic evidence of the event? Y   6 Have you appealed? [Y/N?] post up your appeal] Y   Have you had a response? [Y/N?] post it up Y   7 Who is the parking company? Horizon   8. Where exactly [carpark name and town] Iceland Chester   For either option, does it say which appeals body they operate under. Horizon parking Horizon Iceland Chester.pdf
    • Part of a settlement agreement.   concerbs over her nane online we’re raised and I was blamed for bad mouthing. I explained I put nothing up myself.  cannot discuss details of the case as per agreement.  
    • The sticky thread is locked because it's just a template thread. We need to see the invoice you're disputing. And for you to answer the questions below (I'm guessing this is an ANPR capture, the vast majority of tickets are) -   For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident)   Please answer the following questions.   1 Date of the infringement Give answer here   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Give answer here   [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s   3 Date received Give answer here   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Give answer here   5 Is there any photographic evidence of the event? Give answer here   6 Have you appealed? [Y/N?] post up your appeal] Give answer here   Have you had a response? [Y/N?] post it up Give answer here   7 Who is the parking company? Give answer here   8. Where exactly [carpark name and town] Give answer here   For either option, does it say which appeals body they operate under. Give answer here   There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE   If you have received any other correspondence, please mention it here   Copy the windscreen or ANPR section to your thread and answer the questions... …….... In either case scan up both sides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY
    • Perfect, thanks Dave.   You're right, a whole dodo storm this has been. As sons of first-generation immigrant parents, whenever something like this happens the old man panics. There was a whole "appeal this now" because my dad paid for the parking as he was with the hirer at the time and he isn't as tech-savvy as my brother so he ended up doing what he did and because I don't live there anymore it came all the way down to this.  But yes, we'll do this SAR and see what comes of it.  Will keep posting here with the hopes that it may benefit someone in the future.  Thanks again, everyone. 
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Debt Collection Solicitor help


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Hi Guys,

 

I recently defaulted on car insurance payments when my car broke down and I could afford to repair it and pay for my insurance,

the insurance was subsequently cancelled and I requested proof of my no claims as it was my 2nd year with this insurer and I had earned it the year previous.

 

I was advised that they could not supply proof until I had settled the outstanding balance of £175.00.

I received a letter shortly afterward from Incasso LLP a debt collection solicitor,

using their online payment system as suggested in their letter I made a payment of around £60 to them,

 

about a week later I telephoned them asking them to confirm the balance so I could pay the remainder and then request my proof of no claims again.

 

They said they did not recognise the reference I gave them or any of my details and did not have an account associated with me...

 

I asked them why they had taken a payment and where it had gone and they couldn't answer me

and told me to phone back in a week and they might have found my paperwork.

 

I contacted my insurer and they agreed to take the payment in full and send out my documents,

now I would like my money back from Incasso.

 

I contacted the financial ombudsman and they advised me that as this company is a solicitor it is out of their jurisdiction

and I should contact the legal ombudsman,

I did and they said they can only investigate if I was the client that instructed the solicitor to act so they couldn't help me.

 

It's only £60 I know but on principle I dont want Incasso to legally be allowed to steal from me, what can I do?

 

Thanks

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If you paid using bank DD or a credit card, then the bank will have details of the transaction and they may even be able to refund it to you. If not make a formal complaint in writing to incasso including any information that may help them. If the Insurers used Incasso, as their collection agent, then the Insurers will have responsibility to refund you, if you had problems with Incasso.

 

One way or another, you would be able to get your money back, but it may take some time.

We could do with some help from you.

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Thanks UncleBulgaria, Yea if it was a credit card I would have requested a charge back but it was a debit card, I haven't managed to get hold of my bank yet to ask if they can do anything...

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you can chargeback on a debit card.

 

 

just be aware incasso are a fake/tame solicitor

they are infact just a DCA

that 'uses' the solicitor 'guise' under licence of the actual

holder that might pop in once a year to rubber stamp their actions.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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http://www.incasso.co.uk/services/legal-recoveries

 

Incasso, have a "Legal Recoveries" team.

 

 

Mark Bartliff

 

 

 

Legal Team Manager

 

Mark has over 10 years experience in debt litigation and insolvency. He began

his career at Incasso, starting out in the administration department and later

moving into a senior fee earning position before becoming Team Leader, followed

by Legal Team Manager within the Incasso Legal department. Mark has gained a

wealth of experience in several key areas of debt litigation and enforcement,

together with vast knowledge of personal and commercial insolvency. He also has

a key role in the development of staff within the Legal department.

 

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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