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    • I received PCN's from TFL and Southwark. 08/06/19   I spoke with Southwark regarding PCN's and thought it was sorted.   Didn't hear anything back until 17/01/20 when my car was taken by Marston EA.   TFL & Marston say they sent letters but have no proof.   I emailed TFL (19th June) through their online portal and again, via email on (14th Nov 2019) < the email on 14th has been viewed 17 times but no reply.   (so I have proof of contact, they don't) I asked them if they send via recoded delivery/signed for but they do not.   When my car was taken, I received a call from a friend saying it's on the back of a truck, outside his house (which is round the block from mine).   I ran round there and the EA was aggressive, shouted at me and refused to show ID/why he had taken my car.   I complained to Marston who denied it but sent me some of the footage.   I complained again through resolver.co.uk and Marston lied again.   Then I sent ALL my info and evidence etc.   They then took a few weeks and called me saying sorry and taking full responsibly for their EA's aggressive behaviour etc.   TFL are still refusing to comment.   Marston offered me £250 as a goodwill payment but obviously the pain and trauma causes - that doesn't cover it.   The police were called when they took my car cause I was so distressed and having a panic attack etc.   I've requested the phone call recording where they accepted guilt and that they had handled everything badly, including lying about the video on Resovler.   I feel like Marston know they've done wrong, but TFL still aren't in the know. (to my knowledge)   Also, I requested info from TFL via whatdotheyknow.com and TFL did a data protection breach by uploading my full details including address etc. to a public forum (and I didn't even ask anything specific about my case) so I feel like they did this out of spite/anger.   the www.whatdotheyknow.com team reprimanded them for this and advised me to complain.   I also paid £800+ to retrieve my vehicle and I have completed the OOT which was denied. I tried to take it to court but when I tried to do the 'low income' thing but they wanted bank statements which I couldn't get... then corona happened.   I've downloaded/uploaded the ZIP file from Resolver convos.   Basically; regarding the footage: my initial message to them, I made myself seem unaware and 'stupid' so they wrote a generic reply telling me that 'the footage is fine and the EA did nothing wrong' so they can't uphold my complaint, then once they sent that; I sent them the CIVEA rulebook and timestamps in the video to show that they were in the wrong and had further lied in their official response (which must be illegal) so when they received the in-depth response, I think they got scared, went away for a couple weeks and tried to get the nice sounding woman to call me up, say sorry and be really nice then offer me a measly £250. She also tried to rush me into agreeing.   
    • No it was about under by a couple grand.    Cheers
    • yes. Did you earn over £12,500  with that employer during the year?
    • No it was 1250L I guess that's the tax allowance limit code?    Cheers
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jadeybags

Cancelling ATOS appointment due to snow

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A friends area is expecting snow tomorrow, schools may be closed etc, she is stressing about what to do about her ATOS appointment. Is it a bad idea to cancel & reschedule those appointments? I told her they may even cancel if they have a problem getting there. But if the school is closed & they expect her to go still, can she take her children to the appointment?

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:jadeybags:

 

A direct quote from 'About your medical assessment';

 

'If you need to bring your children with you, please also bring someone to look after them while you are having your assessment.'

 

And should your friend have her kids in tow, pinocchio'll make all sorts of assumptions along the lines of 'fit to care for children = fit for work', whether she is or not.

 

If necessary, every assessee is allowed to rearrange one appointment cos of flu, no chaperone, bad weather, etcetera. For the reasons above, I wouldn't mention childcare. :-) Shouldn't be a problem so long as she rings the assessment centre or 08002 888777 tomorrow. A second missed appointment gets referred back to a Jobcentreplus decision maker, who decides whether there was good cause for a failure to attend.

 

Sincerely, Margaret.

Edited by **Margaret**

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The best thing to do is plan on going however if they are unable to attend then to contact and advise of the reason, she may be asked if there is anyone else available to care for te child/ren whilst they are at the medical.

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Ok cheers. No idea what the weather is like for her this morning yet, she lives up north. She was getting quite stressed about it last night. I did say to her if she has to cancel she definitely has to let them know.

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