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    • So they have not actually issued a Court claim yet ? If they did that, then it would enable you time to seek advice, defend, go through mediation and then come to an affordable repayment arrangement. They are just trying to frighten you into finding ways to come up with money to pay them.   In regard to Solicitors/legal fees, you would need to check the leasehold agreement, which should include details of the ground rent/maintenance arrangement with a management company. The leasehold agreement you sign may make you liable for reasonable legal fees incurred by the management company.    If you can afford to pay the ground rent element, then that might be a sensible thing to do and pay this to the management company directly.   Do you have financial breakdown information showing how much is ground rent, what the maintenance fees cover, how much is management companies fees etc? You are entitled to this information, so should ask the management company for it.   Have you contacted your local Council Authority about help available ? Depending on your financial situation, there may be help available.  Government  have provided Councils with extra money to help those who have suffered financially because of Covid. There are discretionary Housing funds that you can apply for.          
    • Hi everyone, I am new to this forum. I am HOPING you can give me some advice that can help me. I am 68 years old and I currently own a leasehold property for which I have to pay (extortionate) monthly fees for Ground rent and Maintenance to a management company. During 2020, I managed to pay only for 6 months and then ended up in financial difficulty due to Covid. I was barely able to make ends meet. I stopped paying the maintenance fees around June 2020. My plan was to pay them a lump sum at the end of the year, when things go back to normal and my financial situation improved. Government advised things would go back to normal but unfortunately this didn't happen and I ended up in a lot of debt. I even had to sell my car to pay back money I had borrowed from family members. I live alone and this whole pandemic situation has really affected me mentally. To make matters worse, because I wasn't able to pay the lump sum as I originally had planned, the management company consulted a solicitor (Realty Law) to help them recover this outstanding debt. The initial debt was £596.00 + £36.15 for interest (no idea where this interest came from). The solicitors have now added on legal fees of £721.50 increasing the total debt to £1353.65. I contacted them via email and offered to pay £50 a month for the time being until I can improve my financial situation, at which point I would pay them more. Their response was the following: 'Our client has advised that they cannot honour a payment plan for that duration and therefore we have been instructed to continue our recovery process and request judgment if payment has not been made by 2pm on 29th October 2021. As such, we request that you please make full payment of £1353.65 as per the attached arrears schedule by 2pm on 29th October 2021. If payment or correspondence has not been received by then, then we shall be continuing with further recovery action and issuing a county court judgement (CCJ) which will incur additional fees. You are entitled to seek your own legal advice.'   The whole idea of court proceedings and CCJs and ADDITIONAL FEES has really elevated my anxiety levels to the point I am struggling to get to sleep at night. I borrowed money from family members and used some money that I had saved to pay off the initial £596.00, but its not possible for me to come up with the £700+ for the solicitor fees by 29th October. How is it even acceptable to charge someone £700+ in legal fees for a few letters?    Can someone please give me some advise on what on earth to do or who on earth I can speak to. I am desperate here.  Any advice would be greatly appreciated. Thank you in advance  
    • Please also take photos of the sign at the entrance as well as any signs inside the car park especially any that are different. Please take them from a distance where we can read them and if there is a payment machine, the sign on the machine or very close to it that explains their T&Cs for the machine.
    • Thanks for getting the signage posted up so quickly. The sign on entry should explain their T&Cs. As they don't it means that  what they have given you is  an offer to treat, not a contract. For there to be a contract they would have had to put their offer at the entrance.  You cannot put a notice saying that their T&Cs are inside the car park and expect motorists to be subject to those T&Cs when they are unaware what the terms are.. They have to be able to read them and understand them before they can accept them. My feeling is that the sign that includes the charge of £100 is too small to be acceptable On top of that the sign at the entrance is for Parking Control Solutions while the signs inside are from HX Management-a completely different animal. To strengthen your case for not paying them is the fact that their PCN is not compliant.  Under the Protection of Freedoms Act 2012 there are certain wordings in  the NTK  that by Law must comply with the Act. They don't  have to quote that part of the Act in their PCN but the relevant wording has to be included. PoFA Schedule 4 paragraph 9 [2]   the notice must  [f]   warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given— (i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;   Your  NTK does not include  [if all the applicable conditions  under the Schedule have been met ]thus rendering the NTK non compliant.  
    • I agree its about time but why has it taken for the National Crime Agency to flag this up for then to take action and not Ofcom.   Yet again a Government Agency that is meant to deal with this hasn't Ofcom but flagged by another Agency NCA.   If the telephone companies have this facility in place already to do this then why hasn't Ofcom been pushing them to stop all these scam calls and giving them massive fines for not doing so.    
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chezt V Duet Card/Creation Finance


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Just wanted to start a thread to track my claim against Duet/creation. Posted Prelim Letter with charges spreadsheet yesterday - awaiting a response & getting a tad excited to see what will happen after reading the other posts on here ... watch this space! :rolleyes:

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Received letter today from Creation - Pretty standard thanking me for my letter & stating they are 'concerned to hear that I'm dissatisfied with the service I've received' Says they will investigate the matter & contact me with findings within 5 working days .....

