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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Debt managers/Arrow - Shop Direct (Carval)


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Received a voice-text last week from these muppets and just received a letter.

 

The only debts that I have outstanding are being paid pro-rata and the rest are unenforceable. And by unenforceable I mean that I have written proof stating that all debt collection activity has been ceased, accounts have been closed and that they are unenforceable.

 

Don't even know who these scumbags are. Any advice? Appart from 'don't contact them' :-)

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you need to be a wee bit cautious

 

these are process servers as well as tracing agent and DMP providers.

 

which debt ?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Debt Collection/tracing agency and debt purchaser based in Edinburgh

Often involved in chasing old possibly statute barred accounts.

Just wait until they write.

 

Check your credit reference files it may give a clue to what they're chasing.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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They do not identify any 'debt' dx. Only that they are acting continuing their 'clients' recent investigations :noidea:

 

No 'client' is identified and they also refer to said information being obtained via a credit reference agency. Just checked Experian and no searches have been made.

 

Very vague I know but it's all I have to go on.

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Hmm, could be a phishing trip, IMO I would leave until they come up with any factual evidence, and as this isn't on your CRF's then that just makes me think you have a common name/surname.

 

But for their deliberate vagueness a copy of their letter could go to the OFT&TS, a bit par for the course really.

 

Was that voice text on your landline??

 

If so, you can disable that rather annoying feature, half the time I could never understand what they were saying, two seconds....

 

I don't like receiving BT Text messages on my landline – how can I opt-out?Dial 0800 587 5252 (the text message options line for BT) – you must dial this from the landline you want to stop receiving text messages on.

 

  • Please listen carefully to the initial recording, which will then give you 5 options to amend the curfew period on your line (so you don't receive texts or text to speech messages).
  • You can either set a curfew between specific times of the day or you can opt-out of receiving text messages altogether.

During the call you will be presented with the following curfew options;

 

  • Standard curfew: turn off messages sent between 11pm to 8am
  • Watershed curfew: turn off messages sent between 9pm to 9am
  • Late night curfew: turn off messages sent between Midnight and 6am
  • Turn off receiving ALL messages
  • Anytime (no curfew): allows you to receive text to speech messages at anytime of the day or night

 

Edited by Bazooka Boo

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 weeks later...

UPDATE:

 

Cancelled the 'sms text messaging system' on the land-line as Bazooka Boo stated.

 

Received a letter from Debt mis-Managers (Services) Ltd today. It states that they are collecting on behalf of their client 'Arrow - Shop Direct (Carval). And that the alleged outstanding balance is £177.59.

 

I have checked, once again, my Experian file and there is a Shop Direct on there but this was resolved over four years ago. The ammount owing is higher and I have a letter from them stating that they will not enforce due to the lack of a Consumer Credit Agreement.

 

After checking my own records at home I do have one other Shop Direct outstanding, not listed on my Credit File, and for a higher ammount again. As before it dates from over four years ago and I have a letter stating that they will not enforce due to the lack of a Consumer Credit Agreement.

 

I am not aware of any other debts outstanding with Shop Direct. And could state 99.9% that there has never been anyother debt.

 

So what Debt mis-Managers are stating makes no sense at all. They have even stated that they are going to send an agent from 'Call Serve' to my house to discuss repayment.

 

Any advice?

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You don't have to talk to any itinerant agent from a DCA, if they do call tell them to leave immediately, don't answer security questions.

Send them a CCA request.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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The trouble is BRIGADIER2JCS that by sending them a CCA request surely they can just doctor one up to suit. If, as I believe, the alleged debt does not exist then they can create whatever fantasy they like.

 

I will send them a letter with regard to the 'doorstep visit' as listed on the site, but do you really believe that they will be truthful with regard to anny CCA request?

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IMHO i would ignore them

 

you play letter tennis

they'll think they have found a mug

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

No they can if it is required produce a ''reconstituted'' agreement that merely satisfies the sections 77/78 CCA request.

 

The other alternative is a SAR to the original creditor, if you don't do the CCA and or the SAR you will NOT find out anything about the alleged debt and go on playing letter tennis for ever.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I can honestly state that I have no outstanding debt with Shop Direct, bar the two previously stated, that I can remember for atleast the last thirteen years. We have been at our previous address for over five years now and brought are old debts with us.

 

Surely this would mean that any alleged debt that they are alluding too would be Statute Barred.

