Jump to content

  • Tweets

  • Posts

    • Calm Down please.... there is only one way to deal with this and that is - PROPERLY. Being surrounded by 'lawyers' who deal with 'disputes', just like going to the likes of CAB, in this instance has, most probably, to date,  sadly not helping you here. Such people always project an Aura of confidence, when the truth is they don't actually have the vast successful experience of the members here in dealing with the likes BMW. there are over 350 threads here . as far i gather this is the situation, In April, a car was purchased by your son from BMW. Finance taken out to purchase it has since been paid in full, as well as full payment for an annual Insurance policy. within 6 weeks, it was discovered and confirmed in writing, via a report from a local garage, that the car indeed had numerous performance modifications undertaken. Namely being remapped and with modifications to the exhaust system. having contacted his ins co, they require a further £5k to uprate his policy, without it renders the existing insurance policy invalid, thus the car is not being driven.  again within this 6 weeks, you wrote to BMW rejecting the car (we need to see this letter please. scan it up to PDF, please read our UPLOAD guide). at first BMW were onboard, even sending their own inspector, confirming the mods etc. but in the last 9 days since said inspection, comms have now gone dead. .................. you have 2 options - 1 - allow BMW to sort the car FOC and without hassle to him, but probably within their own snails pace timeframe. 2- EVENTUALLY bring legal action - this would most probably be under contract law, not a claim under the consumer rights act . (as financially you would lose out big time) to do 2. which is not easy and rather complex to calculate the financial sum involved...... we need all the info @BankFodder has requested. of many, but one good reason for this is say for this new mot, show the old one was suspect, good bargaining chip against 2500mls usage deductions... your call but you need to do this properly or not at all...............    
    • Hi, I've been reading through many of the stories in the sub-forum and I understand the process to be to send a Letter of Claim to the EVRi - in the post and to their customer support email and to sign up for MCOL.  I have looked at the various Letters of Claim and the MCOL claim forms - particulars of claim and I have gone through all of the screens on MCOL website to put in the final details so it is ready to go after the 14 days from when I send the Letter of Claim (of course assuming that EVRi dismisses my Letter of Claim to pay me in full!).  I also see the advise is to decline any mediation particularly because I have specified the parcel contents and value to EVRi when shipping it. I have put both the Letter of Claim and the forms from the MCOL particulars of claim into a single PDF for review.  The stories in the sub-forum often indicate people shipping with EVRi but some purchase through or have involved such companies as Parcel2Go and so I wasn't sure about the statement I made in the Letter of Claim if it was totally accurate to say "I am applying my third party rights under the Contracts (Rights of Third Parties) Act 1999"? I just wanted to confirm the correct wording.  In my case the parcel shipment was paid for on the EVRi website and sent at the Tesco EVRi Parcelshop.  On the MCOL claim form I have referenced Section 57 of the Consumer Rights Act 2015 in response to EVRi customer service hiding behind their lack of ability to insure delivery of laptops and their bogus non-compensated and prohibited items as a means to avoid any responsibility for them losing such items. Thank you for taking a look to see if there are any inaccuracies or amendments to the Letter of Claim - when it is looking good I will send via email and post it to EVRi.  Having drafted the particulars of the claim on MCOL, I shall be ready to submit the claim on the MCOL site when the 14 day period has elapsed and proceed from there.   Thanks for everyone's help! Letter of claim and MCOL Particulars of Claim.pdf
    • Wow quite surprised by your response in all honesty as I can’t see where you have requested details of the car. The car is insured and that was budgeted for and paid in full, the increase of £5k is because of the modifications, which no we didn’t budget for as we didn’t plan to buy a modified car, so no that doesn’t form any part of wanting to return the car, perhaps you don’t understand the impact modifications have on insurance premiums? Thanks for your help so far but feel going the legal route probably suits us better.
    • new thread created for the court claims. please complete this twice and i'll make another thread from the 2nd PDL Claimform we need to keep them sep.  
    • Most banks do not have any customer service staff available to support those opening a new current or savings account, according to research for Investec Bank.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Poor Health Care

moll 61
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4113 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts

Like many people I am so used to trusting the care we get off of the NHS, however recently I have found the care at my local hospital and health centre to say the least frustrating.


