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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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... Yet another Very Customer


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Sorry, another thread for Very !!

 

I'm worried about a debt we have with them, my wife has approx £4000 owing and the APR is just under 40%, so in just over 2 years it will have doubled and in just over 4 years time it will have increased to £16,000. Due to changes in circumstances I've now written the initial letter to Very offering £50 p/m which is about all we can afford at the moment, and asked for the interest to be frozen - I'm not convinced they will do this (it strikes me that the type of company to charge 40% APR will not be sympathetic). One thing I've read is that a CCJ will normally mean that the interest is frozen (i need to check the credit agreement to make sure there are no clauses around applying interest after a judgement is made).

 

In this case it feels like a CCJ would actually be beneficial - is there any way we can force this into court ? we have a mortgage with limited equity, so worried that the APR will snowball if this isn't dealt with and overtake the small amount of equity that we do have, we would even welcome a charging order on the house if it means that the interest is frozen and we can pay off the debt with realistic monthly payments

 

If anyone has any experience of how Very react to offers of reduced payments, etc, it would be greatly appreciated

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Despite the fact i'm having issues with the PPI on very and littlewoods (same company) - they really are good with payment plans.

Phone them, cry if you must (or ask your wife, sob like a baby haha) , and ask them to freeze it and let you pay little and often. They have let me do it twice as i have got into difficulties before :)

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  • 2 weeks later...
Despite the fact i'm having issues with the PPI on very and littlewoods (same company) - they really are good with payment plans.

Phone them, cry if you must (or ask your wife, sob like a baby haha) , and ask them to freeze it and let you pay little and often. They have let me do it twice as i have got into difficulties before :)

 

god you was lucky ive tried dealing with very for over 14 months about reduced repayments and they will not budge and advice to the op do not ring them they will tie you up and get you to take out a plan which you cant afford pay what you can and just deal by post..

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god you was lucky ive tried dealing with very for over 14 months about reduced repayments and they will not budge and advice to the op do not ring them they will tie you up and get you to take out a plan which you cant afford pay what you can and just deal by post..

 

 

same here they are ignorant?

:mad2::-x:jaw::sad:
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same here they are ignorant?

 

got a letter from them today ive got a £4000+ balance and ive already told them im on carers allowance the letter states i must pay £2500 by 5th april lol facking idiots

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I told shop direct I will pay £20a month for 6 months..I told them I will contact them at the end of the 6mth period to let them know if my situation changes..they excepted my offer..Pay what you can afford ,,set up a Standing ~Order....Ive been told that shop direct never take ppl to court ..they would look very stupid to go court anyway if you are making regular payments that you can afford

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I offered very £20.00 per month and made a payment, they ignored the freezing etc and just did not bother accepting, so told them in e-mail that it is no use sending 3£20.00 to be eaten up in charges, = no response, then a statement lot later stating agreed payments of £44.00 have not been met? oh! yes what agreement?

:mad2::-x:jaw::sad:
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We did try one phone call, but the best they will offer is to stop the penalty charges the call was ended. I've had zero response to the letters offering £50 pm if they agree to freeze interest.

 

Its the interest that worries me, it's in my wife's name but the mortgage is in our joint names, i am concerned that in 5 years time (when the £4k debt has become >£21k) they will try to get a charging order or similar and try to force a sale on the house.

 

I wouldn't mind if anyone can cast their eye over the agreement uploaded here http://www.pdfhost.net/index.php?Action=Download&File=00b0642078c3d23434dedd7c1352a373

 

I can't see anything re adding contractual interest following a judgment, does this confirm that if it's goes down the CCJ route it will not be possible for Shop Direct to carry on adding the high level interest ?

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