off sick with no sick pay or benefits, please help

[elixia]

Hello, new here so if this is in the wrong area i'm sorry (also dyslexic so excuse my poor english)

 

I'm here on behalf a friend, he's been off work for 2 months now with mental illness (depression and anxiety attacks) He's been given a doctors note for his sick pay but so far his work place as only paid 2 weeks worth of SSP during that time. He's gone to CAB who moved him onto the jobcentre to take the matter further. they need 5 weeks of payslips to process his claim. He didnt have any since they were never mailed to him. He managed to get hold of work to get them mailed to him but 2 weeks were missing (2 weeks which he wasn't paid SSP) so the jobcentre wont process his claim. They asked him to get his workplace to sign out a SSP1 to declare why and acknowledge they werent paying his SSP. He's sent it in but they've done nothing about it and not returned. He's gone to his local HMRC office they told, its was the wrong department and couldn't help and sent him to another one who said the same, who sent him back to the jobcentre who told him they couldn't help without a SSP1 or those payslips.

 

so he's at home with no gas, no electric and no food.

 

Its heartbreaking, he's given up. this hasn't helped his mental illness to the point his doctor gave a sick note for a month now. He's been give the numbers of two organizations ACAS and another one he said was more local (didnt get the name) since ACAS might not help because he's only been working there 1 year and 10 months.

 

Were inviting him over for a week of so to try and cheer him up and lift his spirits but is there nothing else we can do? is there nothing else HE can do? he's been going from pillar to post trying to get this sorted but gets fobbed off at every turn.

[mariefab]

HMRC employee's enquiry line- 0845 302 1479 might be able to help. Or they may be able to direct you to the right department.

 

Also see below, especially page 29.

 

http://www.hmrc.gov.uk/helpsheets/e14.pdf

[becky2585]

I don't understand why ACAS won't help? What had he asked them to do?