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work programme after 2 years


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I went to sign on last Wednesday and shown them the sanction letter and asked could I apply for hardship and I was given a form to fill out and to get a mini statement from the bank

 

After the job centre I went to the council office to tell them about the sanction and they filled out a nil income form for housing/ council tax benefit and said I'd receive a letter with a decision

 

On Friday I went back to the job centre and handed in the hardship form, they said I'd receive a letter telling me if I'm allowed it or not. But they don't pay anything for the first 15 day? (don't know why). I told them I would be getting paid on Monday if I wasn't sanctioned so my food, electric and gas will run out and if there was any help available. She told me to go the council as its them that deals with that now

 

I went to the council on Tuesday and filled in a online form which asked me what I needed, why and when will I run out of it. I put food - which I'll run out of today (Tuesday), gas - which I'll run out of tomorrow (Wednesday) and electric - which I'll run out of tomorrow (Wednesday). At the end of the form it said I'd not supplied enough evidence and a case worker will get hold of me soon. I told the woman at the desk and she told me it always says that and I'll hear of them in 2 to 4 days. I thought I'd be getting help the same day

 

Its Thursday now and I've still not heard anything. I have no food in but thankfully a bit of electric for now. I really don't know what I'm going to do

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I am sorry to hear of your situation Emma.

 

Is there a foodbank near you? Have you no friends and family who can help?

 

I hope you get it sorted soon and youre ok. Maybe in the meantime send an urgent email to your MP. Sorry I cant be of anymore help.

If you do have a mental health issue tey visiting your local mind centre.

Maybe citizens advice could help? Or some local charities?

Just a thought, take care :-)

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I am so sorry to hear all this Emma, the fact you could be left like this makes my blood boil ! I wish I could help, but as dyfed said is there a foodbank in your area? I hope you get some money through really soon, I truly do. All the best xx

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Thanks for your replies

 

I don't know where any food banks are, but I think I will go to the citizens advice tomorrow

 

It makes me angry and sick to think that family's could be living with nothing, children starving and cold and there is no help.

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Emma - With that Christmas thing kicking off next week, most places will be shutting down. Getting a resolution to your problem may not happen until the New Year.

 

I was going to send you a PM with a small offer of help...

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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Hi,

There is a food bank near where I live and googled them to see how to get food if it ever happens.

Their website says that you need to get a food voucher from professionals like your GP, social workers or the police. Google "food bank" and the name of the area where you live to see location and opening times. My one says they provide people with food supply that lasts for 3 days. You may want to take your sanction letter and mini statement to your GP. Someone up here said that he got a £50 Tesco voucher from A4E when he got sanctioned and had no money so ask your Work Programme provider, anyone, who is still on the scheme. Good luck.

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Yes, apparently the whole world gets a break at Christmas, apart from the unemployed. My jobsearch will consist of the usual 'checked XXXX agency website for admin vacancies' which is all you can really do.

 

Actually, they don't. For at least the last 13 years, my mum has worked over Christmas. Same with most people.

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Thanks for the link honeybee13 I now know where the food bank is

 

Yesterday after I posted on here (coincidence?) I got a phone call from the council. They said after speaking to the job centre and them telling them I wont be getting a hardship payment until the 30th, they can help with food, gas and electric. They said I could have £20 for gas, £20 for electric and £20 for food and for me to come in tomorrow to pick up vouchers for the post office. They also told me if I needed food before I get paid I can get a voucher for the food bank from the ymca or citizens advice, I just need to show them the sanction letter. They said the food bank gives food for 3 days and can be used 3 times in 6 months. I was also told a church near town is doing meals for the homeless over Christmas and I could go there if I wanted to. The woman on the phone sounded really nice and caring

 

Today I went to pick up the vouchers, which are barcode stickers on letters, I took these to the post office and was given the £60 in cash. I'm really glad I got it today, my electric went this morning

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I didn't like the idea of going the council to get the vouchers but the woman in there was really nice, smiling, and said hello. So different from the jobcentre where they make you feel like **** and I don't think I've seen any of them smile

