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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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family becoming homeless


Flower13
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I know a family who is about to become homeless. They are a couple with 3 kids theyr landlord is asking for posession of the house he first gave them 2 months notice now that time ended and he applyed in court they just received a letter from the court lately

any advice so i try whatsoever to help them??!

Regards

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Hi Flower13

 

Please be patient as its the weekend it may be quiet but you will get advice.

 

Could we please have some more information to assist you.

 

1. What type of AST/Tenancy Agreement did they have?

2. Did they pay a Deposit?

3. Were all Rent Payments up to date?

4. If in Arrears of Rent by how much Arrears?

5. Were they served with notice of the hearing?

6. What does the Court Letter State? (Minus any personal details)

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Hi there

 

thx for getting back so quick

yeah they had 12 months agreement wich ended last october

no they did not pay deposit

yes all rent up to date

they first had a 2 moths notice i think was something based or called section 21 because that has finished and the advicers told them not to leave theyr landlord applyed in court.

In the letter just says that the landlord is asking possesion of ......add and to reply back confirming they are the tenants and that the court will decide when they will be leaving.

I hope i explained proply

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Hi Flower13,

 

If the tenancy (assuming it was an AST) came to its end the landlord can reasonably expect any tenants to leave at the end of the term. Are they not moving because they cannot afford to put down a deposit on a new rental? I am wondering if they might qualify for an emergency loan if that is the case.

 

DD

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You could ask them to speak to shelter who may be able to help, to contact local housing associations or council.

Have they spoke to the LL as to why he wants the house back or them out?

is the s21 notice valid with correct dates etc.

notice must be two months received two months prior to the contract monthly date.

at the moment a S21 notice is a no reason claim for repossession, however there is a case that they do have to give a valid reason and Article 8 of the human rights act may support this and is being considered in the appeal court at the moment. judge may defer eviction! discuss with with shelter?

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They are in receive of benefits thats for DD

and yes they did go to the council as shelter told them so when they received the eviction letter based s21 and the 2 months have passed they thought thats it he wasnt taking them out until a leter came from the court to confirm they r the tenants,,,,-th LL told them he wants to move in himself

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  • 2 weeks later...

They must go to the Council Housing Office first thing on Monday and be prepared to sit there all day if necessary. A friend of mine in a similar situation did that and in the late afternoon they found her a flat. Not guaranteed, of course, but worth a try.

 

As they have been paying rent, I assume they can still pay rent, so it is the deposit that is the problem. Is that right?

 

DD

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They also must not move out until actually forced,i e bailiffs turn up unless they get somewhere. I know someone who was evicted and literally had to wait until that day to get emergency accommodation in a travel lodge.

Any opinion I give is from personal experience .

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Thx for the advice told them they will go on Monday

As if it comes for the bailiffs they told me they will try to keep the kids in school or a friend is not fair to them is enough they have to deal with the movement cos they were born in that house

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NO NO I mean 2012

They were shocked as you as they were reading that letter now phone calls have to start Monday which they probably will say "is a genuine mistake" which ppl should accept but when that mistake is done by ppl they will take it in consideration and put a big full stop.,

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  • 1 month later...

Hello everybody

Here is the latest news after bailiffs family moved by the council in a Lanlord flat said it will be temporary but a new measure they try not to send family's with kids in b&b.

The flat was not bad but as there are single glass windows all the cold outside can be felt inside. But they r happy not to put the kids in more stress .

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Hi Flower13

 

Firstly how are you doing during all this and the kids

 

Thank you for the update and hopefully that temp accom wont be for to long.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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  • 6 months later...

Hello there have been in temp acc for 6 months now Lanlord selling the flat have to rush back to the council.,.

Just wandering can someone help me explaining can and what can the councillor help ?? Is unfair being moved every six months with three children

Regards :(

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Hi Flower,

 

I'm so sorry to hear this.

 

Unfortunately no-one can ever guarantee a landlord won't decide to sell his property.

 

Firstly go the Council and see what they can offer. Then if they are unhelpful contact the Councillor and ask him to put some pressure on the housing office.

 

Does your Council allow tenants to find their own accommodation? I know they all vary. If so, it's worth trying to do this and then checking with the Council that it would be acceptable.

 

Regards,

 

DD

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even if LL is selling you do not have to leave immediately, you are protected.

What sort of notice has he given you, a S21 with the correct dates? and information.

he must give you at least two clear months notice, ending on a rent period date.

Even then that is just a notice for repossession ( not eviction ), he would have to go to court for that.

Did you pay any deposit and is it protected?

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