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Another letter today .... 'further to my letter blah, blah blah still continuing investigations blah, blah am not in a position to advise you of the resolution to your complaint. I will contact you again within the next fifteen working days & apologise for any inconvenience this may cause'

 

In the words of this site 'STICK TO YOUR DEADLINE NOT THEIRS'

 

sooooo I will be drafting my LBA 2moro & WON'T be apologising for any inconvenience this may cause :lol:

 

I'm gonna re-calculate my claim to claim back interest now I understand how to do it ... Do I need to re-issue my prelim or will a note on the LBA stating what I am now claiming with a new spreadsheet be ok?

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Another Q ... Duet website is 'under construction' at the moment - does anyone know what their 2.2% charge equates to as a % interest charge for my spreadsheet??:confused:

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

Anyone help with my 2 Q's ?? *please*

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Just been in the live chat & got the answer to my % to enter on spreadsheet Q (thankx dax/hag:) )

 

Now just need to know if I need to send an amended prelim letter now I'm claiming interest or can I just mention in my LBA?

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

Rec'd a letter today from Creation Thanking me for my letter (prelim on 16.10.06)

 

In brief they state that so far as fairness of their charges are concerned they are in line with, & in some cases below 'the norm in the market' (!!that's ok then!) They go on to point out I wouldn't have suffered charges if I paid on time & within the T&C of my aggreement with them. (Not the point!)

They state they have seen the OFT statement & whilst they don't neccesarily accept it's contents (??!!??) realise it must have had some impact on the market. They say OFT guidlines state £12 as a reasonable charge (??) Therefore without predujice & not admitting liability, having considered my case & as a gesture of goodwill have credited my account with £25 this being the difference between their charges & OFT guidelines. (not bad as I'm claiming £107+£11.48int+compound contractual interest!!)

Soooo what do I do now?? This letter I rec'd today obviously crossed in the post with my revised replim claiming cont comp interest - do i wait for a reply to that or send notification to accept the £25 as part payment??

 

Advice please :)

 

 

'

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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I've drafted this letter in response ...

 

Creation Financial Services Ltd

Equipoint

Coventry Road

Yardley

Birmingham

B25 8FE

(date)

Response to settlement offer

Dear Ms Cross

ACCOUNT NUMBER: xxxxxxxxxxxxxxxxxxx

I am in receipt of your letter of (Date) and note its contents.

 

With regard to your offer of £25.00 which you state has been credited to my account. I am happy to accept this amount as the first installment/part settlement towards the total amount of my claim but take note that I intend to continue with my claim for the remainder, by legal means if necessary, but am willing to settle amicably for the full amount without resorting to small claims.

The total amount of my claim at today’s date is £xx.xx which includes interest at an annual rate of xx% compounded daily as detailed in my letter dated 30th October 2006.

 

I trust this clarifies my position. I look forward to your reply.

 

Yours faithfully

Is this ok or should I mention their other comments re OFT etc??

:confused:

chezt

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

Comments anyone?? :?:

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

Sounds fine Chez but I'd put in a time limit for her to reply by. "I look forward to recieving your reply but as stated in my previous correspondence, should my request not be settled in full I will proceed with my letter before action on xx/xx/06". Don't let them take control of the time limits.

 

TC

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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Sounds fine Chez but I'd put in a time limit for her to reply by. "I look forward to recieving your reply but as stated in my previous correspondence, should my request not be settled in full I will proceed with my letter before action on xx/xx/06". Don't let them take control of the time limits.

 

TC

 

Cheers TC! (hope u don't mind me calling u that!)

 

After I typed it I wondered if some ref should be made to date - thanks for your input :)

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

Creation Financial Services Ltd

Equipoint

Coventry Road

Yardley

Birmingham

B25 8FE

(Date)

Response to settlement offer

Dear Ms Cross

ACCOUNT NUMBER: xxxxxxx

I am in receipt of your letter of (date) and note its contents.

