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    • Apologies please find revised docs ... Got to admire Gladstones numerical skills  on page three with their estimated costs oh and  laying it on thick about getting credit at a higher interest rate should I get a CCJ. Must be amazing to have such ability to see in to the future LBC1.pdf LBC2.pdf LBC3.pdf
    • "With both vaccines, the goal was to be well above the antibody levels of persons who recovered from the natural SARS-CoV-2 infection. In other words, if we could immunize to antibody levels above natural immunity, we would consider the vaccines to be successful. The Phase I trials of these vaccines showed that it took two doses of mRNA to get above these natural levels."   "Both scientific papers on the Pfizer and Moderna vaccines show results that say the vaccines seem to start working 10-12 days after the first dose. These trends, which show protection versus placebo, are extended out for the next four months, with increasing protection. The data after 21 days for the Pfizer vaccine or after 28 days for the Moderna vaccine, however, show the results of the second dose, since everyone in these trials received two doses. Whether high levels of prevention were achieved or sustained with just the first dose is unknown."
    • It may be that gold does not come within the definition of goods for the purposes of consumer sale of goods legislation You will have to do some research on this
    • I agree to the first couple of paragraphs in the Johns Hopkins article that the vaccines have been tested with a particular interval between the doses.   I said already that I don't agree with messing with the timings and worry that the benefit of the first dose could be reduced or lost completely if it isn't followed up at the right time. I can't remember where I read it yesterday but I saw a headline that Israel has found covid cases after people were vaccinated the first time.   ETA: Not the article I was thinking of, but this is along the same lines.   https://www.theguardian.com/world/2021/jan/19/single-covid-vaccine-dose-in-israel-less-effective-than-we-hoped
    • I think handcock and dodo should sign up for this   https://www.coursera.org/learn/covid-19-contact-tracing
  • Our picks

    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

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Hi guys,


On the 8th of Feb I bought a Compaq Presario CQ61 laptop from Cash Converters in Colchester, Essex.


As soon as I got it, I had trouble getting the charger to go "All the way home" and charge the thing, however, it worked when you gave it a wiggle - I've had this before and it didn't phase me a bit....


However, tonight, as usual, my laptop's battery went dead after about an hour and I plugged it in to chage and no matter what I did, it wouldn't go. I've tried two different "Kettle Leads" into the same transformer and guess that the wire somewhere between the Transformer and the laptop has gone (The Transformer still gets luke warm when plugged in).


Where do I stand on this? CC offer a 60 day warranty, and I know the battery isn't covered, but I don't have the ability to charge it to remove my files and send it back - IF I did, I'd have to have it wiped as I work in conjunction with the MOD and there's some mildly sensitive e-mails etc on there.


Are they obliged to fund a new charging cable under the SOGA? Or refund me the whole amount and take it back? Am I entitled to have proof that the thing has been wiped when I take it back, if it gets to that point?


I'm a bit cross, but I need a working computer for work.


All responses greatly appreciated.



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Does the white light come on next to the port when you plug it in? If it does then the dc port and your adapter are fine. I would then suspect the battery. Best way of testing is to try another company or hp charger, with the same circle connection (some of the dells work that use a round adapter). That should help you figure out if its the battery, adapter or dc socket (bit on the board that your charger plugs into).


If your struggling to get hold of spare charger, take your laptop to pc world/Currys or similar style store and ask if they can try one of their chargers in your laptop to help narrow it down. Good news if it doesn't turn out to be your charger, they aren't expensive and cash converters should kick up to much of a fuss to replace it.


What warranty do they provide with your laptop? 12 months?

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Thanks for the reply :)

The light by the port doesn't come on so I suspect it is more than likely the transformer.


I've added more to my post above. Either way then you should be covered by your warranty with them. Even if it was battery though, I'm guessing they would still need to provide some cover on it, despite being consumable.

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Thanks for the reply!


60 Days "Warranty"... But I'm sure SOGA states "Reasonable lifespan"... Which for a 6-9 month old laptop can't be 3 weeks... Haha.


I'll give them a bell Monday and see what they say.

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warranty is in addition to SOGA, forget the warranty



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have to agree the Warrenty is an Extra so to speak and does not overide the SOGA.

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