Billing Finance Car Loan Issues - court papers arrived - scotland. **SETTLED**

[luisedinho]

I took out a sub prime car loan with this nasty bunch in march 2011 for £1500 (£2400) after interest over 18 months paying £120.97 per month for 17 then £125.97 in month 18.

 

All went fine until just before the october 2011 payment when I lost my job and informed them (as they ask you to do on their website claiming they want to help)

and I was treated like a leper. Their attitute was 'tough-pay up or else!!

 

I am paying them what I can afford justnow-£80 every 28 days until I am working again

and have made them countless offers to reduce the shortfall on top of the £120.97 I should be once working or £80 while unemployed

until balance paid off but I just get blanked until the red letters arrive when they demand amounts they know I cant afford.

They know I got laid off and they know I am in a vunerable position yet they never sent an inome/ expenses form despite me repeatedly asking for it.

 

Also I have challenged them on letter costs- £20 and £25 and they make sure they send them both out which I feel is an attempt

to make me look bad and engineer situations in their favour.

 

When I challenge them they hide behing t&c but the latest letter they sent this month they charged £30 where they demanded £400 in 2 weeks

from an unemployed person or theyre threatening repo.

 

This is despite me telling them on countless occasions I need it for travelling to interviews

and some of the jobs I have gone for are off a bus route or unsociable hours.

 

They even tried pressuring me into ending the agreement but I keep telling them no because the car is a necessity

and no car would mean not getting these jobs and would cost them payment.

 

I have paid over 1/3 and agreement is covered by Scottish Law which with Billing Finance being english they really dont like.

 

I have reported them to the Financial Ombudsman.

 

Any other advice?

[dx100uk]

their PENALTY charges are unlawful and can be reclaimed

 

have you got the agreement?

 

dx

[luisedinho]

Got out the agreement. Back page is their charges

Arrears warning 1 £25 (they make sure they send this one regular)

Arrears warning 2 £20 (not slow sending these either)

Default letter £30 (just had this making unreasonable demands-pay £400 by 1/3 or we intend repo)

 

I know these charges are excessive and when I have complained they hide behind t&c.

 

They are getting paid 2/3 of the monthly which is all I can afford and they know it still they continue their agenda.

 

The way the 28 days fall they are getting paid mid month (even if it did fall on the 1st the letters would still come).

 

Just now I reckon I have paid 45-50% of the cost (£1200 just over) and the value of the vehicle now I would estimate at £700-900 (needs £300-500 worth of repairs).

 

It feels like they are rapidly 'adding to the arrears' in an attempt to smear me which falls in with their campaign.

 

They kept offering me termination even though they knew it isnt an option and they say if you are struggling get in touch.

 

Well I do that and they talk you down talk over you and patronise you. I complained to the company which as expected was a whitewash.

 

And they dont like the fact im Scottish, live in Scotland and the agreement is in Scottish Law while they are in Northampton.

 

I know they do have to go to court to try repo and I know I will be applying for time to pay to get an agreement in place

where while i am unemployed I keep paying what I am paying until working

then I will look to chip away at the outstanding.

 

I would also look to getting their 'fees ' taken off the balance and no more added in future.

 

Just pray you never have to deal with this lot!!

[dx100uk]

can you scan it up please?

 

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

convert existing PC files to PDF [office has an installable print to PDF option]

..

goto one of the many free online pdf converter websites ...

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

i'e Default notice dd-mm-yyyy

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

[luisedinho]

Got them scanned just hope the edits worked

Edited February 17, 2013 by dx100uk
docs merged & redacted - dx

[dx100uk]

ok i'll pop back later

 

bit busy

 

dx

[dx100uk]

something smells here big time...

[luisedinho]

What do you think is up with it? To me it seems rather loaded in their favour, especially the wording they use

[dx100uk]

fill this in for the charges they have levied please

 

list EVERY PENALTY fee on the date they charged it

 

int rate 71.8

 

This fourth spreadsheet is useful in calculating a regulatory based compound interest award for PPI on a Revolving Credit Account. Or for a PENALTY charges Reclaim. Not all statements are required for this sheet because it will work out the compound interest on the PPI payments you do know about. It will not work out the additional 8% interest, to do that you will need spreadsheet three above AND all of your statements.

 

FosCISheet v101.xls

[luisedinho]

Not got any to hand but have had the £20 and £25 letters 4 times each and the £30 letter once and to my knowledge I have paid £1200 of the total sum. Im more concerned about the repo part and them agreeing to a payment deal but would be handy to know if I am being done over and what to do about it.

[dx100uk]

if you are in scotland they cant repro without a court order end off.

 

have you not got a list of charges or statements?

 

dx

[luisedinho]

Think I have accidentally shredded them but can add up £170 of their 'charges'.

[dx100uk]

you dont add them

put them in the sprady

 

however

 

i think you need to SAR them

 

dx

[luisedinho]

Going by the letters and whats in them thats where I got the £170. That plus interest would be a shocking amount

[luisedinho]

Got letter from FOS acknowledging complaint against this lot. Now lets wait and see what lies they tell them to try and secure another whitewash.

 

With tomorrow being the deadline for their latest unreasonable demand lets see if they still press ahead despite the complaint hanging over them.

 

Hopefully the FOS will tell them to accept what I am giving them as at least it shows I am making efforts to pay and the lack of income/expenses form despite me asking for it their unwillingness will hopefully count against them.

[luisedinho]

If my sums are right I have had £215 charges so should I claim for that plus 71.8% on top? If thats right they should write off near £370!!

[dx100uk]

This fourth spreadsheet is useful in calculating a regulatory based compound interest award for PPI on a Revolving Credit Account. Or for a PENALTY charges Reclaim. Not all statements are required for this sheet because it will work out the compound interest on the PPI payments you do know about. It will not work out the additional 8% interest, to do that you will need spreadsheet three above AND all of your statements.

 

FosCISheet v101.xls

[luisedinho]

Cant get them to work-just comes up as hyroglyphics

[dx100uk]

have you ms office installed? [EXCEL]

 

dx

[luisedinho]

Its openoffice i've got-one of the free ones

[dx100uk]

should work in open office ok

 

try a direct copy from here

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

 

dx

[luisedinho]

Just got it to work-that would wipe over 50% off the 'arrears'!!!

[dx100uk]

want us to check it

 

you'll have to convert it to pdf mind

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

[luisedinho]

Not 100% on dates, reckon theyre roughly about the time in each month

[dx100uk]

yep looks ok

 

dx