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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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TK Maxx LARGE Civil Recovery RLP Claim. Im Scared help me :(


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That is par for the course with RLP's communications. Whether they are simply stupid, or doing it deliberately is a moot point, but I suspect it is a combination of both.

We have seen this sort of intimidatory behaviour by RLP in the past. If anyone needed evidence that they are bullies, this is it.

 

The point they make is utterly specious, of course. You aren't divulging any details of your identity here. You do, though, have a legitimate concern that they may break the law and divulge confidential data.

 

All bullies behave the way they do because of inadequacy; in the case of RLP, they realise that their claims are at best on shaky legal grounds. As for whomever wrote that letter for RLP (and I could take an educated guess as to who it is), she demonstrates fundamental signs of a bullying personality - a deluded sense of her own grandeur and importance, and a sense of invincibility. You see, bullies don't think that anyone should challenge their actions or what they say - nor do they like being held accountable. What you've done, by asking a question that they find awkward to answer, is to highlight the bullying, inadequate personalities at RLP. Rather than responding properly and professionally to your point, they seek to criticise and intimidate you. Another classic sign is that she never knows when to stop, but again it isn't clear whether the cause is greed, stupidity or a combination of both.

 

There was a time when I thought that RLP's primary motivation was simply money, and I think that is still largely true. However, in the cases that come to CAG, I think the money becomes secondary. The primary driving factor becomes a need to show that RLP are cleverer than CAG, and it's a powerful factor - despite being bested over and over again, RLP keep coming back for more. These silly letters that try to intimidate on the basis of RLP following threads on CAG really highlight how much we get to them, which is great.

 

 

RLP know perfectly well that where you seek advice is entirely a matter for you. Their opinion on the subject is wholly irrelevant. Personally I'd ignore their latest missive, and laugh at the miserably inadequate personailities behind it, but be ready to complain to ICO if RLP are stupid enough to breach the DPA.

 

i have to say, the letter i received was one of the smuggest inaccurate things i have ever read.

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Hello there. Did you press Reply with Quote to your own post #26? Post 27 has your name on it at the top so is unlikely to be anyone else.

 

My best, HB

 

The post at 14:20 was not made by me.

Though it has a small quote from the post I did make, which has disapeared !

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The post at 14:20 was not made by me.

Though it has a small quote from the post I did make, which has disapeared !

 

Will see if webmaster can work out what has happened :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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i have had a friends mother read over the reply letter i got, (she is an ex solicitor) and she thinks the letter is nasty, spiteful and unprofessional. though she has never heard of RLP so wasnt much help.

i rang the courts, and they said not to give any information to them about my court fee's, if RLP want the info then they would have to call them themselves and explain.

its all so confusing :-x

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i have had a friends mother read over the reply letter i got, (she is an ex solicitor) and she thinks the letter is nasty, spiteful and unprofessional. though she has never heard of RLP so wasnt much help.

i rang the courts, and they said not to give any information to them about my court fee's, if RLP want the info then they would have to call them themselves and explain.

 

its all so confusing :-x

 

Which they cant has they are not party to the proceedings.

 

Regards

 

Andy

We could do with some help from you.

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"Nasty, Spiteful and Unprofessional" Would make a good mission statement for them.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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I'm VERY surprised they even continue to operate. Especially after the Oxford case. It could be a reason why they now tell DCA's to go after a non existent debt.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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i have had a friends mother read over the reply letter i got, (she is an ex solicitor) and she thinks the letter is nasty, spiteful and unprofessional. though she has never heard of RLP so wasnt much help.

i rang the courts, and they said not to give any information to them about my court fee's, if RLP want the info then they would have to call them themselves and explain.

its all so confusing :-x

 

It's really quite simple if you sit down and think about it. You were dealt with by the court, which is the appropriate authority. The matter is finished. RLP, rather pompously, like to think of themselves as some sort of parallel legal system; they aren't. They have no legal authority. All they can do is send out letters of the sort your friend's mother accurately described as nasty, spiteful and unprofessional.

 

The best thing, if you have denied liability to them, is to ignore them - let them send their silly, impotent letters, and have a laugh at the sort of inadequate personalities behind them.

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@ Jay_gee, any chance of posting a copy of that letter on the forum? Sounds like a right laugh, I'd love to see that! ;)

 

If you are able to do this, JG, then please make sure you edit any personal information and also any letter references and barcodes !

 

Follow instructions below.

 

Dx100 – Instructions on uploading pdfs

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I see Wacky Jacky & Co are behaving like idiots yet again. If the courts have ordered the OP to do something, RLP CANNOT subvert or override the court's instructions and neither should TK Maxx be allowing RLP to do so. If RLP continue to send letters, it might be an idea to go back to the court and alert them as to what is going on. I cannot see the judge being a happy bunny. In fact, the judge is likely to be an absolutely furious bunny when they find out what has been going on. If RLP and TK Maxx need a judicial smack in the mouth, so be it, but RLP should, really, keep their noses out of it and TK Maxx should not be encouraging them.

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Chances are tk maxx have no knowledge of what RLP are doing.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Chances are tk maxx have no knowledge of what RLP are doing.

 

I doubt very much a court would see it that way. RLP have the OP's details and are referring to the incident, so TK Maxx have clearly supplied the OP's details to RLP. Ignorance is not bliss, where the law is concerned. It can be the thing that hangs you.

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I know its no excuse but we've had plenty of reports of RLP doing things that are considered illegal/unlawful. The retailer wouldnt know anything about that, because if they did, they would drop RLP pretty damn fast.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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But would they? Surely before signing on the dotted line, their lawyers looked over the contracts and RLP's modus operandi before deciding to go with them? If simple people like us can tell that their methods are unlawful, can the retailer really plead innocence about this? Or did they just choose to close their eyes, or worse thought "what the hell, the end justifies the means"? I don't know, doubt anyone will ever find out, but I am deeply suspicious of the Nuremberg defence. :-(

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Have a read of what RLP's business practices are like. It's pretty much guaranteed that the retailer is left in the dark about a lot of things. I'm just surprised that RLP still exist after the oxford case. They must have told one hell of a whopper to their "clients".

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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