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Arrow Global LTd acting for 02

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Hi I keep on getting letters from Arrow Global for a defaulted 02 account I got into difficulties due to me loosing my job back in 2011.

 

the account is still registered at my parents address it also shows that address on my credit file they are not sure which adress I am at so they are sending letters to both of them. I have not responded so they are sill in the dark

 

They are defaulting my credit file every month

 

What would be the best way forward I tried to get 02 to take a payment they just said it was in the hands of the DCA company.

 

Thank you

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pay by your internet banking site

they cant refuse it that way.

 

however.

 

tell us more about the debt please

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Do the letter refer to O2 as Arrows client, which company shows as the owner on the credit file?

 

BTW this is not a default each month just an up date that the default still exists.


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Hi Thank you for replying to my post

 

on my credit file it states that the lender is Arrow globa. l Account type telecommunications.

 

on the letter it is sent from Rossendales collect and there clients name is Arrow Global Guernsey.

 

 

£473.53 with the usual threat of legal action if not paid in 7 days.

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right

owned by arrows then

 

so its a DCA chasing a debt for a DCA

 

very dodgy

 

 

the OC [o2] would not sell a debt if they could get you into court

 

they usually sell lemon debts on

for pennies to a fleecer.

 

what were the circumstances of the debt?

 

just didn't pay it or it cancellation charges

 

what happened please

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Just didn't pay it because I had lost my job

 

I did try and pay some off to 02

 

but they said they couldn't take any money off me because it was in the hands of the DCA ,

because it was registered to my parents address they could not identify where I have been living

so I think this frustrated them a little

 

Never replied to there letters.

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have you got all the o2 statements?

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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O2 are able to take payment even if it's with a DCA (unless they have sold the account in which case they wouldn't have just said that it's with a DCA, so really O2 refused payment ...

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Hi Thank you for your input

 

what do you think would be my best option I do not have any of the 02 statements I was rather hoping I could just make a full and final offer and get them to clear my default, or at least say it is satisfied.

 

I am still on JSA at mo

 

Thanks again

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something smells here

 

i'd SAR o2

 

 

letts get all the info.

 

why did they sell the debt?

 

there must be something wrong with it.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Hi dx

 

OK I will SAR them, shall I post it as a new thread on your page when I get an answer from them.

 

Thank you

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no continue here on one thread

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Hi is this the correct address to send a SAR request to O2

 

PO Box 116

LEEDS

LS11 5DS

 

 

Thank you

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Hi, I'm about to send a SAR request to O2, and just wanted to check if this is the correct address to use?

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Hi Oshole sorry for the late reply as far as I am aware yes

 

hope this helps

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Hi dx100uk

I am carrying on from the Arrow Global thread if thats ok

 

I have just received a letter from them saying that ARC Europe are now handling my account that was sold by telefonica,

 

 

at the bottom of the letter they have offered me a 25% discount if I pay now

 

 

I was thinking of offering 40% as I am unemployed again,

 

 

I am put off slightly by the small print that says that they can only mark my credit file as partially satisfied

 

 

can't they mark it as satisfied as I feel that there isn't any point

 

 

would like this default removed as getting any credit is near on impossible even with just one default for £473

 

Not sure if its ok just to carry on with the original thread or not s apologies if this in correct.

Thank you

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you write any TELL THEM

 

 

you will be prepared to offer 40% of the debt value if:

 

 

they mark the debt SETTLED not PS

remove ALL negative data [defaults and markers]

state this in WRITING first before you make the payment.

 

 

 

 

what is the default date?

 

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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