I am 52 an ex smoker non drinker and not overweight.


Originally diagnosed with Prolapsed disc, whilst having blood tests on inflammatory markers, it was discovered I had high cholesterol. I was prescribed with Simvastatin. My blood pressure was also high, so was also prescribed Rampiril.

Another condition also came to light which was underactice thyroid and was prescribed Levothyroxine.


Within a few weeks I started to get bad headaches in the Temple area jaw and neck. Was put on Prednisolone. when I put in my repeat prescription the Prednislone was not in and I ended up in A&E due to Addisons crisis, at the time I was withdrawing from Tramadol from my prolapsed disc episode and was pumped full of opiates. it was only when i went back to the doctors that I was told I should not have stopped the Predenisolone abruptly, told him I hadnt done this voluntarily that my prescription had not been issued.

I had a biopsy for Temporal Arteritis, at the time of the biopsy on the temporal artery I was told as I was on Prednisolone it may not show anything!

My urine sample showed high glucose levels and trace blood in urine.


Now to top it all last Wednesday I was diagnosed as type 2 diabetic.


Seeing 3 different doctors (no continuity at health centre) each asked if I was diabetic, I told them I did not know. It was only when i demanded (politely) to be tested was it diagnosed.


Non of my medications have been reviewed since October.


can any of these contributed to the onset of diabetes?

The side effects appear to antogonise some other conditions

had to have 2 weeks off work, due back at doctors on Monday also due back at work. What should i do, mood swings are worse as it affects family and friends and clients at work.


any ideas on how to proceed or any advice Please as I'm extremely frustrated with a) Health

b) ammount of medication I am on

c) non communication to me or between doctors


Thank you

Link to post
Share on other sites

Hi moll61.Your medication needs a full review by your doctor on Monday to include what you have been taking, what you are on now and the effects they are having on you.Write down a list of questions and make sure that you get them all answered, and are clear of the answers, before you leave the surgery.Explain that this is all very frustrating for you and you may come away from the surgery with a clearer mind.Best of luck x

Keep up the fight against Bank Charges.



Got Debt problems?

Don't panic, put the kettle on and read this


:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)


<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

Link to post
Share on other sites

The steroids can create "impaired glucose tolerance", and you should ask them if it would be worth reassesing you for the diagnosis of diabetes once you are off steroids (if your 'diabetes' doesn't predate the steroids).

Link to post
Share on other sites

I understand that Statins can cause problems and are not quite the wonder drug that they were originally thought to be, to be honest there seem to be very few people who dont have high cholesterol, is it really high or just a bit. Is your blood pressure alaways high has it been checked regularly and have you always suffered from it. it can vary I understand that they can use a bigger cuff which willn give a lower reading

If I have been of any help, please click on my star and let me know, thank you.

Link to post
Share on other sites

Have made a long list of questions to ask re effects of medication.

No history of high blood pressure, though was going through a stressful time when it was taken.

cholesterol was 6.4 but has gone up to 7.2 since stopping statins due to cramps in my calves and left leg feeling like I had done a cross country run over a wet ploughed field (really tired after about 20 yards). Not changed since stopping statins though.

Already lost 4lbs since Wednesday due to low carb and sugar diet. But sure this will improve when I know what I can and can't eat.

being ultra cautious at mo.


Many thanks for your quick replies.

Link to post
Share on other sites

Just a point, but if your low thyroid is now being properly treated your blood pressure should have come down anyway.


I was being treated for extremely high blood pressure but as soon as they treated the low thyroid my blood pressure went back to normal.


"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?

  • Create New...