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    • First of all welcome to the Forum. Do not worry about Drips+ -a dead sheep has more power so do not let them bother you and never contact them. It is a pity that you wrote to PE  which would be perfectly normal, except with crooks like PE  as you may have revealed you were the driver. You have lost the protection of POF A but it is not a fatal. Please do not even think of paying a penny. The amount may go higher in the short term but when the poor dears do not hear from you they get worried ( because they think to won't pay) do they start sending begging letters and reduce the amount owed.I One of the Site Team will be along shortly and give you a template to fill in which helps us to give you the best advice should they not give up. Just complete the form and post up photos of the signs at the entrance to the hotel and others around the car park and the terms on their ticket machine if there is one.
    • HI   You took possession of the Property in 2010 but when did you end the Tenancy Agreement?   Did you give them the required Notice to end your Tenancy?   You mention you paid a Deposit in 2010, was this returned when you ended the Tenancy?   You need to know exactly what they are claiming money owed is for and surprised that solicitors letter does not mention this.   Send the Landlord a Subject Access Request (SAR) asking for 'ALL DATA'  (ensure to send a copy to the Solicitor acting for them as well. 
    • yes only court...   can I confirm this was settled via Barclaycard and chargeback as it was a debit card, rather than section 75 via a creditcard?  
    • Hi   Sorry for the delay in getting back to you don't worry we have not forgot you.   So they have destroyed ALL DATA personal to you as you did not take the Property. (really they have put there foot in it)   If they hold no personal data then they have NO evidence of what was agreed to with your Holding Deposit and the refusal to return it.   Now if it was me I would let them drop themselves in it even further by responding to there SAR response.   Thank you for your SAR Response dated XX/XX/2019   Due to this response I require clarification of the following:   1. Have you followed the Data Protection Act 2018 & General Data Protection Regulations on Destroying My Personal Data?   2. If you have Destroyed All My Personal Data then what documentation do you hold that I have signed/agreed to the Holding Deposit being Non-Refundable and to provide copies of this documentation.   3. I require a copy of your Policy on Holding Deposits   Please bear in mind the above is what I would do.   I do think it is looking like you may have to go down the court route (make sure and have a good read of that link I previously gave you to the Tenants Fee Act).
    • HI   Firstly the parking in front of your drive, do you have a pavement with a Drop Kerb in front of your property to access your driveway, if so are they infringing on the Drop Kerb? (note your can ask the council to to paint a white line with lines at the end on the road in front of the drop kerb please note there may be a cost from the council to do so)   As for the CCTV look at this ICO link: https://ico.org.uk/your-data-matters/domestic-cctv-systems-guidance-for-people-using-cctv/   Due to the new DPA/GDPR if you have CCTV on your Property and it views outside of that Properties Bounderies they then need to register as a Data Controller with the ICO.   So I would make a Formal Complaint in writing to the Councils Data Controller, ICO (specifically asking if this individual is Registered with them as a Data Controller) & Police, you need to keep a good paper trail of this individuals actions.   I hope this individual knows the Law on Harassment as from your thread that is the impression I get is no matter what you do they will find something else to complaint about.  
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Jaymie

a4e- Sanctioned phine calls

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My brother has been sanctioned for not answering his phone. It was a review by A4E and he was not informed he was being called (a4e says he got sent a letter but he didn't) and when they did call his phone was turned off as he was visiting our father hospital and as it was the cardiac unit it was necessary to switch his phone off.

They say that he isn't entitled to hardship payments and should go to a charity for food, while that idea is fine he has missed job interviews as he can't charge his phone and has no way of showering or cleaning clothes for his interviews anyway.

The CAB were pretty useless in that they just reiterated what the jobcentre said.

 

I am financially unable to help and live miles away.

Only other family is our dad who's in hospital.

 

He has to miss seeing his son at the weekends due to this and his ex will use this a leverage to stop my brother seeing his child again.

 

Can anyone help?

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Does he have any proof that he was in the hospital at the time?

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Sadly not, he was just in seeing my dad. My dad would vouch but would that be enough?

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Having your phone turned off is not the same thing as rejecting a call. However some phone providers have a facility that informs you if you've been called when your phone was switched off (Vodafone does), otherwise it's very difficult to prove you deliberately ignored the call.

 

For the letter not received or not sent, this is a bit tricky. I think if the OP submitted an appeal to the DMA he would likely win it.


"Ask not what your country can do for you, ask what you can do for Poundland"

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When did the "fail" occur? Was it prior to or after 22nd October 2012?

If before then there is no entitlement to Hatrdship but if after then he can claim hardship on form JSA/ESA10JP which he can get from the JCP.

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Sadly not, he was just in seeing my dad. My dad would vouch but would that be enough?

 

I know this is an old thread, but i know someone who had the same problem, he got the nurse to say he was at his mothers bedtime when they were trying to ring him! :-)

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