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    • Birmingham council are wrong.   However, you probably left yourself open to this problem by not changing the keeper details.  You should do this now.   Also are there any other lurking problems which could come up and bite you?  You should make proper arrangements to redirect post or to inform creditors etc. This is the kind of scenario where you end up getting backdoor CCJs which then become difficult to deal with
    • What do I need to send on SAR? Do you have an email from them ?    I have 1 year with them .  I ve been made some international transactions because I ve been buy a car and a house I was need to send monthly money . I m a self employed, so I earn my money by myself . I didnt do nothing wrong with them . When I open my account I let them know that I m self employed and I can prove that .   I m in a desperate situation as I m not having any money for my company that I just open to can run 
    • Birmingham City Council,  told me because the car is on my name I am responsible  for it and I can't have anyone take the blame.  
    • Send them on SAR immediately. Do it today. Read up on this forum and elsewhere on the Internet about crifas. How long have you had the account? Have you been having large sums of money going in or out recently – especially paid in cash? This kind of unexplained behaviour generally relates to something that triggers a suspicion that your account is being used for money laundering or some other kind of fraud. If that's what has happened then you will find it almost impossible to get information about it and also almost impossible to find out when your account might be made available to you. If a CIFAS marker has been applied to your account, the bank takes upon itself absently Draconian powers and you will scarcely even get any assistance from the FOS who quite frankly are simply a poodle to the financial services sector
    • In addition to dealing with the individual problems that this person is creating for you, you obviously need to deal with it holistically because there is a problem of identity fraud which may well continue and will certainly affect you and your family throughout your lives. Nobody should underestimate the seriousness of this kind of thing. Although people will commonly apply the label of "identity theft", what you are actually dealing with here is "identity fraud" and it is well understood in academic circles. The police were quite wrong to say that there was nothing they could do. I'm afraid that this reflects under-resourcing coupled with poor staff development and a poor attitude. There are offences being committed here and the girl herself is committing fraud contrary to sections 1(2a), & 2 of the Fraud Act 2006  https://www.legislation.gov.uk/ukpga/2006/35/contents   Of course the police will find it very difficult to do anything and given their resources, I suppose they have other priorities. However, you could be certain that if your family was related to the head of the local police force, they would be dealing with it PDQ. You say that this has been going on for a number of years – but you don't say how long. Maybe you had better give us a detailed account of what has happened. Please set out in a bullet pointed chronology so that we don't have too much narrative but a good structured idea of what has happened. This should include a list of the problems which have occurred and how they have been dealt with and also complaints which you have attempted to make. You definitely need to start taking this very seriously. How old is your daughter? In terms of opening mail, you should open every letter that comes to you and if you find that it is associated with this fraud, then you should photocopy it/scan it into a computer and start building up a file. I hope you have kept some of the correspondence and other documents which you might have received. Please let us know what you have. You are definitely going to have to start accumulating a robust file of evidence and I suggest that the first thing you do is you start sending SARs out to all of the organisations which have been involved and see if you can tease out of them any personal data that they might have which is apparently linked to you. Either they will provide you with a statutory disclosure – or, of course, it will be amusing if they say that they are more proof of your identity and that they won't let you have the disclosure because they are not satisfied that the data they have relates to you. I don't think you're in a position to make any serious complaint until you have put together a convincing file of evidence which shows that there is systematic identity fraud. We will help you to start to do this and help you to structure the file that you will put together and then we can begin to explore avenues to make a complaint. It also occurs to me that they could be a basis here for making a complaint under the Protection from Harassment Act 1997 although this would be an unusual application of the act – but we can have a look when you put together your file.  
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Student loan company took too long to process application - university demanding fees after slc declined application


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Hi

 

My partner was offered a place on a degree course as a mature student and made an application to the Student Loan Company. In spite of making the application long in advance, they lost his information asked for him to resend the info. He made a number of calls to enquire about how it was progressing and they made a number of excuses from not being able to find paperwork to a backlog of work slowing applications down. As a result my partner started on his course and was there around five weeks when he received a letter from the SLC saying he was not entitled to anything as he had received financing twenty years earlier. As a result he had to withdraw from the course and the university is doggedly chasing him for fees.

 

He is unable to pay anything as he receives no income whatsoever as I am supporting us both on my part time earnings while he looks for work. He is not eligable for JSA. This has been explained to the University and although they are sympathetic they are still pushing for payment. Surely the fault lies with the SLC losing the paperwork and the time they took processing. Where does he stand legally as he has no assetts whatsoever.

 

Any advice would be appreciated

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I dont think the fault lies with SLC it was up to your partner to check if his course fees would be paid before accepting the place

If I have been of any help, please click on my star and let me know, thank you.

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I dont think the fault lies with SLC it was up to your partner to check if his course fees would be paid before accepting the place

 

Thanks but I was hoping for some constructive advice re his financial standing etc. Hopefully someone else will respond to my query

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make an offer of say 1.00 per week tell them thats all he has, this has got nothing to do with the SLC, your partner entered into a contract with the university and they will be wanting their money for at least the first lot of fees, he can ignore them but it might progress to court where they may get a ccj so I would suggest coming to some sort of agreement before then. Are they claiming he owes for the full 3 years or just one term or the first year?

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Make a complaint in writing to SLC, they are on a 6 week turn around target. All their big bosses lost their jobs a few years ago after the late payments fiasco. Write to :

 

 

Complaints Resolution Unit

Student Loans Company Limited

100 Bothwell Street

Glasgow

G2 7JD

scotgal 

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Many thanks for this, I believe if they had processed the application in a timely manner we wouldn't be in the position we are now

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You're welcome, I hope you get results. They're petrified of any reputational damage - the new bosses that is. So if there is a good time to complain. It's now xx

scotgal 

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Scotsgal has a good suggestion but as your partner still contracted for the course I do think that they may chase for the first years fees so keep the university onside as mich as you can for now. a complaint is one thing but he really shouldnt have agreed to do the course until funding was in place.

If I have been of any help, please click on my star and let me know, thank you.

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