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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Link & old GE money loan debt


chis1230
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right then guys, where do i begin with these un-helpful people.

 

My partner and i got into alot of debt about 7-8 years ago.

We have 5 creditors at present and one of them being link financial.

 

We have been in a so called debt management program for six years with (unfortunatly) spectrum financial services,

although they are known with many different names.

 

Our original plan was five years and our creditors will accept a reduced settlement for us to be debt free.

 

The five years came and went and when i contacted spectrum to challenge them, they say there was never a five year plan between us, i disputed with them , but hey where do i stand eh !

 

I then told spectrum to go away and contacted stepchange who are now helping me free of charge to manage my debts.

 

This management is to include paying my debts with s/o at the rate of £1 per month,

all creditors have accepted this offer accept these idiots link financial,

who are demanding a minimum of at least £5 a month,

which they say is their policy (which i have read time and time again on these forums),

unless i claim jsa and am not a homeowner, and then they will accept the £1 i have offered.

 

The original debt is with GE money for double glazing that i was pressured into buying with safestyle uk,

 

The amount was for £1000, during the time i was with spectrum this amount was the same until last year

when all of a sudden they have increased the total amount we owe to more than £2000.

 

After sending them a statement of affairs and offering £1 a month, they refuse to accept it and they demand more, which i am not prepared to accept.

 

I am more than prepered to take these clowns on in a court of law,

but i need your advice on what to do next,,

with your help we can get one over on these money making [problem]s and put them to bed

 

so who is prepared to help me all the way ?

 

I can't do this without you, so please help

 

yours sincerely

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Get a FULL breakdown of the amount they claim you owe. Your information shows theyve loaded on a ton of unlawful charges and link are very well known for doing that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I would suggest that you write to link and DEMAND a breakdown of the charges that have been added, have you obtained a copy of the credit agreement yet?

If not make a CCA request to Link, use the template from the CAG library, Link have 12+2 working days to comply and there is a £1 statutory fee to pay.

 

Interest and charges cannot be added unless allowed in the original agreement, have you checked your credit reference files to see the status f the debt, if not it would be wise to do so.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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oh dear link again and spectrum too

 

both the two biggest fleecers out there.

 

i would sus pect you owe NOWT.

 

SAR spectrum

 

sar link

 

sar GE money

 

stop any payments NOW

 

pers i'd dump stepchange and do it yourself

 

do ALL your debts show on your cra file?

 

if not you need to do some SERIOUS investigations.

 

this is where your mnoey goes:

http://www.homesandproperty.co.uk/property_news/news/millionairedebtcollectordigsdeepinsouthkensington.html

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi guys

 

Thanks for all the useful info.

 

Right, I must admit i have been a little lazy with this debt as the monthly payment was affordable before i was made redundant. ( something i forgot to mention in my thread )

 

I have got the cca request template letter ready to send,

do i just make a request for the breakdown of all added charges on a seperate bit of paper ?

And do you know which address i should send this to, London or Caerphilly, I have only ever dealt with Caerphilly

and i thought they were a local company until i read it on another thread.

 

Sorry dx100uk i should of made myself a little clearer with stepchange,

I was made redundant from my job and was unable to pay spectrum the monthly fee,

i gave stepchange a call and they advised me to get shot of spectrum straight away and stop all payments to them,

then to take over myself and contact all creditors and offer them a token payment of £1 which i did.

 

After 2 months passed by all creditors accepted apart from link, who had not replied to me,

then all of a sudden a phone call on the 7th feb saying that my proposal has been turned down

and the minimum they can accept due to company policy is £5,

with this i asked for them to make all further corespondence via post and refused to talk any more and the call ended.

2 days later a letter arrived demanding the minimum of £5 with an enclosed d/d mandate.

 

At this point i thought to myself, right then i've had enough of you robbing ******, if thats how you do things i'm ready for you, which brought me to posting my own thread .

 

sorry if it's a little long winded, just thought i should explain the exact goings on from them.