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Pleased to hear that you have managed to get the basics covered for the next few days. Hopefully, the New Year will bring better news. Fingers crossed.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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  • 3 weeks later...

hi everyone and happy new year. my partner/wife has been requested to attend a work focussed interview on 17th jan which is no problem even though they are a waste of time. my wife was sent a letter asking her to attend and i was sent a seperate letter asking me to give or not to give permission to discus my claim with my wife. my question is do i have to say yes and give them permission and if i say no could they do anything about this?. i am not on jsa now but have been put on esa since 17th decmber 2013. thanks in advance for any advise.:wink:

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I think WFIs are conducted by JCP staff, not outside providers such as Seetec or A4e. You don't need to give the DWP permission to discuss your claim with anyone - If they were to talk about your claim with your wife without prior consent, they could find themselves in trouble.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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I think WFIs are conducted by JCP staff, not outside providers such as Seetec or A4e. You don't need to give the DWP permission to discuss your claim with anyone - If they were to talk about your claim with your wife without prior consent, they could find themselves in trouble.
many thanks for that much apreciated. i really cant see how they could anyway as im still waiting for a payment on my esa claim which i put in on the 17th december but i suppose with xmas i should of expected a wait.
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I am now receiving hardship which is £86 because of my sanction, but I've not had a letter yet confirming this

 

I signed on, on Wednesday but because my advisor wasn't in another appointment was made to see her today. Today's appointment I have been given a jobseeker's direction that I will give DWP permission by 22/01/14 to view my universal jobmatch account. I have not been made to sign it and I've always refused in the past to allow them. The letter says the same crap everything else does: your jobseekers allowance could be stopped for a period of time if you do not comply with this direction. Is this going to be another problem now for me and another sanction if I don't allow them access

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You do NOT have to give access to your UJ account. The guidance is very clear on this - and your advisor will certainly know this. While you can be mandated to create a UJ account and upload a CV, you do not have to give permission to the DWP to access it. Neither can you be forced to produce print outs (though you can produce them if you so wish).

 

There's a thread already on here regarding UJ access which you will find worth a read:

http://www.consumeractiongroup.co.uk/forum/showthread.php?410211-Is-it-mandatory-to-let-the-advisor-access-your-universal-job-match

 

The DWP's own union - the PCS - has issued memo's to Jobcentre staff telling them they must not try to coerce or threaten customers to give them access. Document is here, from March last year.

 

http://www.join.pcs.org.uk/en/department_for_work_and_pensions_group/dwp-news.cfm/id/7CB27121-96CB-4363-944EBA40616465A4

 

A lot of people - including myself - have had the Jobcentre 'try it on' and try to pressure us into giving access, as the Jobcentre seems to want us to store all of our Jobsearch on the UJ site. Most of us don't want to do this and continue to produce paper-based Jobsearch evidence, which is perfectly acceptable under guidance rules. Only last week I had the advisor asking why I hadn't given access to UJ and I told them 'because I don't have to, so drop it or I'll report you'..she promptly dropped the subject..

 

Has your advisor issued this Jobseekers Direction verbally? Ask him/her to give you a written direction saying you must give access, signed and dated by them. This will provide ammunition when you make a complaint - I'm betting they won't want to give you the direction in writing and incriminate themselves.

 

They're banking on customers not knowing the guidance - and sadly, a lot don't.

Edited by jasta11
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Thanks for that - they are always trying it on.

It has been printed out in a letter and given to me with my next interview date and time which is not with my advisor, its someone else i'm to see?

She hasn't signed it either, but i think she was writing it on the computer that she had given me this lettter

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I've checked up on the DWP site and a few other sites and can find no evidence of any changes to the guidance saying that we now have to grant access.

 

I'd be interested in what she's actually written on her computer - she'd have to be careful or else it would incriminate her for not following guidelines. I'd definitely ask her to sign that JS Direction..afer all, if it's legal what has she to fear? :)

 

I'd print out the official guidance from links in the other thread - especially Chapter 3 of the Universal Jobmatch Toolkit, which mentions several times that advisors can't make you give access - and show it to her when you next go in, telling her you'll take it up with her District Manager, her Union (who will definitely want to know about staff not following guidelines), and the Data Protection Act people. Hopefully she'll get the message.

