brighthouse door idiots

[siclone]

hey guys i was just wondering if any of you know how many times a day these can come out to my house is there some kind of limit? thx in advance

[renegadeimp]

They can come as amany times as they like. However, you do NOT have to deal with them at all. If they keep coming, tell them to stop or the police will be called.

 

Have a read of http://www.consumeractiongroup.co.uk/forum/content.php?441-If-you-do-receive-a-doorstep-visit-we-give-these-suggestions-to-Members

[siclone]

oh ok thx i will take a read

[BRIGADIER2JCS]

I suppose it will depend on why they are repeatedly coming to your house?

[siclone]

because they want there stuff back (iv paid over a 1/3)

[renegadeimp]

There must be more to it than that. Did you stop paying? Did you have a good reason to? have you informed them? What was their response?

 

They wont just turn up after you paying 1/3 and demand the goods back.

[BRIGADIER2JCS]

If we are to advise fully more detail is required.

[siclone]

yh theres more to it than that, what had happend is about 3 weeks ago now i rang them and asked if i could pay my bill the week after insted of that week they said to me yes that will be fine because i pay fortnightly payments normaly, anyway later on that week they rang me and said you own x amount in late fees, i said to them you told me id be ok to pay it next week, anyway to cut along story short they are basicly sayin if i dont pay the late fees they want there stuff back, iv paid late fees before wen i agree its my fault the payment was late but in this case its there fault because i was miss informed, iv even said to them i will happily pay the money i own but not the late fees but i cant get anywhere with them. hope you can understand my full winded explanation

[renegadeimp]

Shouldnt pay them late fee's. They are unenforceable and basically you gifted them free money.

[siclone]

well i was gullible and didnt fully understand my rights, when then above incident happend they spoke to me and my partner in such a disgusting way basically called us liars because i couldnt remember who id spoke to about it and then claimed they didnt have call records which when i went in a few days later to try and sort the matter all of a sudden appeared it was also very convienient they all of a sudden knew who id spoke to and apparently she had told me a date which my bill had to be paid, i will stand by what i told them which was that she never ever told me a date it needed to be paid for.

[renegadeimp]

tell them to bugger off, and continue repayments as you had been, minus the silly charges.

[siclone]

iv tried on more than one occasion and they wont except it unless i pay the late fees as you can Imagen its like talking to a brick wall with them, they have already sent out one of there 'account manages' aka idiots i kinda feel its gone past the point of where i will get anywhere with them and the only option i have is to just ignore them and let them send out who ever they like because they wont get a answer from me and if they do i will do what iv been adviced me to do which is to ask them to leave or the police will be called

[renegadeimp]

Pay them direct. They cannot refuse to accept any form of valid legal tender. They can shout and stamp their feet all they want, they still cannot refuse. If you cant pay them via giro/bank transfer etc, then resort to sending them Postal orders. Deduct the cost of the PO and the stationary and stamp you use from the total debt. You are within your legal rights to to this and they will never take you to court for it, as you are showing complete willingness to pay the debt. You even had to resort to Postal orders because they wouldnt give any info for another payment method.

[siclone]

as my account is in arrears at the moment as since that incident i have not paid because they have refused to accept anything if i was to go in an say im going to make my normal weekly payments what will this solve as my account would still b in areas with there late fees which i refuse to pay (I.E would they still proceed to get there items bk )

[renegadeimp]

Again, they can TRY and refuse. If they keep refusing, use the postal order method i outlined. The ONLY way they can get the items back is with a court order. And you would be able to go to court and explain what they are doing and they are refusing all payment.

 

Read the link in post #2 and send them the letter. If they ignore it, get complaining to the regulators. If the doorstep muppet gets threatening, record him with a phone or camera and call the local police.