Jump to content


British gas & EDF energy


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3249 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

HI i am looking for help regarding letters i am reciving from DEF energy.

 

i moved into a property in april of last year and step up for my supplier to be british gas. I was sent aletter confirming that my new supplier is now british gas.

 

since april of last year i have been paying british gas £58 per month by DD for my gas.

 

in december of last year i was sent a letter from EDF energy saying that i had not been been paying for my energy supply. i have explained to EDF Energy that i had changed supplier and my new supplier was British gas.

 

after checking my address online on my BG account i noticed that the address as a different address. I have contacted BG to inform them of this and the address has now been corrected.

 

i have then recived a letter to state i have not been paying for my supply from BG since august and that i have cancelled my DD. After containg the bank i was informed that the DD was cancelled by BG.

 

so all in all i have payed BG £406 For a supply i was getting off EDF Energy. i have now been hit with a bill for over £800 off EDF stating i must pay for the gas i have recived.

 

i contacted BG regarding a refund of the sums i have payed for a supply that i had not been reciving form them selves and was informed that the most they could refund is £132.

 

this is origanally a fault on BG's behalf and they are saying its down to me to set up a payment plan with EDF to repay the sums there requeting and that i need to take up the complant with EDF

 

I have wrote letters to both BG & EDF explaining in detail whats happend and never seem to get anyware its as if no one wants to deal with it.

 

i would really like some help from someone as im getting to the point were its strssing me out and starting to get me down

 

thanks in advanced.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...