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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Donations to VAT paying company

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(just hat to lol at my Mac there saying Dalmatians instead of Donations)...




I run a new company, just started off and am about to sign up for VAT. It is an Apple Softwre development company. In short, I make apps for iPhones, iPads and Mac's.


Some of the apps will be paid (I say will as I haven't gone VAT yet), but other's aren't as they're part of community projects for which I get donations.


When I go live with the company and that code I used (the software I designed) is part of the community project (which I have NO intention for charging for), how would I account for the donations thankful members send me?


At the moment as an individual, every penny goes into NSPCC, but when I start the company, I would like to have these funds parted between NSPSCC and some back into the project itself (cost of hosting websites etc...).


Can someone give me some pointers as to how to handle this as to date, the HMRC like me as I've remained transparent and I don't want something like this muddying up the waters.





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Have you registered the company with HMRC? do that first. How much do you think your turnover is likely to be? If it is less than £64k a year dont register for VAT as all you will do is generate money for the taxman without any need to do so and no benefit to yourself. You can then quite simply divide the donations between your company and the chosen charity providing that you dont affect the solvency of the business and the charitable donations are not greater than a certain percentage of your income (cant say what this is off the top of my head) Donations to you will be treated as ordinary business income and the development costs as allowable expenditure. Subtract your allowable expenditure from the gross income of the business and you get your personal income, which you put down on your tax return and pay class 2 or class 4 NI contributions and income tax on. If your turnover is greater than the VAT threshold you recalim any input VAT you pay out and add output VAT on your sell prices (or subtract them from your sell price) This gives the tax man around 4% of your turnover if everything is VATable when you buy it in but if you are developing your own things the VAT man gets the full 20% from you alone. You then have to give VAT receipts to your customers so they may claim their input VAT

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I am registered with HMRC for VAT and have a VAT reg number. THe turnover isn't more than the threshold for the first few years and I've indicated this on the forms. Either way, despite being under the threshold, most of my products are vattable and I'd prefer to pass this onto my clients, hence the registration. It just makes things easier and more cost effective for alower budget start-up.


The only benefit to me is that I can easily grow the company and move figures around as VAT is passed on until the end of the year (which I'm ok with). It makes things a little easier as I'm doing the books myself.


In regards to the donations, they are purely aimed at a particular project. I'm NOT entuirely sure if it's registered as a Charitable company, but non-the-less, I don't see a penny of it. All donations are duely forwarded.


In regards to the development costs, these are all already factored into the company. i.e. the time I've spend, the money I've spent on online utilities to support it (montly utilities much like water and electric)..


Can I jsut list everying in the books as follows:


1) Income: Donations: £100 (example)

2) Donation contribution to cause: £70

3) Utility expend for cause: £20

4) Media and stationary used for cause: £10


It's clearly going to show up in my books that I'm not making a profit nor loss on this, but either way I'd like to contribute as it would do wonders for my company reputation. Which is, despite a benefit, not monitisable (is that a word?). i.e. I can't put a value to the reputation I get from it.


In regards to VAt in general, I know how to account for that.. I've got no issues there at all.. I work on a cash basis VAT system, workes wonders, the HMRC is happy with my submissions but I'm not too sure how that would work (the donations for the cause).






*edit* jsut to reiterate. Every penny spent on this project, I intend to cover with the donations and the rest pass on to the major contributors. i.e. I spend 1 penny I get 1 penny, no amount made.

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