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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi. Can anyone help me?

 

My parents have had stuff with Brighthouse for a few years. (in dads name)

my mum passed away in November, she was my dads appointee so his money got stopped until we could sort it. it took 4 weeks.

 

Brighthouse asked for £135 otherwise they would take the stuff back.

 

the problem is this:

 

My parents got my sister and nephew (aged 4) a couch and an xbox.

they live around the corner from my parents house.

 

the couch is broken and needs replacing.

 

Brighthouse have come up with a number of excuses not to replace it.

from it been at my sisters address; to not having stock.

 

They even said it was because my sister had had to send something back to them voluntarily on a previous occasion.

 

This has been going on 2 months. so my dad has said until you give me a date for replacing the couch I'm not paying. He hasn't paid for 2 weeks (couch only.)

 

The xbox is in brighthouse currently been repaired but because someone has told them that the kinect is elsewhere they are saying we cant have the xbox back.

 

There are 18 weeks left to pay on the couch and 12 weeks on the xbox.

 

They are ringing me all the time. I don't have an account with Brighthouse. Never have and never will.

 

I didn't think they were allowed to do this. The couch is the only thing not up to date with payments.

 

I phoned their head office. They said everything is at the managers discretion.

but they did say that as long as the items were in the area they can be at different addresses.

Also that if a person returns items voluntarily they shouldn't hold it against them.

 

My dad is 72 and has mental health issues and it is obviously stressing him out.

 

My $ year old nephew is upset.

 

Oh and brighthouse said my dad could be prosecuted for fraud.

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hi goldie

what a tangled web...

firstly lets blow a few things out the water

they CANNOT just take things back

esp IF more than 1/3rd has been paid!

they would need a COURT ORDER

and it would be COURT BAILIFFS not some BH muppet.

so DON'T fall for that one!!

 

next time BH start willy waving or appear at your door

CALL THE POLICE.

they are NOT BAILIFFS!!

next

this holding things to ransom

till other items are return.

urm.. thats ILLEGAL!!

 

now this sofa...

how old is it?

how long into the agreement did it go wrong?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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i would say over 2 years. my mum didnt like it so she passed it onto my sister. i know what they are doing is wrong but i work and my dad goes in on his own. like i said he is 72 and i saw him this morning and he is getting so confused with all what is happening. The manager at brighthouse said dad had told him he was giving my sister the money to come in but dad says it never happened.

 

only recently discovered it was broke. think it had been broke a bit but my sister didnt realise she had cover on it until i had seen what they were paying and i told her to make them replace it. it was well over 2 grand and there is something like 300 left on it. My sister has had the xbox for nearly a year with 12 weeks left on it

Edited by Goldie1976
forgot to answer a bit
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you sre going to have to get involved and sort it.

 

and get those useless insurances refunded too!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Its annoying because it isnt my account but i hate how these people seem to think that they can get away with whatever. The way they speak to people is a disgrace aswell. Not all of their clients are uninformed about their rights; but that is what they rely on. They exploit vulnerable people.

 

I spoke to them about the insurances and they said they wouldnt remove them without my dad going in and seeing them to sign new agreements and without valid household insurance.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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