 

With regard to your offer of £25.00 which you state has been credited to my account. I am happy to accept this amount as the first installment/part settlement towards the total amount of my claim but take note that I intend to continue with my claim for the remainder, by legal means if necessary, but am willing to settle amicably for the full amount without resorting to small claims.

The total amount of my claim at today’s date is £XX.XX which includes interest at an annual rate of xx% compounded daily as detailed in my letter dated 30th October 2006.

 

I trust this clarifies my position. I look forward to receiving your reply but as stated in my previous correspondence, should my request not be settled in full I will proceed with my letter before action on 14th November 2006.

 

Yours faithfully

chezt

Hows that?!

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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That's brill. Get it in the postbox & see if they change their tune.

 

OI!!! I will ;) It's printing as we speak - Thanks again muchly! :lol:

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

Link to post
Share on other sites

  • 2 weeks later...

No change of tune to report - LBA duly typed & ready to post tomorrow - recorded delivery of course! :cool:

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

chetz, following this claim closely as my lba due to be sent Friday. also claiming similar value, but had no gogw yet. good luck

 

gazzah

Co-Op

Prelim - 09/06/06 (£2052)

LBA - 26/06/06

Settled 06/07/06 :D

Smile

S.A.R - (Subject Access Request) - 03/07/06

Prelim - 23/08/06 (£3185.50)

LBA - 08/09/06

mcol - 30/09/06 - £3250.50 + £800.22 + £120

Settled 13/10/06 :D

Capital One CC

S.A.R - (Subject Access Request) - 05/09/06

Prelim - 07/10/06 (1142.90)

LBA - 25/10/06

mcol - 13/11/06 (£735+ £323.29 + £120)

Settled

A & L CC

S.A.R - (Subject Access Request) - 07/10/06

Prelim - 14/11/06 (1065.16)

Wescot

CCA - 07/10/06

Co-Op(2)

S.A.R - (Subject Access Request) - 09/10/06

BOS CC

S.A.R - (Subject Access Request) - 18/10/06

Creation

S.A.R - (Subject Access Request) - 18/10/06

Prelim - 02/11/06 (£94.61)

LBA - 17/11/06

Settled 21/11/06

Studio

S.A.R - (Subject Access Request) - 18/10/06

Prelim - 01/11/06 (£103.80)

LBA - 17/11/06

Settled 18/11/06

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chetz, following this claim closely as my lba due to be sent Friday. also claiming similar value, but had no gogw yet. good luck

 

gazzah

 

Hi Gazzah - Didn't get to the post today but DEFFO 2moro! Still nothing in post either ... gogw - Luv it! :)

 

Nice to know I've got folk watching too :)

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

Link to post
Share on other sites

Chetz, have you got the rest of your money yet, chq arrived in the post this morning for full amount claimed in my case no sign of any part payment and was in responce to my prelim letter not the lba sent on Friday.

 

Hope you get the rest of yours soon if you haven't already.

 

gaz

Co-Op

Prelim - 09/06/06 (£2052)

LBA - 26/06/06

Settled 06/07/06 :D

Smile

S.A.R - (Subject Access Request) - 03/07/06

Prelim - 23/08/06 (£3185.50)

LBA - 08/09/06

mcol - 30/09/06 - £3250.50 + £800.22 + £120

Settled 13/10/06 :D

Capital One CC

S.A.R - (Subject Access Request) - 05/09/06

Prelim - 07/10/06 (1142.90)

LBA - 25/10/06

mcol - 13/11/06 (£735+ £323.29 + £120)

Settled

A & L CC

S.A.R - (Subject Access Request) - 07/10/06

Prelim - 14/11/06 (1065.16)

Wescot

CCA - 07/10/06

Co-Op(2)

S.A.R - (Subject Access Request) - 09/10/06

BOS CC

S.A.R - (Subject Access Request) - 18/10/06

Creation

S.A.R - (Subject Access Request) - 18/10/06

Prelim - 02/11/06 (£94.61)

LBA - 17/11/06

Settled 21/11/06

Studio

S.A.R - (Subject Access Request) - 18/10/06

Prelim - 01/11/06 (£103.80)

LBA - 17/11/06

Settled 18/11/06

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Chetz, have you got the rest of your money yet, chq arrived in the post this morning for full amount claimed in my case no sign of any part payment and was in responce to my prelim letter not the lba sent on Friday.

 

Hope you get the rest of yours soon if you haven't already.

