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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

A + L recalling the debt


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Just one question really.. already going thru the process with the Halifax, should get a result in a week or so...

 

I have a CC which i owe £900 on.. if i were to start action against the A+L could they recall that debt straight away? are they likely to? i have no DD or SO with them, just pay it with a cheque each month..

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They could do. How much do you owe them? Would you be able to pay back the whole amount? Ask yourself these questions but then don't forget they should not be taking these unlawfull charges from you anyway.

May be worth trying the first letter with them and see how it goes from there because the CC charges should have been changed anyway.

Someone will correct me if i'm wrong...

We can not tell you what to do but hope this has helped a bit :-)

:cool: Lily :cool:

 

 

Alliance & Leicester;

LBA 22nd July 2006

Reply 31st July

MCOL 6/8/06

PAID IN FULL 25th August 2006.....

DONATION HAPPILY GIVEN.......

 

If you are happy with my help please click on the scales at the side of this message

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ohh thats a lot of charges. Your gonna need to decide this one. If its any help A&L have told me they are going to close my account on 20th October and they will be in contact about paying off the overdraft. We've only got £100 but i'm waiting to see how they will ask for it as they have not yet been in touch like they said they would. I'll keep you informed if you like so you have an idea but the CC may be different than the bank account....

:cool: Lily :cool:

 

 

Alliance & Leicester;

LBA 22nd July 2006

Reply 31st July

MCOL 6/8/06

PAID IN FULL 25th August 2006.....

DONATION HAPPILY GIVEN.......

 

If you are happy with my help please click on the scales at the side of this message

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I will do, my thread is in the 'won' bit and its lil v a&l "won". I'll let u know after the 20th what happens about the overdraft.

:cool: Lily :cool:

 

 

Alliance & Leicester;

LBA 22nd July 2006

Reply 31st July

MCOL 6/8/06

PAID IN FULL 25th August 2006.....

DONATION HAPPILY GIVEN.......

 

If you are happy with my help please click on the scales at the side of this message

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Thanks Lily, Blackcat... i'll keep reading me thinks, but having said that the A+L can't have what i haven't got can they.. its not like my salary goes into the account or anything is it.. the best they can do is to send a bailiff round i suppose..

 

and he'd better be a big one!!!!!!

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Alliance and Leicester credit cards are underwritten by MBNA bank, i don't know if that makes a difference if you claim against A & L or not , but technically you owe the money to MBNA (i think)

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]Thanks Lily, Blackcat... i'll keep reading me thinks, but having said that the A+L can't have what i haven't got can they.. its not like my salary goes into the account or anything is it.. the best they can do is to send a bailiff round i suppose..

 

and he'd better be a big one

Thats what makes Britain Great,the plucky underdog willing to fight his corner.:D

good on yer.

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Thanks Lily, Blackcat... i'll keep reading me thinks, but having said that the A+L can't have what i haven't got can they.. its not like my salary goes into the account or anything is it.. the best they can do is to send a bailiff round i suppose..

 

and he'd better be a big one!!!!!!

 

Ha Ha!!!!!!!!!! That made me laugh :D

:cool: Lily :cool:

 

 

Alliance & Leicester;

LBA 22nd July 2006

Reply 31st July

MCOL 6/8/06

PAID IN FULL 25th August 2006.....

DONATION HAPPILY GIVEN.......

 

If you are happy with my help please click on the scales at the side of this message

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Share on other sites

A&L credit cards are administered by MBNA and there is a separate forum for them.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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MBNA I believe. Take a look at your statement for an address.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Think thats a good idea Brian, still no news on my account closure. Just checked online and can still access my account!!! So much for them closing it.

:cool: Lily :cool:

 

 

Alliance & Leicester;

LBA 22nd July 2006

Reply 31st July

MCOL 6/8/06

PAID IN FULL 25th August 2006.....

DONATION HAPPILY GIVEN.......

 

If you are happy with my help please click on the scales at the side of this message

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