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It's possible that it could be.

 

I suggest you try this letter it acknowledges nothing and cannot restart the 6 year SB clock.

 

Fao The Compliance Mnager

Debt Mnagers.

 

Ref: use theirs.

 

Sir/Madam.

 

I refer to your correspondence dated xx xx xxxx in which you claim I owe a debt for £xxx .xx originally owed to xxxxxxxxxxx, please note I do NOT acknowledge any debt to Debt Managers or any company you may claim to represent.

 

I must however thank you for prompting me to review my credit history, this has led me to conclude that any such alleged debt is statute barred, therefore I will not now or in the future make any payment or offer payment in regard to the alleged debt.

 

Should Debt Managers wish to dispute the status of the alleged debt I remind you that the onus of providing unequivocal proof of the status of the alleged debt falls wntirely on Debt Managers.

 

You will now cease to process all data relating to me and remove it from your records.

 

For your information I am fully aware of the OFT Guidance on Debt Collection 2003/ updated November 2012 and in particular the sectins regarding the pursuit of Statute Barred Debt.

 

This is my FINAL RESPONSE.

 

Send RD and check delivery date.

  • Confused 1

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Who is the alleged 'original creditor'? And how would I contact them, if it's Shop Direct, about an account that I have no recollection of for atleast the last thirteen years, no reference for etcetera. Shop Direct are a big group. All I can see is me wasting £10+ in money that I cannot aford to do so.

 

My wife recently did that with Robberscum. She paid £10 to Shop Direct for a SAR on an account that she knew, Robberscum knew and Shop Direct knew did not exist. Only to prove herself right in the end and make Shop Direct £10 better off.

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UPDATE:

 

Received a reply from Debt mis-Managers today:

 

 

  • They state that the account was passed to them on 10.01.13
  • They have included a copy of their complaints procedure.
  • They state that they 'act in good faith' and that they were 'unaware of any ongoing dispute'.
  • They state that they will contact me back when they receive a reply from Arrow Global.
    They state that they will not send around a 'doorstep collector' though I can take them up on their offer as it is free!!!

What a laugh!!! I had never heard of Arrow Global until Debt mis-Managers sent me their previous letter. And as for 'ongoing dispute', wht the hell are they reffering to?! How can I dispute something, prior to my last letter, that I have never owed, to a company that I have never heard of or from!!!

I did make sure to warn them under the Protection from Harrassment Act 1997. Hopefully this will do something. And I also informed them that I am a veteran who suffers with PTSD, Fibromyalgia, IBS and acid reflux/dyspepsia. Not that I think that they will care at all.

 

 

I am slightly relieved by the fact that their doorstep collection service is FREE!!! I would hate to have to pay for it :-x

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Don't divulge such personal information to them they have no need to be told of such, plus they couldn't care less.

 

As for telling them about the PHA1997, they just laugh at that and all other legislation because they know they'll never get done with it, have a read of the late Beryl Brazier incident, and you will see that the very same companies are still operating today with out a care in the world for their actions.

http://www.dailymail.co.uk/news/article-484772/Grandmother-terrorised-death-bank-wrongly-hounded-16-000.html

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Yes BRIGADIER, it was their reply.

 

What a bunch of morons.

Give me a few minutes and I will draft a reply for you.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Ok this letter goes to Mr. Rob Walker, Head of Operations at Debt Managers by recorded delivery.

 

Ref: use theirs.

 

Dear Mr. Walker,

 

I am in receipt of a letter dated xx xx xxxx in regard to an alleged debt that DM Ltd. Claims I owe to Arrow Global, I fail to undertstand how your company claims to act ''in good faith'' on this matter.

 

Debt Managers Ltd have been informed as laid down in the OFTs Guidance on Debt Collection 2003/2012 that any such debt is statute barred any no payments will be made, the matter is quite simple and easily resolved if Debt Managers Ltd closes the file on this alleged debt and returns it to the client forthwith.

 

Take note no further correspondence will be entered into.

 

OK.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Thank you BRIGADIER. Will get that sent off, recorded, first thing in the morning.

 

Good luck keepus posted please.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 3 weeks later...

Received a reply from Debt mis-Managers. They state that Arrow Global have instructed them to return the alleged account to them. They also state that they have closed the alleged account and will not be pursuing it any more.

 

Hopefully this will be the last that I hear from them.

 

Thank you BRIGADIER for all of the assistance and letter templates.

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