 

Also remind her that, under the same guidance - Chapter 3, Paragraph 49 - she's supposed to put a note on your claim that you haven't given access permission. This is to prevent advisors constantly asking you about it all the time - which they often do and it can get pretty annoying. I'm convinced they're being told by their managers to pressure people into giving access.

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Today's appointment I have been given a jobseeker's direction that I will give DWP permission by 22/01/14 to view my universal jobmatch account.

 

Emma078 - Pleased to see that you managed to survive the Christmas shutdown, even if it was a hard time for you. On to the JSD.

 

You need to make a photocopy of the JSD and send it to a Decision Maker (I suspect you already have the address for them). Insist that they review the direction taking in to account Decision makers’ guide, Volume 6, Chapter 34, paragraph 34912 (on pages 199 & 200)

Issuing a JSD to mandate JSA claimants to create a profile and public CV in Universal Jobmatch

 

34912:

Only when it has been explained to a claimant the benefits of creating a UJ Account and public CV in UJ and they refuse, can a claimant be mandated to create a profile and public CV. A JSD to create a profile and public CV can only be made if a DWP IAD service is reasonably available to the claimant should they need to use one.

 

Note: A JSD cannot be issued to mandate a claimant to give JCP access to their UJ account, this is a voluntary action by the claimant.

 

Reading some of the other paragraphs of the DM guidance, I found this on page 67:

 

34247 Bullying and harassment can be defined as any unwanted behaviour that makes someone feel intimidated, degraded, humiliated or offended. This may happen in the workplace between two individuals or involve groups of people and may be obvious or subtle. It may be persistent or an isolated incident that can occur in written communications, by phone or through email or text, as well as face-to-face. The method of bullying or harassment are manifold, and could include for example

1. spreading malicious rumours, or insulting someone

2. exclusion or victimisation

3. unfair treatment

4. deliberately undermining a competent worker by constant criticism.

 

This is under the heading of "Just Cause" and would appear to fit the bill in challenging the sanction that has been imposed upon you. I'd suggest asking for another mandatory reconsideration and that they take in to account the statement from your friend that originally accompanied you to the shop where you were subjected to abuse.

 

Good luck.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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is it true they may just resend you on the wp after the pwp nonsense?

 

I sincerely hope not!!!! It didn't work first time round and it certainly won't work again.

 

Thought I'd post this latest - Jan 13th - FOI response as it's a classic case of the clever wordplay used by the DWP, as well as double-standards (which they're equally skilled at!)

 

https://www.whatdotheyknow.com/request/191645/response/470258/attach/3/FoI%2022%20reply.pdf

 

Basically it's saying that, because the DWP display notices informing customers of the use of CCTV this means that merely by walking into the building you are giving implied consent for them to record you. Naturally though, if we wanted to record them it's a whole different ball game.

 

So maybe we should all print - in MICROSCOPIC font and in an obscure corner on our Jobsearch sheets - the phrase 'Interview recording in place', then they would also be giving implied consent for us to record.

 

On second thoughts..let's just record them covertly as we usually do :)

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is it true they may just resend you on the wp after the pwp nonsense?

No they arnt sending anybody back to work program because of the New Scheme coming into play which is similar to the mandatary works scheme (MWS) For Everybody who has been claiming jsa for 3 years or more basically it is still being drawn up but MWS was either a period Of 6 Weeks Mandatary Voluntary Work Full time (30 hours a week) or 12 Weeks Part Time Mandatary Work Placement (3 Days per week plus 1 day for Job Search - Depending on your needs and placements depending on what is available in your area so it could be doing various roles from charity shop work to litter picking or bag packing at tesco- the new scheme comes into play 1st April 2014 and will replace Post Work Program Support any claiment due to finish pwps before then will have it extended to April 2014

TJR JNR

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