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    • Lots of uncertainties about whether to contact Horizon for and sar or Tesco.  My suggestion to contact Tesco was after finding out if  the original PCN was non compliant.  Most of the ones I have checked in the past have been for several different reasons. That means that the liability for the alleged debt cannot be transferred to the keeper.   Once it is confirmed that the PCN is non compliant the OP can write to Tesco as the keeper pointing out that as the keeper he has no responsibility for the debt and has been denied the facility of appealing to POPLA because of the NTK not being received  at all. POPLA may well have cancelled on appeal because of no keeper liability.  In addition  the stoppage in the car park was for less than the consideration period. The keeper could then add if it was true, that the driver was an infrequent patron of this particular car park and the keeper will ensure that a similar occurrence does not happen in the future.   One could point out that if the camera operator had thought that they had not observed any children in the car, from the Court's point of view  they would have expected the operator to have attempted to mitigate the situation by explaining to the driver that they should either move the car to avoid a ticket or explain where the children were [ref. Jopson v Homeguard]. Then perhaps it could have  been explained that the wife and children were dropped off at the entrance or the children and their mother were already in the store and the driver was there to collect them. [They should also have issued a windscreen ticket since they were in the vicinity but of course that would have meant that they would have had to wait several weeks longer to be paid. It is a practice frowned upon but overused by greedy  car parking companies].   The above paragraph obviates the need to  admit parking wrongly and suggesting possible  reasons for parking there without admitting that either scenario actually happened.      
    • Hey everyone I rented some rackspace from a company on a month to month contract but the customer support has been quite poor of late, my services went offline a few times and they advised my servers had gone over the allowed power limit on my account and required an upgrade which I agreed to but I had enough of the reply times taking hours, never any answer on the phones when I needed support I requested to cancel my services on the renewal date, they advise in their terms of service that if there is a open invoice this must be paid before they will allow collection of your hardware and if not paid within a set time the hardware becomes theirs and can be sold off, reused by them ect I have noticed in their terms of service that it does not state at any point the amount of time before the due date the new invoice will be created which I feel should be a important part of any contract on a monthly billing they will pre advise you of the amount of time before the payment is due when they will invoice you   I was also meant to receive IPv6 addresses as part of my package but never had these although I had requested these many times they advised they were not available but are mentioned as part of my overall package on my invoices     They are asking for nearly £700 payment before they will even discuss allowing anyone to collect my hardware (worth about £5000 in total) and if I do not pay this within a set time they will take ownership of all my servers and use or sell them   Thanks   Update I had advised them I will be hiring a man and van service to collect my hardware, they have suddenly advised that I cannot do this and must use a certain type of company who specialist in server transport. I do not feel this is fair as it is my hardware, fully owned and paid for my me but start trying to set out new rules that have never been made aware of until today after making my request to cancel.  
    • Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this 'clone firm'.View the full article
    • Hi,    Any advice much appreciated...   I sold an item on Ebay.  It was an above ground swimming pool which the buyer paid £900 plus £60 delivery.   Ebay took quite a chunk in fees which left me more out of pocket than I anticipated.  I therefore looked for the cheapest courier.  I booked Tuffnells via Interparcel.  I opted not to take insurance as it cost £35 and I had a quick google and found I could buy £900 worth of Parcel insurance for £10.  However when I went to do it, they didn't cover Tuffnells, so upshot was parcel was uninsured.   It was collected from my property all ok, boxed up and very heavy as driver needed trolley to get it to the lorry.  However when delivered to the customer, she reported the packaging being ripped and the courier being able to lift the parcel.  The customer contacted me a couple of hours after delivery to report that the main component of the box - the swimming pool liner - is missing.   I have contacted Interparcel who have contacted Tuffnells.  I am unable to speak to Tuffnells directly as they are hiding behind the fact I booked through Interparcel.    Obviously, if the liner is not found and the item is 'lost' - I will have to refund my buyer and will therefore be £960 worse off.   I have seen there have been a few people taking cases like this to the small claims court.  Would this case be eligible and what would I need to prove?  I have the tracking details and the buyer took photos of the contents of the box minus the liner.  I have pictures of the box prior to collection.    I look forward to any advice.
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hi, some time ago i was in arears with my maintenance payments, i wont go into that here, anyhow they wrote to me approx 8 years ago to say they wont be pursuing me for the debt.


they wrote back this week to say that they now want me to pay the arrears, its a sizeable amount and I will pay as much as i need to to clear the debt.


if they had said 8 years ago that i need to pay 100 a month to clear the debt i would have done.


anyhow, i am now self employed, can anyone tell me how they will calculate the amount that i have to pay, i believe its based on my last years accounts. but i dont know what percentage they will want.


also do i have to disclose my partners wages or can they asses me alone. i have already agree to a payment rate for the first three months, i guess that after they they will hit me as hard as they can. but i just want to get the debt paid and sorted now.

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