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neil6534

Rbs overdraft charges on overdraft charges

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Hi all....RBS have been charging me interest for my 1k overdraft, these charges have taken me over my limit for which I then get a £6 daily charge. Then I get increased overdraft interest charges for for going over my limit. These charges get added to my account which takes me over my limit and thus the spiral continues.

I have asked RBS to change the date of when the charges are added to my account but they wont.

 

Are they allowed to add charges on charges?

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no

 

BCOBS complaint!!

 

dx


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Cheers DX - yep clearly states charges on charges...I'll keep you informed as to how i get on but knowing RBS it will take them a long time to say no

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right then, RBS have rejected my compliant, only offered 12months of refunds, against £2800 worth of charges..they refuse to confirm that they are not allowed to add charges to charges and refused to acknowledge that they are not allowed to default me for overdraft charges...one last letter to Mark Davies their complaints director....................then what...any suggestions?

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RBS has offered a refund of just over £2400 to me today on the basis that they feel the charges were unfair due to the fact that the account has not been used since Sept 2009 and not because that they put charges on charges. This is probably so that they do not set a precedence in refunding on charges on charges. I still have to battle the 3 defaults shown on my credit file, added in 2010 but thats another story.

 

I have names, emails and phone numbers for senior member of the RBS complaints team, right up to director level that I am happy to share with anyone who wants them.

 

Another win for the joe public.

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was this a bcobs based complaint?

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI Read Here

3. Reclaim Bank Account, Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial Read Here

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it was BCOB based ie...charges on charges - but 3 letters to the complaints team, followed by letters to the data controller and complaints team manager, then a letter to the complaints direct and then direct laison with his PA got the result....along with threats to take this to the FSO and BCOBS

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