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garage damaged my car electrics-who pays?


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I took my citroen xsara into local small garage to change headlight bulb mon am (have to take bumper off and headlight unit out to change a bulb!). everything else was working properly (drove back from hols day before in snow/dark plus mechanic admits was all working). quoted approx £20 depending on time taken.

 

went to collect later in day to be told was having problems - no horn, wipers,sidelights. next day he got auto-electrician to check and said he'd wired sidelights to headlights so at least i could use (no good for mot though). anyway, on checking i found no indicators so couldn't drive it.

 

he took my car to auto-elec. now being told i need new part of circuit board in electrics brain which he can't source as only made for 2years. may have to go citroen for recoding and fault finding. this is 53reg so not worth much but i live in village with a toddler so essential.

 

now friday. no car. no idea when i'll get it back. no courtesy car.

what are my rights, please?

i only took it in to change headlight bulb. i've owned car only 4mths but used daily and been well looked after before me.

no talk of money yet but surely i can't have to pay for this work??

any advice as to my next move greatly appreciated. this is one-man business but been there over 30 years that i personally know of. i've only been pleasant to him so far but running out of patience. thank you

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Help! I have now got bill for £200 - to replace headlight bulb!!! includes 3 more bulbs (which were all working when left) and "secondhand unit to replace burnt out electric body panel". Is the onus on me to pay this? elecs were fine when i left it with just one blown bulb. Does anyone know legal position? if i'd known it would cost this much I'd have MOT'd first (due soon)to see if viable. thanks

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The problem will be proving that the garage screwed up rather than the fault just occurring due to age, water etc. Tell the original garage they were responsible for damaging your car and you expect them to meet the bill or put it right themselves. I know which I would rather have so speak to auto-elec and see if they will make a statement saying that the damage was caused by incompetence and you will have your money back in no time.

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