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Appalling treatment of temp workers by recruitment agency / Rant !

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This is my first post. So, greetings to all.

 

This “thing” is a first for me but now its happened imfairly convinced that it’s a practice used all too much in the recruitmentindustry.

 

Ill try to be brief.

 

I recently started a new job. Im employed thru a recruitmentagency, to workfor their client in a warehouse role for £6.59p/h. The jobs’ fine. Nice people,my line manager is really friendly and helpful and all is good. During my registration/interview,with the agency ,I was told among other things that plenty of overtime wasavailable there. ( I should of asked for more detail in hindsight. Instead I justsaid great). And why not. Overtime is how those of us at the low end of the paybracket top up our meagre wages. So one day I asked my line manager at theclient company about doing some overtime to which he said “yes, as much as you want. Standard overtime is paid at time and a halfand Sundays are double time

Decent enough.

 

So I did some evenings and a full weekend. On payday I expected my wages to be decent but no !! I was only paid the standard rate of £6.59.When I approached the agency I was told that although the client pays overtime at£xxxx we don’t. We pay you overtime at the standard rate !!!!!!:-x

I spoke my manager at the client who was completely unawareof this. So all that extra work I did, that extra money went straight in thepockets of the agency. Its disgusting. Theyare basically profiteering and exploiting low paid workerswho are desperately trying to get by and try to do this by working extra hours. Im sureits all perfectly legal but shouldn’t be. If the client is paying extra forovertime then the agency should pass that on to its workers.

 

:sad:

Edited by honeybee13
Removing agency name to prevent possible problems.

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This is my first post. So, greetings to all.

 

This “thing” is a first for me but now its happened imfairly convinced that it’s a practice used all too much in the recruitmentindustry.

 

Ill try to be brief.

 

I recently started a new job. Im employed thru a recruitmentagency, to workfor their client in a warehouse role for £6.59p/h. The jobs’ fine. Nice people,my line manager is really friendly and helpful and all is good. During my registration/interview,with the agency ,I was told among other things that plenty of overtime wasavailable there. ( I should of asked for more detail in hindsight. Instead I justsaid great). And why not. Overtime is how those of us at the low end of the paybracket top up our meagre wages. So one day I asked my line manager at theclient company about doing some overtime to which he said “yes, as much as you want. Standard overtime is paid at time and a halfand Sundays are double time

Decent enough.

 

So I did some evenings and a full weekend. On payday I expected my wages to be decent but no !! I was only paid the standard rate of £6.59.When I approached the agency I was told that although the client pays overtime at£xxxx we don’t. We pay you overtime at the standard rate !!!!!!:-x

I spoke my manager at the client who was completely unawareof this. So all that extra work I did, that extra money went straight in thepockets of the agency. Its disgusting. Theyare basically profiteering and exploiting low paid workerswho are desperately trying to get by and try to do this by working extra hours. Im sureits all perfectly legal but shouldn’t be. If the client is paying extra forovertime then the agency should pass that on to its workers.

 

:sad:

 

I agree it is disgusting. It is even worse than first glance when you look beyond the headline figures at the margin figures.

 

Assume your rate is £6.59 but the agencies rate is £8 (Of course we don't know the agencies rate / margin, but this shows an example)

 

The agencies margin is then £1.42 / hour.

For "time and a half" you would expect the margin to be £2.13 but it is (£12-£6.59) or £5.41 ... Not a 150% increase in margin but over 350%

 

For "double time" instead of a margin of £2.84 they are getting (£16-6.59) or £9.41 : not 200% but over 650%.

 

 

Sadly, as the client site contracts with the agency, and the agency contracts with the employee, this means : The client site can tell you they pay the agency time and a half for saturday / double time for Sunday working, but they can't tell YOU you'll get time and a half for Saturday / double for Sunday, as your contract isn't with the client site, only the agency.

 

If the agency can treat its temps so badly they likely won't listen to the temps. The agency might listen to a client site that says "there is so much bad blood we may have to look for a new supplier of temps".

 

The client site can tell the agency that they agree it is disgusting behaviour and they have a raft of unhappy employees, who are declining Sunday overtime......

 

Have you spoken to your line manager on site to gauge their feelings?

Edited by BazzaS

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3 of us approached the line manager.(yesterday) He suggested we speak to the General Mgr. I will do this on behalf of us. I count myself lucky i dont have kids. The other two lads do and i really feel for them. Im fairly militant when it comes to this type of situation so im determined to push for some resolution. Ill try and appeal to the GM in terms of pointing out that the reason we have all been taken on by his company is due to the volume of orders that have backed up and invoicable product isnt going out the door as fast as it could. I dont know wht kind of relationship he has with this agency. Ill keep this thread updated.

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Hello there.

 

I've taken the precaution of removing the name of the agency from your post, in case it causes problems for you later.

 

My best, HB


Illegitimi non carborundum

 

 

 

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