 

I will sar them and get my files from a cra, i will keep you updated as soon as a receive any response.

 

Once again Thanks for your help.

 

Chris

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CCA anyone you are currently or were paying anything too.

if you know the debt is a BANK account or mobile phone debt CCA is no good.

 

an SAR to each ORIGINAL CREDITOR will give you the statements/charges list

 

use blank PO's [£1 CCa , £10 SAR]

 

if you have several 'debts' with the same 'banking group/parent company'

you only need to sent ONE sar and pay ONE fee.

 

And do you know which address i should send this to, London or Caerphilly, I have only ever dealt with Caerphilly

and i thought they were a local company until i read it on another thread.

 

^^^whats this about?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well London then!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi guys

 

A quick update on whats been going on

 

since i requested the above mentioned details from link

 

i have received 2 phone calls from them trying to get me to pay the outstanding balance of 7 pound something,

and a letter dated 18th feb saying

 

' As you are aware asset link capital (no1) limited purchased your debt from GE money consumer lending limitad on 7 december 2006

and as such we do not always hold this documentation.

 

We have requested a copy of the agreement and the most recent terms and conditions your account as operated under from GE money consumer lending limited

and look forward to sending this to you in the near future, however please be advised that this can take up to 30 days to provide.

 

What do you think guys, is this the norm from them ?

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12+2 working days is ALL they have

 

end off!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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failure to comply letter

 

green library tab top left

 

dca section on right

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi

 

I received the documents relating to my sar request within 12+2 days,

 

They (link) say £10 will be added to my balance to cover the cost,

even though i enclosed a postal order for the charge,

 

looking through the thick pile of info they have sent me it is clear to see where the extra charges have come from,

every time i was paying them £5 a month they were adding between £30-£40 interest,

( the bare faced cheek of these people).

 

With regards to my cca request they have now failed to send it to me within the 12+2 days time limit,

i have got the template letter and it is being posted out today and will await the reply.

 

Also viewed my credit report which only has one default with the co-op , the only mention to link or Ge money is in the financial associations section,

no where on the report does it state i am in debt with them,

 

the report only shows 6 credit accounts- 2 mobile phone, co-op, catologue,mortgage and bank.

Will keep you updated on the reply from them

 

Thanks

 

Chris

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oh dear. Not cashing your cheque/PO and adding the £10 to the debt so they can make more off it. Naughty Naughty link.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 1 month later...

Hi

 

Just a very quick update on this,

 

Link says on letter dated 18th feb that they have applied for a cca and it can take up to 30 days, well past the 12 + 2 days.

 

On the 4th march i sent them a failure to comply letter (using the template from library),

and as of today 6/4/2013 i have not even had a reply from them.

 

Where have they gone ?

 

All seems a little fishy if you ask me,

 

any ideas, is this the usual tactics from them ?

 

cheers

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so back to post 7 now

 

do it to the rest of 'em

 

how many more are cash cowing you?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok so that is your agreement

 

still doesn't mean you owe them money

 

you need to SAR ge money

 

and spectrum.

 

if you wish.

 

write back to link

indicating that this small debt of approx. £1300 has been paid at varying rates since late 2006.

 

you DO NOT have ANY STATEMENTS to show WHERE you payments through spectrum have gone

 

and that UNTIL you receive such info the account is in dispute.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

Is that all i need to include in the letter ?

 

what about the copies of the payments they have received from spectrum ,

which was in the file they sent me after i requested a sar.

 

And how are we aware of the varying rates since 2006?

is this because they were adding interest at their own free will ?

sorry but it's all getting a little confusing now.

 

I will sar GE money and make a start on the reply to link.

 

Did you notice the letter headed paper only said Link Financial and not outsourcing as all previous letters have been for the last year or so.

 

Regards

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have you uploaded these link payments?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok

 

cant comment when we've not seen or known of them

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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when you next do the uploads

put them in a multipage word document FIRST and pdf that.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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