 

gaz

 

Wow that's good! Nah I've had nowt else (uv had mine then ;) ) LBA expires next week though so still hoping ... did u claim for any interest on the charges? I'm claiming interest charged plus compound contractual

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Share on other sites

Yeah, £66 in charges plus £28.61 in interest, got £3 less than that and assumed that they had calculated the interest properly instead of using my dodgy calculations !! Good luck in getting the rest of yours back, I'm sure it won't be long

 

gaz

Co-Op

Prelim - 09/06/06 (£2052)

LBA - 26/06/06

Settled 06/07/06 :D

Smile

S.A.R - (Subject Access Request) - 03/07/06

Prelim - 23/08/06 (£3185.50)

LBA - 08/09/06

mcol - 30/09/06 - £3250.50 + £800.22 + £120

Settled 13/10/06 :D

Capital One CC

S.A.R - (Subject Access Request) - 05/09/06

Prelim - 07/10/06 (1142.90)

LBA - 25/10/06

mcol - 13/11/06 (£735+ £323.29 + £120)

Settled

A & L CC

S.A.R - (Subject Access Request) - 07/10/06

Prelim - 14/11/06 (1065.16)

Wescot

CCA - 07/10/06

Co-Op(2)

S.A.R - (Subject Access Request) - 09/10/06

BOS CC

S.A.R - (Subject Access Request) - 18/10/06

Creation

S.A.R - (Subject Access Request) - 18/10/06

Prelim - 02/11/06 (£94.61)

LBA - 17/11/06

Settled 21/11/06

Studio

S.A.R - (Subject Access Request) - 18/10/06

Prelim - 01/11/06 (£103.80)

LBA - 17/11/06

Settled 18/11/06

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Well done! Be interesting to see if they settle the contractual interest on my claim !

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

Link to post
Share on other sites

LBA has expired today & no response from Creation. I'm a little concerned however as I've just checked on Royal Mail for a signature on the letter (sent Recorded) & there is no record of it being delivered yet!! :confused:

 

Not sure wot to do now ..... It may of course have been delivered n just not updated on Royal Mail as I received no response to my letter of 2nd Nov refusing the £25 as settlement .... OH BUGGA!!!

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

Link to post
Share on other sites

Give Royal Mail a ring on 0845 7740740 & enquire. However, you have proof of posting & that will stand up in court so you have every right to press on with MCOL. The worst you'll get is a response from their legal team saying they didn't recieve the LBA & you just need to respond by sending a copy of the LBA & copy of the postage slip.

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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LBA has expired today & no response from Creation. I'm a little concerned however as I've just checked on Royal Mail for a signature on the letter (sent Recorded) & there is no record of it being delivered yet!! :confused:

 

Not sure wot to do now ..... It may of course have been delivered n just not updated on Royal Mail as I received no response to my letter of 2nd Nov refusing the £25 as settlement .... OH BUGGA!!!

 

Hi Chezt - I finally got here !! Glad to see you had TC for company, and Gazzah. No tears for Gazzah, though - result - bonny lad !!!

 

- And there you are, still. Your little avatar still jumpin' away with enthusiasm !! Brought a tear to me eye, it did. With a bit of luck, you might get somebody useful like Bong along in a while, too. But for the time being, you've got ol' grumpyguts.

 

I have to confess to not bothering with Recorded Delivery until it really is important to get a time of delivery. Usually, these jerks send you a response eventually, saying "Thanx 4 ur piece of used bogroll dated X/X/X - here's ours - enjoy the aroma !!" You've then got a date and a name.

 

So, in your case, where you have paid your quid for same, then it seems you are NOW entitled to your quidsworth !! There are deadlines with Rec. Deliv., I'm sure, and if you haven't got a sig by a certain date, then your quid entitles you to a reason why not, at the very least !!

 

It has either been delivered & signed for, or it hasn't. If it has, then your quid buys you a date, a signature and a printed name. If it hasn't, then your quid buys you a reason why not, and return of the package, I believe. Refusal of a Rec. Deliv. is perfectly legit AFAIK., but you are entitled to be told why at the very least for your quid - and I think it should have been returned to you unopened.

 

I haven't had this problem (YET !!!) so can't speak from experience, but I reckon a quick scan of the Royal Mail online garbage might elicit a clue. At the very least, you MUST be entitled to a "Reason for Non-Delivery" - and you don't appear to have been given one.

 

I can only say - Get one.

 

FWIW, Half the battle here seems to be getting past crap like this. If it's not the Royal Mail, it's the ferkin' court clerks who also think they're bloody "Royal" too !!

 

Sorry -'scuse lingo - been on the old fermented bananas again !!

 

Bill. :p

 

PS. If ur in a hurry, send again (copy of original, with covering letter) by Recorded. Another quid, but you're back in the game. Meanwhile, chase up the original.

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