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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Basis of parking ticket appeal


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Hi,

 

I got a parking ticket for apparently parking in a red route zone for loading only. It was my belief that parking in the bay I did was not in the zone for red route as it was marked the same as all other usual parking bays. I even bought a ticket. Half way through my parking bay was a sign for red route but the red marking bays which I assumed this referred to were in front of my bay.

 

Please take a look at the picture of the bays webbsroad_zpsb43a274e.png

 

I was parked in the bay with the arrow and you will see the sign next to it.

 

Ok so I want to appeal this and would like anyone to confirm the following basis and any others I may have missed.

 

A. The bay I parked in does not comply with markings for a red route bay even with the sign in place.

B. The zone end sign which is on the opposite side of the road before my bay does not apply as there was not sign on my side of the road. I understand that a zone end sign MUST be placed on both sides of the road.

 

Many thanks.

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A. The bay I parked in does not comply with markings for a red route bay even with the sign in place.

What was the exact wording of the sign (it's obscured on GSV)

 

B. The zone end sign which is on the opposite side of the road before my bay does not apply as there was not sign on my side of the road. I understand that a zone end sign MUST be placed on both sides of the road.

Not on a one-way street.

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Hi,

 

The parking ticket states "Stopped where prohibited (On a red route or clearway).

 

I get the point about the end of zone on a one way now but I still get the point of my bay being marked exactly the same as the other normal parking bays and then the red route bay being marked completely differently with red lines.

 

The sign stated red route and no stopping between certain times from memory but again I took it mean for the red bays in front not for my one single bay which was marked the same as the other?

 

Yes all four wheels where within the bay I believe but I would need to double check with photos I took at the time.

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A white marked bay on a Red Route usually means that parking is allowed at any time of day, but for a limited period and no return within a certain period

 

I suspect the sign was like this:

 

redroutewhitebay.gif

 

 

Whereas the red bays mean that parking/loading is only allowed during certain times, like this:

 

redrouteredbay.gif

 

 

 

 

The sign stated red route and no stopping between certain times from memory

 

 

It's no good relying on memory, you need to be certain.

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The sign is incomplete in Street View, as it happens to appear where two images taken at different times are joined together. However you can see enough of it to see that it is exactly like the top one in the post above (except that you can't read the times).

 

If we knew the times on the plate, and when the vehicle was there, we would know if the vehicle truly was in contravention.

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I don't know if this is significant but the markings are not as in the top drawing - the single red line is only at one end, there being a single yellow line at the other end of the bay.

 

That suggests to me the bay is in a 'no-mans land' - after the end of the Controlled Zone and not yet before the Red Route. No?

 

And, should not the commencement of the Red Route be announced by a sign?

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I assume the red route starts where the "Zone Ends" sign is, on the left of the photo above. I think that without signs indicating where the red route starts, you would have the basis of an appeal. I think they are required, despite the fact that the bay itself did have one which says Red Route on it. I think it's worth an appeal on that basis.

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