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    • Bookmakers use betting on political events to entice new customers, and say it is growing.View the full article
    • nope  and  neither dx
    • Ok Thank you DX will do just that . will keep you up dated.
    • dispute it with whichever cra provider is now showing it. simply state the a/c is from 2015 and was defaulted (date) and should not have re appeared. probably getting ready to sell it on. dx
    • Hi Caught Shoplifting at John Lewis - Retail loss Prevention/Other shoplifting allegations. - Consumer Action Group Thanks a lot for commenting this experience of yours. I do understand this might be something that you are not willing to talk about anymore but the same exact scenario happened with me today at John Lewis. They took my name/ address/ a picture of me holding a signed banned letter. the only questions I've got are... will I be contacted by the police will this be recorded as police caution or criminal record?  I would really really appreciate if you could let me know how it went.  I am so so so ashamed of myself and am really making changes in my life I feel like I've lost myself for a period of my life but anyways it would be really great to hear back. Thanks 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have been visited twice by Andrew James Enforcement Ltd in Swansea due to an outstanding council tax bill. I do not deny my owing and on the visit we met, I was courteous and polite (as was he).

 

However on both counts, it is my belief that they were applying more charges than lawful, on three walking possession orders, the same items were listed but charging multiple times; this has been challenged and won many times it seems. One levy was frivolous but despite my providing evidence and precedent in a complaint to the council, they simply withdrew Andrew James Enforcement Ltd's involvement in my case and did nothing to suggest they've done anything in response. On their second visit I wasn't in, but they did exactly the same thing again. Again on complaint, Swansea council brought my debt back to them without admitting nor denying any wrongdoing on the part of Andrew James Enforcement. I am adamant that they have broken a few rules both times and would like to see if it's isolated and if not prove that it is wrong higher up.

 

After some investigation, it seems as if my 2 cases aren't the only ones and I would like anybody else with Andrew James Enforcement Ltd to come forward where they feel the rules have been broken.

 

DO NOT SEND ME PERSONAL DETAILS!

 

All I'm interested in is a list of people to potentially discuss this organisation with because if I discover a great number of cases, I would like to consider taking this further.

 

I am not a lawyer, nor a solicitor, I'm simply a businessman who fell on hard times. If this did go further, appropriate legal advice and representation will naturally be sought.

 

So if Andrew James Enforcement Ltd have charged excessive fees, made frivolous levies, charged multiple times for one visit on separate walking possession orders, please let me know either below or via pm. If you believe they have done something criminal, please drop me a message.

 

The only prerequisite is that you have some evidence of their visit like receipts, walking possession orders etc (DO NOT SEND ME THESE AT THIS TIME! I DON'T HAVE NOR WANT SECURE DATA STORAGE)

 

Continue to pay any agreed payments and charges and continue taking responsibility for your debts in whatever way is appropriate. This is simply a hunch that I would like to investigate to see if my case is isolated or if Andrew James Enforcement Ltd is actually committing offences on a regular basis. If they are, we'll discuss as a group what the options are in the presence of experts because I don't like the idea of them screwing over people when they are at their most vulnerable just for extra profits. If indeed that is the case, we've yet to find out obviously.

Edited by spj
Clarity and spelling
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tomtubby?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Did the bailiff claim a levy? Did he actually list goods? What charges were applied, if you post them up and any unlawful fees can be identified and contested, and maybe other victims of this company can indicate a willingness to complain.

Edited by brassnecked

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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The specifics we've already mentioned on another post. They levied one item, charged multiple times for each liability order and on both charged both a visit fee AND a levy fee. On complaint, they made an excuse about an admin error and the council took my case back on board. On their second visit months later they did near enough exactly the same again listing one car (which at that point was no longer mine, however they asked a neighbour who thought it was as I was doing work on it for the new owner) on each walking possession order charging the same fees over and over... another admin error? Or is this deliberate?

 

But this isn't the point, I know they've done wrong, it has been discussed in these boards time and time again, precedents have been set in court and the rules are very simple. If it's just me, it's not worth my time doing anything as I have nothing to gain (I am not paying the fees and have evidence if they try to claim them), I want to find out if this is routine malpractice from the firm. If so, I want to group a number of complainants together to stand up and stop them doing this to other vulnerable people in future. One complaint is easily excused, but if I can prove they do it repeatedly, we have a case.

 

Sadly so far no one else has come forward, but I'll leave this here and hope for the best.

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  • 1 month later...
I would be happy to support you spj. I have had problems with this Andrew James company, they are bullies, and what they are doing is illegal. They must be stopped.

 

If you have had problems with them either now or in the past it would be worth starting a new thread and we will try and help you.

Please consider making a small donation to help keep this site running

 

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  • 2 years later...

Came to my house 6 am just as I was going our to work I found a clamp on my car bailiff was in his van I told him to take the clamp off as the car is on HP also I need it for work as i work 50 miles away And he wasent interested he he was going to drive away so I prevented him from leaving by standing in front of his van so he called police when they arrived he told them I was on his bonet lie then the bailiffs boss turned up I said I need the car for work and it was on HP and I can prove it by showing him HP agreement he said I will have to take it to there legal department Also my wife is under the hospital waiting for a heart op I even showed him the hospital letters the police looked on and said its civil matter but the law states can't take possession of car if needed for work also not belonging to me Justice is not for the lower class

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